Vale Heating Services Reviews 16

TrustScore 4.5 out of 5

4.5

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Company details

  1. Central Heating Service

Written by the company

For all your heating and servicing needs. You can count on an honest straightforward service, taking the hassle out of getting things up and running.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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Rated 5 out of 5 stars

Helpful and Knowledgeable

Had a question about my boiler after reading about an article online and Darren kindly took the time to get back to me, saving me yours of research. Really grateful to have knowledgeable people to contact

20 January 2026
Unprompted review
Rated 5 out of 5 stars

We can’t recommend Darren enough!

We can’t recommend Darren enough! We recently had a minor fault with our boiler that left us without heating or hot water. Knowing we have a small baby at home, Darren came out at his earliest convenience and he was incredibly quick to respond. He was polite, knowledgeable and friendly throughout.

Darren took the time to clearly explain what had gone wrong, how he fixed it, and even carried out a routine service to make sure everything was running perfectly.

We’re so grateful for his help and wouldn’t hesitate to highly recommend Darren to anyone needing a reliable heating engineer!

30 October 2025
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Thank you for the kind and prompt feedback.

Rated 5 out of 5 stars

Excellent service … as always!

Excellent service … as always!

We have used Vale Heating for many years and have always received great customer service from Fran. I would highly recommend, from annual service to call out on boiler issues they have always been attentive and quick to deal with issues.

24 February 2025
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Thank you for your review and recommendation

Rated 5 out of 5 stars

powerflush

Darren was recommended to us to carry out a powerflush on our old central heating system which he carried out in a very profesional manner keeping us informed at every step of the way and we now have a system which is much more efficient with radiators that get much warmer and heat up quicker

20 February 2025
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Thank you for taking the time to complete a review

Rated 5 out of 5 stars

Highly recommended

Darren did a brilliant job fitting my new boiler and left everything neat and tidy
I wouldn’t hesitate to recommend him.

29 August 2024
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

When the time came for our old boiler …

When the time came for our old boiler to be replaced with a new one, the fantastic Darren came immediately over to offer professional advice, his promptitude and honest, correct evaluation were very much appreciated. He installed a new boiler, upgraded the gas supply pipe, replaced the pump, powerflushed the whole system, installed the new Smart Thermostat, all these demanding jobs were done by the professional, extremely knowledgeable, kind Darren. His capacity of working literally non-stop, over two days, his extremely valuable expertise in all mentioned areas and his kind help with everything needed it to be done for a smooth, clean, perfect installation, are second to none. Indeed, Darren's level of knowledge, service and great professionalism is unparalleled in one's experience. His work was done to the highest standard and we will continue gratefully to use Darren in future. We would very highly recommend his perfect services.

1 August 2024
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Thank you for taking the time to write a very complimentary review.

Rated 5 out of 5 stars

Vale Heating Services

Darren's level of service and professionalism is unparalleled in my experience. He provided a temporary solution to a major problem British Gas could not fix whilst arranging for a new boiler to be installed. The work was done to the highest standard and I would highly recommend his services.

5 April 2024
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Many thanks for your feedback and recommendation.

Rated 5 out of 5 stars

Darren is extremely polite and…

Darren is extremely polite and knowledgeable, I would highly recommend.

Fixed problem with boiler.

Thanks

30 January 2024
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Many thanks for your feedback.

Rated 5 out of 5 stars

Vale Heating and new boiler

Darren from Vale Heating fitted a new boiler for us last week. We were very pleased with the service which was prompt, thorough and very friendly. Everything went like clockwork, and as quoted. My partner was particularly impressed with how clean and tidy everything was left. Happy to highly recommend Vale Heating.

6 October 2022
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Thank you for the feedback and recommendation.

Rated 5 out of 5 stars

I have a contract with British Gas but…

I have a contract with British Gas but they have become more and more unreliable and I needed emergency help. Darren was brilliant, came out at short notice, was helpful, knowledgeable, honest and best of all fixed an ongoing problem that BG couldn't seem to fathom. 100% recommend Vale Heating Services and Darren. Thank you.

18 November 2021
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Thank you for your feedback and recommendation.

Rated 5 out of 5 stars

Excellent service

We regularly use Darren to service our boiler , repair it etc. Nothing is too much trouble for Darren . He is efficient , tidy , trustworthy and a true professional . In the past we have been let down numerous times by heating engineers but this is certainly not the case with Darren we would highly recommend him .

3 November 2021
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Thank your your feedback and continued recommendations.

Rated 5 out of 5 stars

Highly recommended

We learned about Darren through a friend who had previously had work done by him . We asked for an estimate to replace a couple of radiators within our home , he returned the quote in a couple of days and we proceeded to go ahead with the work and agreed a date for the work to commence .
Darren arrived on time and the job took about three hours to complete , he was polite and respectful and left the room clean and tidy as it was before he came .
I’d certainly recommend Darren to family and friends again as that’s how I came about hearing about him .

12 October 2021
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Thank you for your feedback and further recommendations.

Rated 5 out of 5 stars

We Highly recommend Vale Heating Services.

We wanted our very old, floor standing boiler and tanks removed and a new Combi boiler installing. We spoke with three different companies but Darren from Vale Heating Services just came across as very professional and trustworthy. We certainly found this to be the case. From start to finish, Darren made the whole process very easy. We knew exactly his plan of action and the time frame he promised was accurate and met. His workmanship is second to none, his attention to detail is perfect and he cleans and hoovers up after himself, which in this day is a god send.
If you are looking for a heating specialist then we cannot recommend Darren and Vale Heating Services enough.
Smart, courteous, efficient and professional are words that describe Darren and his quality of workmanship is excellent and very competitive.

2 October 2021
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Thank you for taking the time to feedback.

Rated 5 out of 5 stars

My elderly nan previously had someone…

My elderly nan previously had someone come out to her and said that she would need a new boiler I called Darren and he came out she didn’t need a new boiler at all he fixed the problem she had. Wouldn’t hesitate to recommend Darren and will be using him in the future . Very trustworthy and knowledgeable.

23 September 2021
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Thankyou for taking the time to write a review.

Rated 5 out of 5 stars

What great service

Darren came to our rescue after we were let down by British Gas who took almost 3 weeks to pay us a visit before attempting to repair our boiler , he sourced the required part and returned and fitted the part within the same day for which we were very grateful for as we’d been without hot water and heating for .
I’d certainly recommend Darren to anyone as I found him to be honest, trustworthy and certainly went above and beyond to help us .

7 September 2021
Unprompted review
Vale Heating Services logo

Reply from Vale Heating Services

Thankyou for your review. Vale Heating is part of the Local Heroes website.

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