Valentinablinds Reviews 145

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality of the blinds and the exceptional service received from start to finish. Customers frequently highlight the professionalism, efficiency, and genuine care demonstrated by the staff, who are described as friendly, helpful, and knowledgeable. The installation process is often noted for being smooth, prompt, and expertly done, with many appreciating the attention to detail and respect shown for their homes. Reviewers are very satisfied with the communication and the overall customer service, often recommending the company for its outstanding products and reliable service. However, some customers also noted issues with forgotten items and rushed installations, leading to dissatisfaction with the service experienced.

What people talk about most

Service

Customers consistently report positive experiences with the service, highlighting its helpfulness,... See more

Quality

Reviewers consistently express high satisfaction with the quality of the products, particularly the blinds,... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Product

Customers consistently note positive experiences with product quality, with many expressing satisfaction with... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting it as great, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had blinds fitted to all my windows at home and they look stunning! What a difference they make to my rooms. Service and workmanship from start to finish was nothing but professional and top qua... See more

Rated 5 out of 5 stars

I’m really pleased with the service I received from Valentina Blids. From start to finish, they were professional, friendly, and efficient. The blinds look fantastic and the quality is excellent. Thei... See more

Rated 5 out of 5 stars

I couldn’t be more impressed with this company. From the moment I reached out, the team demonstrated professionalism, efficiency and genuine care. They went above and beyond to ensure I got what... See more

Rated 5 out of 5 stars

Well what can I say? Just stunning, the blinds are beautiful the service is just beyond words, came to fit my blinds in I was over whelmed how stunning they looked, the job was done exce... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Grey blinds

Waqar came down measured up. Gave me different options to choose from. Fast and effective service. Blinds were fitted within a couple days. Well recommend. Will use in the future

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Avoid thus place …

Rude horrible being 280 pounds blinds broken and he won’t come out to fix them absolutely shocking behaviour I had to spend more money to get new blinds cause they’re broken doesn’t matter. It’s only money. I’m not bothered. I won’t be using this company again. I don’t recommend this to anybody, I’m not interested anymore don’t need the hassle it’s all the money you’re not gonna take it with you. Some people want something for nothing and the blinds broken the same day seven blinds came off but doesn’t matter. I moved on. Don’t need the hassle in the drama. I found a new place better than that I’ll get more new blinds. Someone who knows what he’s doing poor customer service and waste my time and money poor quality material, I’m not bothered about money easy come easy go I’m out of pocket £280 with the time waste of money worth of energy messaging this guy. Absolute shocking said he was out the country when he wasn’t after lies after lies. This isn’t that how you run a business as a humanity nowhere to advantage of my kindness a good nature what goes around comes around, always come for you if you do good you get good if you do bad to get bad I’m not interested. I’m out of pocket. I have to spend more money to get new blinds because I threw them in the bin. They’re not good to me if they’re falling down and then won’t go back on. waste of money waste of time and energy he was fast enough to come and collect my money and pressurise me to get the blinds and I only wanted a quote. it’s fast enough to tip my money in my deposit, but he never come out to fix them and he has a cheek to turn up when he wanted to. Avoid this place

20 January 2025
Unprompted review
Valentinablinds logo

Reply from Valentinablinds

Thank you for your feedback.

Rated 5 out of 5 stars

Excellent quality and service

Excellent quality on the blinds and the service was second to none.
Waqar came and had a look and recommended the best blinds for my property even though they were cheaper. That's when I knew service was more important to them than price.
Best choice I've made by a clear mile and excellent overall service and quality.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Perfection

Absolutely thrilled with the blinds and the service I received! The staff were friendly, helpful, and guided me through every step of the process, making it so easy. The blinds are beautifully crafted, fit perfectly, and have completely transformed the look of my home. Installation was quick and professional, with great attention to detail. I highly recommend this company for their exceptional quality and customer care!

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I needed my blinds fitting within a short time frame and to my suprise Valentina blinds were able to accomadate this. Adam was very friendly and super helpful throughout the whole process.
I am a repeat customer and will be recommending Valentina blinds to family and friends.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

VALENTINA BLINDS

Really impressed with blinds and service. Adam did a great job he was Professional and polite, would highly recommend this service.

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Valentina blinds

Reasonably priced. Good quality Didn't have to wait long for them to be installed as they had the blinds i wanted in stock. Contact with the firm was good

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service and value

We had a new blind fitted following our garage conversion recently. Valentina Blinds were great value, very professional and friendly, and Adam went above and beyond to help. We’re really pleased with the result and would highly recommend.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Blinds for our New Home

From quoting to fitting communication brilliant all the way, much cheaper than everyone else we tried and now installed they look and feel as good as we wanted, top quality product and even cleaned up after themselves too - Much Recommended - A****

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Valentina Blinds - Brilliant Service

My partner contacted Valentina Blinds as we needed replacement blind strips. Valentina Blinds came to our rescue a appointment was booked for Naeem to measure up there are so many lovely colours and materials to choose from nearly couldn't decide went for a silver grey with a pattern too a appointment was booked to have them fitted then Adam came to fit them even kept me updated throughout the day and even fitted them 2 days earlier than planned too which was great. I would recommend Valentina Blinds to anyone Brilliant Service 5 STARS

27 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look