Great communication and customer care. Was a slight delay in delivery but was informed straight away and even offered the choice of a refund if preferred not to wait but delay was very minimal. Item... See more
Company replied
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Review summary
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Based on these reviews
First purchase from Valere as was not really sure of my yo-yo weight, but can honestly say excellent quality and well tailored if only for a T shirt, love the motif
Company replied
Went to zip jacket up and it snapped and credit to this company. I was contacted straight away and a replacement jacket was delivered to me in less than 24 hours from first contact and less than 48 h... See more
Company replied
Really impressed with these T-shirts — the cotton is super soft and feels great on the skin. The fit is spot on, not too tight or too loose. Definitely one of the nicer materials I’ve come across comp... See more
Company replied
Company details
- #371 of 626 best companies in Clothing Shop
Contact info
United Kingdom
- valeremilano.co.uk
4.4
Excellent
198 reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor customer service
Poor customer service. Very slow email replies. Incorrect labels sent for returns and slow refund process (still haven't recieve a refund)!
18 April 2026
Unprompted review
Quality purchase
Got a new jumper and t shirt. Perfect fit and really good quality
15 April 2026
Unprompted review
Very good quality clothing that has a…
Very good quality clothing that has a great fit
11 April 2026
Unprompted review
Easy to navigate
Easy to navigate, good value and brilliant quality clothes, first time I’ve ordered and will definitely order again, speedy delivery too.
28 March 2026
Only made one order with this company…
Only made one order with this company but so far so good, clothing seems good quality and value is spot on too, delivery time was fast and communication was good also, will absolutely order again like the look of the other items so overall a positive experience.
26 March 2026
Unprompted review
Advert said 98 cotton 2 elastane
Advert said 98 cotton 2 elastane , it’s attaching like grandma underwear
31 March 2026
Unprompted review
Delivery
Delivery , quality and price can't be faulted.
Ive bought a few items now and will continue too
20 March 2026
Unprompted review
Reply from Valeremilano
Thank you for your continued support. We’re delighted to hear that the delivery, quality, and value have consistently met your expectations. It’s great to know you’ve returned for multiple purchases, and we truly appreciate your loyalty to Valere.
Valere Customer Care Team
Clothes size
I'm just wondering how come you don't do your new line off clothes in XXL or 2XL
I would love to place an order but we don't have any my size available, how come
23 March 2026
Unprompted review
Reply from Valeremilano
Thank you for your message and for your interest in our new collection. We understand how disappointing it can be when your size isn’t available.
At present, some of our newer lines are produced in a more limited size range based on demand forecasting and production planning. However, we truly value feedback like yours, as it helps guide future size extensions.
Please feel free to reach out to our customer care team, and we’ll be happy to check upcoming restocks or advise on any styles currently available in XXL/2XL.
Valere Customer Care Team
Ease of ordering and quick delivery
Ease of ordering and quick delivery, material of the t shirt is of great quality and nice motif front and back.
23 March 2026
Unprompted review
Reply from Valeremilano
Thank you for your review. We’re pleased to hear that you found the ordering process straightforward and that your delivery arrived promptly. It’s great to know you’re happy with the quality of the T-shirt and the front and back motif design. We truly appreciate your support.
Valere Customer Care Team
Excellent quality and spot on service
Excellent quality and spot on service
19 March 2026
Unprompted review
Reply from Valeremilano
Thank you for your feedback. We’re pleased to hear that both the product quality and service met your expectations. We appreciate you taking the time to share your experience.
Valere Customer Care Team
Good delivery and excellent customer…
Good delivery and excellent customer service too
14 March 2026
Unprompted review
Reply from Valeremilano
we’re delighted to hear you’re happy with the quality and customer service. We truly appreciate you choosing Valere Milano.
Valere Customer Care Team
Bought a pair of jeans for casual day…
Bought a pair of jeans for casual day at the races,turns out the jeans I got r not within the dress code.
So came back and bought another pair,easy to navigate site and quality products. Very fast delivery.
6 March 2026
Unprompted review
Reply from Valeremilano
Thank you for your great review — sounds like the races called for a quick wardrobe adjustment! We’re glad you found the site easy to navigate and that you were happy with the quality and fast delivery. We really appreciate your support.
Valere Customer Care Team
Always great quality with Valeremilano
Always great quality with Valeremilano, quick delivery
24 February 2026
Reply from Valeremilano
we’re delighted to hear you’re consistently happy with the quality and delivery. We truly appreciate you choosing Valere Milano.
Valere Customer Care Team
Great communication and customer care
Great communication and customer care. Was a slight delay in delivery but was informed straight away and even offered the choice of a refund if preferred not to wait but delay was very minimal. Items ordered good quality material and fitting would definitely buy from again.
24 February 2026
Reply from Valeremilano
we truly appreciate you highlighting the communication and service you received. While we always aim for seamless delivery, we’re pleased we were able to keep you informed and offer options. It’s great to hear you’re happy with the quality and fit of your items. We look forward to welcoming you back again.
Valere Customer Care Team
Easy to find what I wanted
Easy to find what I wanted, love the colours
27 February 2026
Unprompted review
Reply from Valeremilano
we’re so pleased to hear you found exactly what you were looking for and that you’re loving the colours. We really appreciate your support.
Valere Customer Care Team
First time purchase.
Really happy with the purchase of my hoodie. Fast delivery, good quality, great fit too. Thank you.
15 February 2026
Unprompted review
Easy
Easy, from picking to delivery,
Very happy with purchase. Will be shopping again quality clothing.
13 February 2026
Unprompted review
The fit is great,
The fit is great,have bought a number of items and have been very happy with all.would recommend.
28 January 2026
First time purchase absolutely love it
First time purchase absolutely love it
Very nice jacket will defo buy other clothing.
9 February 2026
Unprompted review
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