Vale Removals & Storage Cardiff Reviews 34

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Pleasantly surprised with the service and value from this company. Tried a few other “local” companies but found Vale Removals to be the most instilling of confidence. Very helpful with with saying... See more

Rated 5 out of 5 stars

Vale Removals were excellent right from the start. Great communication, comprehensive checklists, really accurate advice on our volumes, flexible and adaptable as our move progressed from exchange to... See more

Rated 5 out of 5 stars

Excellent company. Reliable, efficient and professional. They have helped us move out, into store, out of store into house. They also packed for us. Excellent service, worth every penny. They we... See more

Rated 5 out of 5 stars

Very professional and friendly service from start to finish. The lads were careful to professionally wrap up all our furniture, mattresses and framed pictures in protective coverings. All went well on... See more

Company details

  1. Delivery Company

Information provided by various external sources

Vale Removals & Storage Cardiff are your local family run removals, storage and packaging company based in the heart of Cardiff and the Vale Of Glamorgan. We are a company that care offering both local and nationwide services, from single item deliveries up to full property packing services and domestic / commercial relocations. Our Cardiff branch has an onsite self storage facility and packaging store for all your removal day packaging needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 5 out of 5 stars

Fantastic service. Highly recommend.

Fantastic service from beginning to end. Constantly kept in contact with us as our sale was not a smooth process! On moving day nothing was too much trouble, the team were so helpful, respectful of our property and nothing was too much trouble. Can’t rate this company highly enough. If you need to move this is the company to use.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and friendly service…

Very professional and friendly service from start to finish. The lads were careful to professionally wrap up all our furniture, mattresses and framed pictures in protective coverings. All went well on the day and not a single thing broken! Would highly recommend.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Vale removals were absolutely amazing…

Vale removals were absolutely amazing as they helped me out of a stressful last minute situation due to another company letting me down the day before completion. The team came in on their day off to save the day so I can honestly say they were utterly brilliant! I recommend anyone to use Vale not just because they did the job last minute but the team were extremely professional and managed to get my large furniture into my quirky small new property without any hiccups! Thank you again Vale removals!!

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Vale Removals were excellent…

Vale Removals were excellent right from the start. Great communication, comprehensive checklists, really accurate advice on our volumes, flexible and adaptable as our move progressed from exchange to completion, with reassurance all the way. Everything was performed with military precision and great care, with a plan for old house all out, and new house all in. TV’s, pictures, mirrors in special boxes and fragile,special things all looked after. Pre check, post check walkthrough. All belongings placed in the pre selected rooms in new house. Professional, well organised, very friendly and accommodating. Great management and a great team.
Thanks to Gary, Gareth, and all the lads for a job really well done.

24 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, everything was handled with care and couldn't ask for a better experience, made moving homes so easy and stress free for me and my partner! I will definitely be using vale removals in the future, would highly recommend

8 October 2019
Unprompted review
Rated 5 out of 5 stars

Second house move in six months.

I used Vale Removals last August, it was my second house move in 6 months having previously moved from London. I had used a London mover the first time and the experience was dreadful, so I wasn't looking forward to a second move. Vale Removals were absolutely fantastic though; extremely helpful, very reassuring and genuinely really nice guys. They took the utmost care with my possessions and they did not rush the removal - in their words 'I had them for the whole day, until everything had been moved and put in its place' and they were true to their word.
When we got to the other end we realised my wardrobes would not fit up the stairs unless they were taken apart and for a very reasonable fee the did exactly that, they took them apart, got them up the stairs and put them back together again. I would thoroughly recommend this company. Very reliable and very caring.

25 February 2019
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, everything done on time and all our property was handled with great care. So much so that I trusted them with a valuable family heirloom which originally I was going to move myself as it is so important. Having seen the way they handled the rest of our belongings I handed it over to them to move - it arrived safely at our new home. A very friendly group of guys and nothing was too much trouble. Would highly recommend this company.

24 February 2019
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Vale Removals Excellent Service

Couldn't fault Vale Removals. I really didn't know who to use but Vale Removals were very professional from the beginning. Gary and Gareth in the office were very understanding as I couldn't give a firm moving date. I was continually messed about with my completion/moving date but luckily Vale were very accommodating and able to fit me in the rearranged date. On the day the removal guys moved everything without any problems whatsoever, Dave and Martin were faultless and just took everything in their stride, nothing was any bother. They made what I thought would be a very stressful day pretty calm and assisted in making my move out and move in very smooth, calm and go without any hitches. Would highly recommend these guys. Professional, value for money.

22 February 2019
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, and very understanding of the emotional effect of leaving a long term family home.They took care in moving everything and were a great group of guys.
They were very competitive with their prices and very helpful prior to the removal day.
I would strongly recommend them.

22 February 2019
Unprompted review
Rated 5 out of 5 stars

10/10 perfect service

10/10 perfect service, moving staff extremely professional, friendly. Can recommend very much. Thank you for stress-free moving experience. Was well worth the money. Thank you again Edith+Des

22 February 2019
Unprompted review

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