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Valiant Finance Reviews 

3,407
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional professionalism, welcoming and helpful attitude, and consistent support provided throughout the entire journey. Many people highlight that brokers go above and beyond expectations to secure the best possible financial solutions and highly competitive interest rates for their clients. Consumers are also deeply impressed by the remarkably fast response times and the highly efficient handling of loan applications and associated paperwork. Reviewers consistently emphasize that the overall user experience is exceptionally smooth, transparent, and completely stress-free, making complex financial procedures remarkably straightforward for everyone involved.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their outstanding support, efficiency, and... See more

Service

Customers had positive experiences with service, consistently highlighting fast turnaround times and... See more

Customer service

People report positive experiences with customer service, highlighting that support agents are consistently... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how smooth, seamless, and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt replies and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the beginning to end Michael Williams was professional and promptly with his service. He went above and beyond to help us get the best financial results. He handled everything while we were over... See more

Company replied

Rated 5 out of 5 stars

Recently used Valiant. Ella Sheridan was more then happy to help from the beginning any hurdle along the way was not a issue for Ella Sheridan helped me get the deal I wanted and that fitted my busi... See more

Company replied

Rated 5 out of 5 stars

Alex Patsellis is the ultimate professional who truly cares about his client. He went to all lengths to get me the best car and lowest interest rate. I cannot commend him to others highly enough.

Company replied

Rated 5 out of 5 stars

From start to finish Matt from Valiant Finance made the process pain free. The team nearly halved the interest rate provided by another lender!! We couldn't be more greatfull for all the help and supp... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 95606560150

  1. Non-bank financial service
  2. also in
  3. Car finance and loan company
  4. Finance broker

About Valiant Finance

Written by the company

Valiant

About us

Valiant Finance is an Australian commercial finance platform. In more than 10 years, we’ve worked with over 30,000 businesses and helped secure $3.0bn+ in funding.

We connect businesses with finance from a panel of 95+ lenders through one simple application. Our brokers work out which lenders suit each business, structure the deal and make the case to the lender, so you can compare your options and choose the one that’s right for you.

Tell us a bit about your business at valiantfinance.com and get a quote in 24 hours, with no credit check to explore.

Get started Call us

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,407)

211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sten is the best in the game!!

⭐⭐⭐⭐⭐

We had a fantastic experience with Sten and the team at Valiant Finance. Sten went above and beyond to help us secure the finance we needed and achieved a great result for us.

The whole process was handled professionally and efficiently, with great communication throughout. Nothing was ever too much trouble, and Sten made what can often be a stressful process feel straightforward and easy.

We really appreciate all the work that went into getting this across the line and wouldn’t hesitate to recommend Sten and Valiant Finance to anyone looking for business finance.

Thanks again for a great result!

3 September 2026
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Reply from Valiant Finance

Hey Jack,

Thank you for highly recommending us. We are glad that Sten and the team delivered a professional, straightforward experience while securing your finance. Keeping you well-informed and eliminating stress entirely is always our main goal. We appreciate your trust in Valiant Finance and look forward to doing business with you again.

Rated 5 out of 5 stars

Most helpful and honest people around

Most helpful and honest people around

1 September 2026
Unprompted review
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Reply from Valiant Finance

Hey James,

Thank you for this wonderful feedback and for choosing Valiant Finance. We take a lot of pride in being honest and helpful, so it is incredibly rewarding to know this stood out to you. We look forward to working together again in the near future.

Rated 5 out of 5 stars

Thanks to Matt,Great service and very…

Thanks to Matt,Great service and very easy to work with from start to finish.

25 August 2026
Unprompted review
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Reply from Valiant Finance

Hey Linda,

We sincerely appreciate your kind words. We are happy to hear that Matt delivered great service and made the entire process easy for you. We look forward to working with you again in the near future to achieve another great result.

Rated 5 out of 5 stars

Faye was excellent to deal with

Faye was excellent to deal with. She made the process straight forward. Her customer service is fabulous.

6 August 2026
Unprompted review
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Reply from Valiant Finance

Hey Sarah,

Thank you for the awesome feedback. We are glad to know that Faye was excellent to deal with and made the entire process straightforward from start to finish. We look forward to working with you again in the near future.

Rated 4 out of 5 stars

My experience was very good especially…

My experience was very good especially dealing with Matt Gilmartin, he was very easy to talk to discussing the process there was no hidden issues, he was straight to the point about what loan. I was comfortable with dealing with him.

17 August 2026
Unprompted review
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Reply from Valiant Finance

Hey Richard,

Thank you for sharing your experience. We are glad that Matt made the loan process comfortable and straightforward for you. Providing complete transparency from start to finish is exactly what we aim for, and we sincerely appreciate your thoughtful feedback. We look forward to working with you again in the future and hope to turn those four stars into five.

Rated 5 out of 5 stars

To whom this may concern

To whom this may concern,

I have been dealing with Jaime Ureta for some funds for my business. He has been awesome and fantastic to deal with. I’ve spoken to a few other brokers before and they don’t even look twice and decline me due to not running long enough. But Jaime has gone above and beyond to help me with funds for my business and he has made the process so smooth, easy and always straight onto it. He cares and we need more people like him. Highly recommend and would use him again!

21 August 2026
Unprompted review
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Reply from Valiant Finance

Hey Jason,

We sincerely appreciate your taking the time to detail your experience. Finding the right financial solutions for growing businesses is exactly what we aim to do, and we are glad that Jaime was able to step in and make the process easy for you. Knowing that his dedication stood out is highly rewarding for our team. Thank you for your trust and we very much look forward to working with you again in the future.

Rated 5 out of 5 stars

Harry was super helpful

Harry was super helpful. Very attentive to our needs and answered all questions very quickly.

21 August 2026
Unprompted review
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Reply from Valiant Finance

Hey Sam,

Thank you for sharing your feedback. We are glad to hear that Harry was attentive to your needs and provided prompt answers to your questions. Delivering responsive service is a priority for us and your acknowledgement means a great deal to our team. We hope to have the opportunity to assist you again in the future.

Rated 5 out of 5 stars

Faye - highly recommend

Faye kept me up to date through out the entire process and settled in a timely manner. Made the process easy, I will not hesitate to use Faye’s services again.

17 August 2026
Unprompted review
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Reply from Valiant Finance

Hey Andrew,

Thank you for this excellent feedback. It is wonderful to know that Faye’s proactive approach to communication helped simplify the entire settlement process for you. Delivering an efficient and straightforward experience is exactly what we strive for every day. Our team looks forward to working with you again in the future.

Rated 5 out of 5 stars

Matthew Gilmartin service and attention…

Matthew Gilmartin service and attention was outstanding. He always kept me up to date and made the whole process very easy to deal with.

6 August 2026
Unprompted review
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Reply from Valiant Finance

Hey Richard,

We sincerely appreciate your positive feedback. It is rewarding to hear that Matt kept you well informed and simplified the process for you. Clear communication is at the core of how we operate, and we are glad he upheld that standard. Thank you for your support, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Fast


Level of detail

17 August 2026
Unprompted review
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Reply from Valiant Finance

Hey Christian,

Thank you for the five star review! We are grateful you noticed our team's efficiency and careful attention to detail. We look forward to the opportunity to provide you with this same standard of service in the future.

Rated 5 out of 5 stars

Super happy with the way Dara handled…

Super happy with the way Dara handled everything for our caravan loan nothing was a drama. AAAA+++++ service

14 August 2026
Unprompted review
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Reply from Valiant Finance

Hey Alan,

Thank you for sharing your experience. We are glad to hear that Dara provided straightforward support and made the process of securing your caravan loan completely stress free. Your kind feedback is much appreciated by our entire team. We hope you enjoy your new caravan and look forward to assisting you again should you need us in the future.

Rated 5 out of 5 stars

Exceptional service from Jack — highly recommended

Jack Steadman at Valiant Finance was outstanding from start to finish.

From the initial discussions around finance options through to approval and completion, Jack made the entire process straightforward, well organised and genuinely stress-free. His communication was excellent throughout — responsive, proactive and always clear about where things stood and what was required next.

What impressed me most was Jack’s persistence and personal ownership of the process. He took the time to understand what we needed, worked through the various steps professionally, and kept everything moving without us having to constantly follow up.

The end result was a great outcome and a seamless experience securing finance for our new vehicle.

It is increasingly rare to come across someone who combines strong technical knowledge with genuine customer service, but Jack does exactly that. I would have absolutely no hesitation recommending Jack and Valiant Finance to anyone looking for a finance partner who is professional, dependable and committed to getting the right result.

Five stars and thoroughly deserved. Thanks again, Jack.

4 August 2026
Unprompted review
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Reply from Valiant Finance

Hey Lee,

We sincerely appreciate you taking the time to share such a detailed account of your experience. Blending technical knowledge with genuine customer care is exactly what we strive for at Valiant Finance. It is a privilege to know that Jack successfully managed your vehicle finance from start to finish without you ever needing to follow up. Thank you for your trust and your highly valued recommendation. We welcome the opportunity to work with you again in the future.

Rated 5 out of 5 stars

Harry Cochram was amazing and went to…

Harry Cochram was amazing and went to great lengths to accommodate our needs - especially catering to technology issues (one phone/email etc for both Directors) and poor signal (welcome to rural Australia!).

5 August 2026
Unprompted review
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Reply from Valiant Finance

Hey Brenda,

We greatly appreciate your positive review. It's excellent to hear that Harry went above and beyond to ensure the process worked around your needs, including the communication and connectivity challenges. Your feedback is greatly valued, and we'll be sure to pass your kind comments along. Thank you for choosing us, and we hope to assist you again in the future.

Rated 5 out of 5 stars

Zak was so easy to deal with and really…

Zak was so easy to deal with and really kept things moving. There were never any delays and when he came up with a product and I wasn't entirely happy with it, it wasn't a problem. He listen to my concerns and just as promptly came up with a solution and had a new product presented and financed in a super quick timeframe. Couldn't recommend highly enough.

31 July 2026
Unprompted review
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Reply from Valiant Finance

Hey Felix,

We truly appreciate your thoughtful feedback. It's wonderful to hear that Zak remained attentive to your needs and was committed to finding a finance solution that you were genuinely happy with. We're pleased that his responsiveness and dedication made the experience a positive one. Thank you for your trust and we hope to support you again in the future.

Rated 5 out of 5 stars

From the start Rhea from Valiant really…

From the start Rhea from Valiant really took the time to understand me and my business, and find a lender that was directly suitable for my needs. The turn around time was amazing, and phone call updates every step of the way. I would never go anywhere else for finance.

28 July 2026
Unprompted review
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Reply from Valiant Finance

Hey,

Thank you so much for your kind feedback. We are delighted to hear that Rhea took the time to understand your goals and successfully identified a lending solution that aligns with your business needs. We are also pleased that our consistent updates and prompt service contributed to a seamless experience. We look forward to working with you again in the future.

Rated 5 out of 5 stars

thank you Matt!

Matt worked efficiently and ensured I was kept up to date at every stage. very professional service i would recommend to anyone.

27 July 2026
Unprompted review
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Reply from Valiant Finance

Hey,

Thank you for sharing your experience with us. We're glad to know that Matt delivered professional service and maintained clear communication throughout the process. Your recommendation is sincerely appreciated and hope to assist you again soon.

Rated 5 out of 5 stars

I spoke with Faye Intawong for advice…

I spoke with Faye Intawong for advice on how to advance my business and to get extra funds (cashflow) to expand my business, she created a miracle and made it happen and guided me step by step without any problems, I highly recommend Faye to any wanting finance as she is a miracle lady that definitely gets results,FAST, thanks 🙏 once again Faye on making my business expand for the better

29 July 2026
Unprompted review
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Reply from Valiant Finance

Hey Justin,

We appreciate your recommendation of Faye. We’re glad she tailored a cash flow solution and kept you fully informed throughout. We remain at your service for what’s ahead.

Rated 5 out of 5 stars

Great Finance/Broker

Thanks, Jaime, for all your assistance in securing my business asset loan. You were always easy to contact, friendly, honest, and incredibly helpful throughout the entire process. You made everything straightforward and stress-free, and I truly appreciated your support. I wouldn't hesitate to use your services again and will happily recommend you to others.

24 July 2026
Unprompted review
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Reply from Valiant Finance

Hey Cassandra,

We’re pleased Jaime delivered a clear, low stress experience and stayed easy to contact throughout your business asset loan. Thank you for recommending him. It would be our pleasure to work with you again soon.

Rated 5 out of 5 stars

I was initially a little…

I was initially a little concerned/uncomfortable with the process involved in the application - but Ida F. and later Matt G. proved to be very supportive in clearly explaining the process with patience and professionalism. I am very impressed with the whole experience and the outcome was better than I had expected.

22 July 2026
Unprompted review
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Reply from Valiant Finance

Hey,

We’re grateful that Ida F. and Matt G. helped you feel at ease through clear explanations and steady guidance, ending with a better than expected outcome. We’d welcome the chance to work together again soon.

Rated 5 out of 5 stars

Jaime is a very knowledgeable person…

Jaime is a very knowledgeable person with loan processes and requirements. He made it easy for me and was always very friendly and easy to talk. He was also patient and very helpful. I highly recommend his services.

21 July 2026
Unprompted review
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Reply from Valiant Finance

Hey Kila,

We’re delighted Jaime’s knowledge and friendly approach made the process straightforward for you. Your recommendation is greatly appreciated. We hope to continue supporting you ahead.

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