Valiant Finance Reviews 3,290

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, efficiency, and professional approach, often going above and beyond expectations. The service provided is consistently described as easy, smooth, and stress-free, with many appreciating the quick response times and clear communication throughout the process. Reviewers highlight the personalized care and attention to detail, noting that the team genuinely listens to their needs and provides tailored solutions. However, some people were dissatisfied with the response time, mentioning that they waited for calls and received infrequent email updates.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the professionalism,... See more

Response time

Reviewers mention positive feedback about response times, highlighting the promptness and efficiency of... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Valiant is outstanding; you can rely on them for business expansion. They connect you with lenders quickly and seamlessly, without any hassles. I particularly want to highlight John Tan, my agent, who... See more

Company replied

Rated 5 out of 5 stars

Best finance experience in over 30 years! Talal Al-Ali from Valiant did the 🎩 of financial services. He went above and beyond my expectations from the get go. In my books he just become the Financ... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say a big thank you Daniel for all the help and support you gave us with our car financing. From start to finish, you made the whole process feel easy and far less stressful, wh... See more

Company replied

Rated 5 out of 5 stars

We really appreciate Dara’s help with our business car finance. As a small-to-medium business, we were previously declined by a traditional lender, but Dara handled everything smoothly. His quick foll... See more

Company replied


Company details

  1. Non-bank financial service
  2. Car finance and loan company
  3. Finance broker

About Valiant Finance

Written by the company


Valiant


About us

Valiant is dedicated to helping you access the right business finance for your needs and streamlining the application process. Cut through the red tape and get back to doing what you love.

We understand the issues businesses face with finance, including those in unique situations who have struggled to secure the cash they need. Valiant offers instant access to 80+ leading lenders, so that you can be confident you’re getting the right product at a competitive rate.

Visit www.valiant.finance, tell us a bit about what your business does, and we’ll find lenders that match your needs. Better yet, see funds in your account in as little as 24 hours. We’ve got you.




Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was so stressed and worried to ask…

I was so stressed and worried to ask for help but Alessia really made the journey so smooth and she was so comforting and helpful- definitely recommend her to all my business friends

12 November 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Ebony,

We're so glad Alessia was able to make the process smooth and comforting for you. Thank you for your recommendation and we look forward to helping your business friends as well!

Rated 5 out of 5 stars

Alex strikes again

Alex was absolutely amazing as always. Wouldn't trust anyone else.

11 November 2025
Valiant Finance logo

Reply from Valiant Finance

Hey Dawood,

Thank you for your kind words! We're glad Alex consistently provides excellent service. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Maisie is amazing !!

Maisie is amazing to work with professional, helpful, and efficient. This is our third loan through Valiant Finance, and once again we cannot fault them! The whole process was seamless and stress-free. The team made everything so easy to deal with. Highly recommend!

7 November 2025
Valiant Finance logo

Reply from Valiant Finance

Hey,

It's wonderful to know that Maisie and the team consistently deliver a stress-free experience for you. Thank you for your loyalty and for recommending Valiant Finance. We appreciate your business.

Rated 2 out of 5 stars

Well it helps a lot of people in…

Well it helps a lot of people in Australia and I’m so happy for that because some have been doing good with that and I’m waiting to get my now

4 November 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Edward,

Thank you for raising this. We appreciate you highlighting the broader impact and are committed to delivering a positive resolution for you as well.

However, we were unable to locate an account under your name based on the information provided. To enable us to verify your details, review your status, and respond promptly, please contact us at your earliest convenience.

You can reach us by emailing customersuccess@valiant.finance or calling 02 9189 6771. We look forward to turning this into a 5 star experience.

Rated 5 out of 5 stars

Quick turnaround time and effort put in…

Quick turnaround time and effort put in with customers best interest at the center.

26 October 2025
Valiant Finance logo

Reply from Valiant Finance

Hey Aditya,

We’re grateful for your feedback. Quick outcomes and client first decisions drive our work. We look forward to working with you again.

Rated 5 out of 5 stars

My experience was great with Kelvin…

My experience was great with Kelvin from Valiant. Highly recommended walked me through the process nothing was a problem and there was great communication during the process.
I will be definitely reaching out to Kelvin with any additional finance.

Thanks again Kelvin

31 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Tyson,

We’re glad Kelvin provided a seamless process and kept you updated throughout. Thank you for recommending us, we look forward to working with you again in the future!

Rated 5 out of 5 stars

I wish there were more stars

I wish there were more stars! Josip is the best in the business , his communication is exceptional, his processing and efficiency is above exceptional, always exceeds our expectations

31 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Leanne,

Thank you for the generous feedback! It’s great to hear that Josip’s process and efficiency stand out. We look forward to supporting you again in the future.

Rated 5 out of 5 stars

Peter from Valiant Finance was amazing

Peter from Valiant Finance was amazing. He kept me well informed throughout the whole process and made sure i got the best deal.
Awesome job Peter. Keep up the good work!

30 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Daniel,

We're so pleased to hear that Peter made the process smooth and helped you get the best deal. We value the trust you placed in Valiant Finance, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Ella was absolutely amazing from start…

Ella was absolutely amazing from start to finish with the process and would definitely recommend and deal with her and Valiant Finance in the future

29 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Darren,

Thank you for your wonderful review! We're delighted Ella made the entire process a positive one for you. We appreciate your recommendation and look forward to the opportunity to work with you again.

Rated 5 out of 5 stars

I have just completed my third contract…

I have just completed my third contract with Valiant.
Lachlan was totally amazing to deal with. Very efficient and kept me updated right through the process.
Thanks Lachlan. You're a legend 🙌

16 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Trish,

Thank you for your continued partnership with Valiant! We're thrilled Lachlan provided you with such exceptional service. We value your business and appreciate you highlighting his efficiency and communication skills. We look forward to supporting you with your future contracts!

Rated 5 out of 5 stars

Michael Romeo from Valiant Finance was…

Michael Romeo from Valiant Finance was fantastic to work with. His communication was clear, prompt, and professional throughout the entire process. He took the time to explain everything and made what could have been a stressful experience easy to manage. Really appreciated all his assistance and attention to detail. Highly recommend Michael for any commercial finance needs.

21 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Jade,

It's wonderful to hear that Michael provided you with such outstanding service! We're proud of his commitment to clear communication and attention to detail. Thank you for your high recommendation. We look forward to the opportunity to assist you again with your commercial finance needs in the future.

Rated 5 out of 5 stars

Great

Kelvin was excellent and was extremely professional through the whole process could not recommend highly enough thanks again and will be recommending to freinds and family

23 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Lijuan,

We're so glad to hear Kelvin exceeded your expectations! Providing a professional and seamless experience is our top priority. Thank you for your strong recommendation, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Zeke Jackson - 5stars

Zeke was able to provide me with many options and details about them all after I explained my scenario which helped me make an informed decision.

Great with communication, turnaround time an able to adapt to the change of circumstances I put in front of him mid engagement.

Put in great work to create a plan for the future to again better my situation when the time is right.

22 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Nathan,

Thank you for your excellent review! We're delighted that Zeke was able to provide you with clear options and adapt to your changing needs. We pride ourselves on great communication and a quick turnaround time. We appreciate you recognising Zeke's work in creating a future plan for you, and we look forward to working with you again down the road.

Rated 4 out of 5 stars

Easy too deal with

Easy too deal with
Quick very friendly

14 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Riley,

Thank you for the review! We're happy you found us easy to deal with, quick, and friendly. We're always working to improve, and we hope to make your next experience a 5-star one. We look forward to working with you again!

Rated 5 out of 5 stars

Ella was fantastic with letting me know…

Ella was fantastic with letting me know what I had to do, the best way to do it and the convenience of not having to deal with multiple people throughout the process was amazing.
I would definitely recommend Valiant finance to others. Thanks again!

22 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Brook,

We're so glad to hear about your positive experience with Ella and Valiant Finance. We strive to provide clear guidance and a streamlined process, and we're delighted that approach resonated with you. Thank you for recommending us, and we look forward to working with you again in the future!

Rated 5 out of 5 stars

Felix was such a great help

Felix was such a great help! Look forward to continuing with you.

21 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Sharni,

Thank you for your feedback. We're glad Felix was helpful and look forward to assisting you further.

Rated 5 out of 5 stars

Great communication and very helpful

Great communication and very helpful. Thank you

17 October 2025
Valiant Finance logo

Reply from Valiant Finance

Hey Daniel,

Thank you so much for your feedback! We're glad you found our communication helpful. We look forward to doing business with you again in the near future.

Rated 5 out of 5 stars

Great Customer Service

We were assisted by Phoebe who was extremely supportive and helpful in finding us the right loan for our small business. She was more than happy to help with any issues to make sure everything went smoothly. Great service! Thank you, Phoebe!

16 October 2025
Valiant Finance logo

Reply from Valiant Finance

Hey Joseph,

We’re grateful for your feedback. It’s good to know that Phoebe went the extra mile to make sure everything went smoothly. We look forward to working with you again soon.

Rated 5 out of 5 stars

Pheobe was amazing!!

Had the pleasure of dealing with Pheobe, she was amazing and on point with everything i needed. Highly recommend giving Pheobe a call.

15 October 2025
Valiant Finance logo

Reply from Valiant Finance

Hey Yo,

Thanks for sharing your experience! It's wonderful to hear that Phoebe's expertise and efficiency made such a positive impact. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Kelvin was great super helpful- quality…

Kelvin was great super helpful- quality communication and went above and beyond for his service 🙌

15 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Daniel,

Thanks for taking the time to write a review. We’re glad to hear Kelvin was proactive and helpful from start to finish. We look forward to working with you again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look