Stay away from them. We made 2 transfers with them over the weekend. They released the small amount but for some reasons they won't release our own money unless we provide documents. We will take it... See more
Company replied
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Stay away from them. We made 2 transfers with them over the weekend. They released the small amount but for some reasons they won't release our own money unless we provide documents. We will take it... See more
Company replied
The worst service I’ve ever experienced, by far. The endless questionnaires. The not really understanding the requests or responses is insane. I have been going back and forth with them since the 11th... See more
Company replied
I experienced difficulties during my first trade here, some con people but Steve••~~~~BLY helped me through the process
Company replied
Started using VALR Exchange recently and i already feel i made the right move. The app is smooth, easy to use, and gives off a professional vibe. VALR offers an impressive Futures trading platform wit... See more
Company replied
VALR is Africa’s largest cryptocurrency exchange by trade volume, serving over 1.3 million users and 1,300 corporate clients. Founded in 2018, VALR offers products including Spot Trading, Futures, Staking, Lending, OTC Trading, VALR Pay, and a world-class API for businesses to build on and high-frequency traders. Headquartered in Johannesburg, VALR is licensed by the FSCA in South Africa, with approvals in Europe and initial approval from Dubai’s VARA. The company has raised $55 million from investors like Pantera Capital, Coinbase Ventures, and F-Prime. For more, visit valr.com
South Africa
Replied to 100% of negative reviews
Typically replies within 1 month
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Hello I make some Cryptocurrency withdraw to my son wallet, it been more than 12 hour's the money haven't reflect, this is really annoying I want to use the money why are you guys doing this to me, my son need that money for grandma medications, I really hate please, please do something about it

Reply from VALR
I made use of fast withdrawal option to withdraw my fiat. It has been almost four hours and the funds are still not reflecting in my bank account.

Reply from VALR
I sent $5.99 from moonshot using solana adress to my VALR acc on 07 Oct till now I didn’t get it on my Valr acc

Reply from VALR
I was guided by a crypto invesment group working with Cryptoinvestmarket.com to open a VALR account and to transfer R5000 / USDT272.09 via VISA into my VALR account. For the life of it I can not return the funds to my VISA account. Their systems only work in circle not allowing you to repay your money to your own account. Then there is a an option to mail it to yourself, what a joke. Circles all over again. THIS IS A SERIOUS SCAM, BE CAREFUL, I ALSO ASK THEIR SUPPORT TO HELP ME AND THEY REPLIED THAT MY ACCOUNT IS NOT A MONITORED ACCOUNT AND THEY CANT DO ANYTHING. WHAT A JOKE!!!!!!!
Oke I have forwarded the relevant payment email to help @ valr.com . Will keep everybody posted if they repaid my USDT272.09 back to my VISA account it was paid from.

Reply from VALR
I am sooo angry and disappointed on this VARL has been scamming me money for the past 5 months I have never redeem any profit they keep say I shut deposit more money just this Friday 23 August I deposited R500 for my key words but they told me I was suppose to deposit R450 and it's not accepted I must again deposit R450 I wish the was an honest person that can tell me how is this thing works I am soo frustrated I am not working this is a scam

Reply from VALR
I have been on Valr for 8months. The App is great, the information is accurate. What I most like is the simplicity to navigate the App and all it entails. I've made fast withdrawals and my money was in my account within minutes. I would gladly recommend using Valr to anyone. Grrat experience for me!

Reply from VALR
I have a pending withdrawal to my ripple account since last week, have submitted bank statement, also did a video of my ID. I hope my pending withdrawal gets approved by tomorrow. I'm still waiting for my issues to be reviewed. Hope everything goes well by tomorrow coz I don't wanna believe this platform it's a scam

Reply from VALR
please approve it and close my account with you guys i don't want your services anymore have a good day

Reply from VALR
Great plartform i have been using them for 1 year now i recieved my payout

Reply from VALR
Today i deposit sum cash into my Valr wallet but it not reflecting till now and the customers service is not available
I think they have to upgrade the app
and now i really want use this money but i have to wait and that annoying because i deposit the funds

Reply from VALR
I'm writing this review based on experience
I recently contacted to change my phone number and they replied, however they should get live chat or something faster.
Some people are really in need to use there funding or money and the wait is ridiculous.
I requested it before done today the 7th May, so if it is done today I'll change my stars to 5 stars.
I'm just resting the service based on realistic feelings and experience I'm having so far.
I wish to share my VALR link with others but only when I sort my own issues out

Reply from VALR
No British or European fees anywhere to be found. Need Deposit and Withdrawl fees as well but couldn't find them. Transparency please? Other apps communicate fees far better

Reply from VALR
VALR is a really good service. I am using there services for more than 3 years now and never had any issues.
Only problem I have they do not have a hot line and sometimes there support takes long to assist you when login a ticket.
Other Than that I have never lost funds in anyway and your money is always safe.
I recently logged a ticket for a number change and they first ask many security questions which is frustrating but at the same time understandable as they looking out for the clients best interests.
Really a good service where you get rebates as well for encouraging people to join there team.
I feel all these bad reviews are really lies or spiteful people from competitive companies.
Thank you. VALR always has my 100% support

Reply from VALR
I initially thought Valr are scammers when my crypto withdrawal was put on hold, and my account under activity review. I was enraged and convinced I am being scammed, especially because of many negative reviews online concerning withdrawal holds. I contacted help @valr.com their support. I was impressed by their team who remained cool and calm through my anger. They calmed me down and explained exactly why this happened. It was for my own safety, their security system has additional automated checks in place to protect users' assets, that I haven't seen on other South African exchanges. Trust and transparency is clearly a priority for them and I commend you Valr. The problem was solved in due time. Their exchange also has the best fees, liquidity and spreads when compared to other exchanges like Luno and Altcointrader. Thank you Valr I'm a happy customer!

Reply from VALR
I'm giving them 3 stars cause I thought I could invest in this company but so many bad reviews will make anyone doubt their motive come on do something.

Reply from VALR
They are holding my money for 7 days! They blocked account without any reason! Not letting me to get my money back!!! Scamming people without any reason, not doing any official withdrawals back, don't use it!!!!!!

Reply from VALR
Valr is big scammers i remove my previous comment but Valr did not resolve the issue not user friendly.
I give you 2 months to refund me and resolve this issue. You can kindly close my account. 😡

Reply from VALR
Do not only investment a cent in this company you will not see your money. They are scammers they keep reversing my withdrawal. Do not trust them there's way better platforms then this nonsense.

Reply from VALR
I am a VERIFIED KYC user. Do not use this exchange. They will implement 24-hour “holds” on your funds and when it’s supposed to be over, they will apply another “hold” for no reason. I suspect they do not have enough liquidity to cover withdrawals.

Reply from VALR
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