Valspar Paint Reviews 

3,263
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 291 reviews, most reviewers were unhappy with their experience overall. Customers frequently found the paint quality poor, often needing multiple coats for coverage, resulting in patchy or uneven finishes. Many reported significant durability issues, with paint scratching, peeling, or wearing off easily from various surfaces, even after proper curing. Consumers were also often disappointed with color accuracy, as the paint frequently did not match samples or appeared as a different shade once applied. However, some customers also noted positive experiences with the company's staff and services. Many reviewers praised the customer service for being exceptional, knowledgeable, and helpful in resolving issues or providing personalized consultations.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing significant disappointment regarding... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant dissatisfaction,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, knowledge, and efficiency in... See more

Service

Customers consistently note positive experiences with service, praising its helpfulness, efficiency, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the exceptional and amazing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Bought some of your paint for my kitchen which I thought would only take two coats but I was wrong it took two tins 5 litres of paint for a tiny kitchen which asnt got one full wall

Company replied

Rated 2 out of 5 stars

I’ve used Valspar before and knew it wasn’t the best but this time it’s been awful. It’s a 2 star experience because the pale colours don’t seem as bad but I brought Rainforest Retreat which is a da... See more

Company replied

Rated 2 out of 5 stars

5 testers all came out peach pink of varying intensities. Even though the cards are green/beige toned. Their so called best seller Goose feathers came a pale peach. B&Q staff try and gaslight it's cus... See more

Company replied

Rated 4 out of 5 stars

Amazing customer service in solving the issue at hand, but very poor comms between B&Q and Valspar. When I tried to use the voucher multiple times - B&Q had no idea what to do , had never seen this ty... See more

Company replied


Company details

  1. #32 of 32 best companies in Paint Manufacturer

Written by the company

For Over 200 years Valspar have been trusted with the colours that are most important of all - Your colours.  The colours that are personal. Unique. Intimate. The colours you want to fill your life with. We have Europe’s biggest range of pre-selected colours. From brilliant whites to outlandish oranges, our experts in store can help you choose from over 2,000 colours. Colours that are purer, brighter and truer. And if you can’t find what you’re looking for? Our state-of-the-art colour matching technology can match 2.2 million colours, all from a sample as small as a Parma Violet™. So, if your eye can see it, we can match it to ensure that you always Colour with Confidence.

Valspar Product Range

Written by the company

Ready for real life, effortless, even coverage and a long-lasting finish, whether you're decorating inside or out. So whether you're decorating your wall and ceilings, wood and metal trim, or even your Garden Fences or Masonry, with Valspar's unlimited range of colours you can create a truly personalised palette for every area of your home.

Love Your Colour Guarantee

Love Your Colour or change it for free!

Love Your Colour or change it for free!
To help you choose with confidence our Love Your Colour Guarantee means that if you don’t love your new Valspar colour, buy a second one and we’ll give you your money back.
It’s as simple as that.
Terms & Conditions apply.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

3k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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2.6

All reviews

(3,263)

292 reviews in the last 12 months

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Rated 1 out of 5 stars

WORST PAINT EVER!!

WORST PAINT EVER!!
Wasted £104 on 2 5ltrs premium mixed tins and put 2 coats on walls and ceiling of a small bedroom.
Masked up with low tack frog tape to varnish skirting boards and when taking off it completely peeled the paint of too!Easily marked and blistering in places.TOTALLY AVOID WASTING YOUR TIME WITH THIS POOR PRODUCT.Previously used Crown and was by far the best paint just didnt have the colour we wanted.

2 May 2026
Unprompted review
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Reply from Valspar Paint

Hi Michael,

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 2 out of 5 stars

Disappointed with colour match and coverage.

Hi, bought Valspar "Skimming Stone" which we have had matched to Farrow and Ball's Skimming stone in the past. The formula has seemed to change!...colour much lighter than the original (2 houses with all rooms "Skimming Stone")...and needed 2 or 3 coats to get overall coverage .Disappointed that it wasn't up to your usual standard.

29 April 2026
Unprompted review
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Reply from Valspar Paint

Hi Peter,

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 2 out of 5 stars

I have never received a voucher

I have never received a voucher for this free paint offer so no good telling me to go to B&Q before the voucher runs out if I have nothing to show .Very typical with all these free things, they don't seem to exist .

1 May 2026
Unprompted review
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Reply from Valspar Paint

Hi Carol,

Thank you for taking the time to leave this review.

We are sorry to learn of this.

Our customer services team will be reaching out soon to request your details so we can try and put this right.

Rated 1 out of 5 stars

NO GOOD ANYMORE!!

I can only assume Velpar have decided to reduce the quality of their paint, hoping nobody would notice! When Valspar first hit the shelves of B&Q we used it and found it to be very good in some case better than much more expensive brands, so it was our go to paint when doing a complete house renovation. However, it does not adhere very well and has peeled in many places, it does not cover very well with many places leading at least three coats. It does not wipe clean if you brush against this paint it will mark and the only way to get rid of the mark is to paint over it (TWICE!!)
Whoever is responsible for this cost cutting exercise needs to understand this will now cost your company massively, just look at your reviews I was one of your biggest fans I will not be purchasing Valspar anymore.
You need to sort this out. We do notice!!

29 April 2026
Unprompted review
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Reply from Valspar Paint

Hi Rupert,

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 5 out of 5 stars

VALSPAR - Love Your Colour Guarantee

We chose paint that didn't look as we hoped when applied. Valspar honoured their Love Your Colour Guarantee speedily, without problem and with wonderful customer service. We are thrilled with the new colour and quality of the paint!
Thankyou Valspar!
Would thoroughly recommend!

28 April 2026
Unprompted review
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Reply from Valspar Paint

Hi Tessa,

Thanks for leaving this amazing review. It has made our day reading this.

Rated 5 out of 5 stars

Amazing Service.Mia was veey helful and…

Amazing Service.Mia was veey helful and helped us select the right colors suggesting some coordinating color options. Will definitely recommend as mosg of the times the color looks different on the wall than in the box. Will recommend using testers always.

28 April 2026
Unprompted review
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Reply from Valspar Paint

Hi Sandeep,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 5 out of 5 stars

Great advice

Divine was amazing. She gave me great colour options and advice. Thank you Divine

27 April 2026
Unprompted review
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Reply from Valspar Paint

Hi Lynne,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 2 out of 5 stars

I wish I could attach photos

I wish I could attach photos - 3 paints mixed by B&Q to lick white 03... Which were VERY different colours. If you are getting colour matches PLEASE check the numbers on the label. The amount of each colour was different for each mix. I just blindly trusted that they'd give me the same colour each time...

Paint quality is good, but the colours are not what they say on the tin :(

25 April 2026
Unprompted review
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Reply from Valspar Paint

Hi Amber,

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 1 out of 5 stars

Valspar Classic Wall and Ceiling Paint peels off

Valspar has told me, to all intents and purposes, that the reason their Classic Walls & Ceiling paint didn't stick to Leyland Contract White Paint was because I hadn't stirred their paint and/or left it too long between applying coats of their paint.

I bought the Valspar paint from B&Q (where it is mixed in a machine), opened it and stirred it with a screwdriver and could see that it was well mixed with no changes in colour or consistency.

When, several days later, I was able to peel sheets of Valspar paint off the Leyland paint (which resolutely stuck to the wall). The 'delay' in applying second and subsequent coats of Valspar paint clearly had no impact on its ability to stick to itself.

Valspar were clearly squirming out of the situation and laying responsibility on my inability stir paint, and proposing that their paint doesn't stick to itself or underlying paint if you leave it longer than 4 hours before applying the second coat.

By way of background - we bought some Valspar Classic Walls and Ceiling paint for a feature wall from B&Q. The B&Q staff were very good with colour selection. About 10 samples (& thus £45+ later) we'd chosen the paint. The wall was over 50 years old and previously painted. Some surface repairs were needed before I gave it two coats of Leyland Contract White Matt paint - which can be used on any surface.

I then applied 3 coats of Valspar to the feature wall.

After 2 days I then masked the edges of the feature wall with low-tack Frog tape (the yellow one) so I could get a sharp finish. This was left on the Valspar paint for about 5 hours (allowing two coats of the adjacent wall/ceiling colour) but, on removal, took the Valspar paint off the wall.

I went to B&Q and a Valspar representative advised it better to contact Valspar directly (but overtly denied it was B&Q legal responsibility - which is incorrect). This I did, providing copious pictures and information on preparation etc. Whilst waiting for a response I decided to remove the paint. It proved pretty easy, coming off in sheets of up to 0.5M across. Some needed a bit more effort, but none was difficult.

Valspar then asked me to confirm what I'd used to prepare the walls. I had already told them once and confirmed Leyland Contract White Paint. At this point they clearly concluded that they couldn't blame surface preparation and decided to focus on my poor paint stiring technique for a can just prepared by B&Q, and my failure to apply a second coat in less than 4 hours.

So - there you have it. Don't apply Valspar Classic Walls and Ceiling paint to Leyland Contract White Paint. And don't bother contacting Valspar as they'll deny all responsibility.

Possibly best not to buy Valspar paint at all.... I certainly won't again.

21 April 2026
Unprompted review
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Reply from Valspar Paint

Hi MIke,

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service manager will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 1 out of 5 stars

HI INTENSE RED EMULSION DREADFUL WATE…

HI INTENSE RED EMULSION DREADFUL WATE OF MONEY TIME & LIFE!! YOU WILL DEEPLY REGRET THAT DECISION IVE WASTED A GOOD WEEK ON SANDING WASHING CLEANING THE WALL AFTER USING IT LET ALONE THE TIME IN PREARING IT IN ORDER TO APPLY THAT DREADFUL EMULSION. VALSPAR SHOULD PAY ME FOR LOSS OF TIME & COST OF MATERIALS BUT I DOUBT THEY EVER WILL & I DON'T HAVE ENOUGH LIFE LEFT TO WASTE ON VALSPAR! SCORE OUT OF 10 ERR NIL ZERO MINUS 10! 26/4/26 For your information I went back to B & Q discussed how to resolve the issue of the emulsion low opacity & the Black / Red mottling effect i had on the wall & the recommenced the appropriate undercoat of Grey which I put on the wall again after much sanding claeaning again. I can't say it made much difference same effect of mottling blotchy ! The other thing I noticed I started to get blistering in patches which needed sanding as they didn't go with heating the room. I did research at this point & found certain cemeicals in paints etc can cause this blistering! EQUALLY there are many discontented reviews re this product to be found on search engine which you are aware of & nothing seems to have changed . I'LL STICK TO CROWN in future ..

13 April 2026
Unprompted review
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Reply from Valspar Paint

Hi Mike,


We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 5 out of 5 stars

I had some Valspar paint mixed and…

I had some Valspar paint mixed and really didn't like the colour when on the wall so contacted Valspar, they were very helpful and gave me a refund

22 April 2026
Unprompted review
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Reply from Valspar Paint

Hi,

Thanks for leaving this amazing review. It has made our day reading this.

Rated 1 out of 5 stars

Horrible horrible paint!

This is the first time that I've used Valspar paint and the last. I went for the premium most expensive version. My experience has been horrendous and has cost me a lot of time and money. I have done all my own decorating for the last 45 years and can honestly say this is the worst paint I've ever used. I had taken a long time to prepare the room and was looking forward to the nice part. Despite going over a previously painted surface (I primed it as well) it dried out patchy. I did three coats and tried different rollers in an attempt to get a good finish but to no avail. So, I had to buy another 2.5 litres of paint and also bought a paint additive for another try which was an added cost that I shouldn't have had, not to mention the extra hours I worked to get an acceptable finish. Four coats later I have got a better finish but not up to my usual standard. I will never buy this awful paint again and will stick to Dulux and Crown.
I wish I had seen these reviews before I bought it, as although some people have had a positive experience many more have had a similar experience to me. Play safe and buy a different brand.

21 April 2026
Unprompted review
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Reply from Valspar Paint

HI,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 2 out of 5 stars

The love your colour guarantee scheme…

The love your colour guarantee scheme doesn't stipulate that both colours need to be 5lt and on different recipts. Using this scheme we needed to contact customer services on 2 separate occasions to find out if we'd get our money back. They were not going to return our purchase costs stating the following, "While we’re unable to proceed with your request under our Love Your Colour Guarantee as the new colour must be purchased on a separate receipt and in the same quantity as the original one as outlined in our terms and conditions"." we do appreciate the circumstances you’ve outlined. As a gesture of goodwill, we would be happy to offer you a refund for your purchase on this occasion. This led to a frustrating few days. Edited. After review of Valspar response.

3 April 2026
Unprompted review
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Reply from Valspar Paint

Hi John,

Thank you for leaving us this review.

We will be requesting your details to allow our customer services manager to look into this matter.

Rated 1 out of 5 stars

DO NOT BUY!!!!!

DO NOT BUY!!!!!
NEVER!!!
ABSOLUTELY CRAP !!!!

18 April 2026
Unprompted review
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Reply from Valspar Paint

Hi Peter,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 5 out of 5 stars

Great customer service

I didn't have the correct details to go through with the love your colour guarantee, but once I explained my situation I was kindly offered an alternative, which was a good will refund! Great service from Valspar

17 April 2026
Unprompted review
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Reply from Valspar Paint

Hi Lorraine,

Thanks for leaving this amazing review. It has made our day reading this.

Rated 5 out of 5 stars

Excellent Valspar

I always use Valspar it is excellent paint and is easy to use . It covers brilliantly on walls .

15 April 2026
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Reply from Valspar Paint

Hi Anne,

Thanks for leaving us this amazing review. It has made our day reading this!

Rated 5 out of 5 stars

Easy to chat using Whatsapp

Easy to chat using Whatsapp, although to provide a waiting time would be good. Advice provided was really useful and samples ordered

14 April 2026
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Reply from Valspar Paint

Hi Claire,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 1 out of 5 stars

I've had a terrible allergic reaction…

I've had a terrible allergic reaction to it and still have. Over a week later and upstairs still smells like a chemical plant. If you're an allergy sufferer buy a sample and make sure it doesn't give you problems; I wish I had done

6 April 2026
Unprompted review
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Reply from Valspar Paint

Hi Daniel,

We are sorry to hear of this.

Our customer services team will be reaching out shortly to request your details so we can make contact to discuss in more detail.

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