Valspar Paint Reviews 

3,263
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 291 reviews, most reviewers were unhappy with their experience overall. Customers frequently found the paint quality poor, often needing multiple coats for coverage, resulting in patchy or uneven finishes. Many reported significant durability issues, with paint scratching, peeling, or wearing off easily from various surfaces, even after proper curing. Consumers were also often disappointed with color accuracy, as the paint frequently did not match samples or appeared as a different shade once applied. However, some customers also noted positive experiences with the company's staff and services. Many reviewers praised the customer service for being exceptional, knowledgeable, and helpful in resolving issues or providing personalized consultations.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing significant disappointment regarding... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant dissatisfaction,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, knowledge, and efficiency in... See more

Service

Customers consistently note positive experiences with service, praising its helpfulness, efficiency, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the exceptional and amazing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Bought some of your paint for my kitchen which I thought would only take two coats but I was wrong it took two tins 5 litres of paint for a tiny kitchen which asnt got one full wall

Company replied

Rated 2 out of 5 stars

I’ve used Valspar before and knew it wasn’t the best but this time it’s been awful. It’s a 2 star experience because the pale colours don’t seem as bad but I brought Rainforest Retreat which is a da... See more

Company replied

Rated 2 out of 5 stars

5 testers all came out peach pink of varying intensities. Even though the cards are green/beige toned. Their so called best seller Goose feathers came a pale peach. B&Q staff try and gaslight it's cus... See more

Company replied

Rated 4 out of 5 stars

Amazing customer service in solving the issue at hand, but very poor comms between B&Q and Valspar. When I tried to use the voucher multiple times - B&Q had no idea what to do , had never seen this ty... See more

Company replied


Company details

  1. #32 of 32 best companies in Paint Manufacturer

Written by the company

For Over 200 years Valspar have been trusted with the colours that are most important of all - Your colours.  The colours that are personal. Unique. Intimate. The colours you want to fill your life with. We have Europe’s biggest range of pre-selected colours. From brilliant whites to outlandish oranges, our experts in store can help you choose from over 2,000 colours. Colours that are purer, brighter and truer. And if you can’t find what you’re looking for? Our state-of-the-art colour matching technology can match 2.2 million colours, all from a sample as small as a Parma Violet™. So, if your eye can see it, we can match it to ensure that you always Colour with Confidence.

Valspar Product Range

Written by the company

Ready for real life, effortless, even coverage and a long-lasting finish, whether you're decorating inside or out. So whether you're decorating your wall and ceilings, wood and metal trim, or even your Garden Fences or Masonry, with Valspar's unlimited range of colours you can create a truly personalised palette for every area of your home.

Love Your Colour Guarantee

Love Your Colour or change it for free!

Love Your Colour or change it for free!
To help you choose with confidence our Love Your Colour Guarantee means that if you don’t love your new Valspar colour, buy a second one and we’ll give you your money back.
It’s as simple as that.
Terms & Conditions apply.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

3k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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2.6

All reviews

(3,263)

292 reviews in the last 12 months

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Rated 4 out of 5 stars

Helpful service with interesting suggestions…

The assistant had several suggestions and used visuals as well as tsking on board what I had said about the space which was great.

23 February 2026
Unprompted review
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Reply from Valspar Paint

Hi Edie,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 5 out of 5 stars

Beautiful colours and great colour consultations

Have never used valspar paint before but thought I would try their WhatsApp colour consultation. Divine recommended some colours which I then purchased from b & q - much bolder colour than I would normally go for and I absolutely love it - my bathroom has gone from looking cold to warm and cosy. So impressed with the paint that I have already bought paint to do my kitchen.

18 February 2026
Unprompted review
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Reply from Valspar Paint

Hi Clair,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 5 out of 5 stars

Very helpful

Very helpful. Listened to all my concerns regarding the colours of my cupboards, floor and worktop. Spot on with the colours that were suggested.

21 February 2026
Unprompted review
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Reply from Valspar Paint

Hi Carla,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 2 out of 5 stars

Awful

My wife had some Valspar paint mixed and went for the classic range. We were painting office furniture with it and can honestly say it’s the worst paint I’ve ever used. After sanding and priming the surfaces I thought it would make a great finish, unfortunately we’ve put three coats on the furniture and it scratches and marks incredibly easy like it only has one coat, every time we put a door on or move the furniture it leaves a mark or brings the paint off completely back to the primer, we’re constantly touching up where the paint has come off., never again

20 February 2026
Unprompted review
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Reply from Valspar Paint

Hi Andy,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 5 out of 5 stars

Amazing customer service following a poor review I submitted

I would like to thank Bianca who has taken the time to resolve my issue following a poor review I made of valspar premium kitchen and bathroom paint. The customer service I have received after my initial review had been nothing short of amazing, thank you, Anthea

20 February 2026
Unprompted review
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Reply from Valspar Paint

Hi Anthea,

Thank you so much for taking the time to leave us such a wonderful review, reading this has made our day!

Rated 5 out of 5 stars

It was do easy to gind my perfect…

It was do easy to find my perfect colour!

17 February 2026
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Reply from Valspar Paint

Hi Claire,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 1 out of 5 stars

Paint comes off Part 2

Hello. I wrote a negative review of Valspar paint in May 2025 and was advised that someone would be in touch to assist and nobody has been. I never thought to go back and check that review until today when my mum and I were discussing a future paint job and she said " shall we sling that horrible stuff?" Would it be possible to get a refund so that I can buy some sort of topcoat? I can send a picture of the tin when I'm back at my mum's next week. Many thanks.

****** Twice now I've been told I'll be contacted and I haven't been. A suitable solution would be a voucher towards a product I can use to ' seal'the paint- £30 will suffice. Thanks. *******

18 February 2026
Unprompted review
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Reply from Valspar Paint

Hi Sharon,

Thank you for taking the time to bring this to our attention.

We’re so sorry to hear of the disappointing experience you have had. Your feedback is really important to us and we will be requesting your details to discuss more about what has occurred here, so that we can offer you a solution.

Rated 1 out of 5 stars

Rubbish! Don't waste your money

Bought canyon sand wood and metal paint. Sanded down all areas, primed with zinsser primer. Utter rubbish, paint goes on poor, scratches off when dry. I've painted my kitchen cupboards many times without sanding or primer using rustoleum and never had a problem like this. Utter waste of money. Bought paint for the ceiling and that was rubbish too, took more off as I was rolling. Smeared and I'm on my third coat to try and cover patches. Spent an absolute fortune. Never again! DO NOT BUY VALSPAR PAINT!

7 February 2026
Unprompted review
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Reply from Valspar Paint

HI,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 1 out of 5 stars

Stick with Dulux. This stuff is terrible.

I've just painted all the woodwork in my bedroom with Valspar wood & metal paint. It took 4 coats to cover properly. It stayed tacky for 4 days which attracted dust & when I gave it a wipe with a slightly damp sponge to remove it, the paint started to come off.
I've now got to get it all off & start again because despite proper preparation, cleaning with sugar soap & meticulously rubbing down with 120 grit sand paper, it literally just rubs off - as many other reviews have mentioned.
I've decorated my home for 40+ years using dulux and other paints and never had an issue like this. I was particularly fussy preparing surfaces because I'd never used Valspar before.
It's turned the job into a nightmare.

And Valspar, don't waste my time offering to resolve the issue, only to come up with ridiculous excuses like 'you didn't stir the paint' or 'prepare surfaces properly' as you have with other reviewers.
I've decorated my homes for over 40 years without anything like this happening before.
The reason why I've got to sand it all off and start again is the same reason why at the time of writing, 55% of reviews only give your paint one star - and it isn't because none of us know how to decorate, it's because your paint is poor quality and not fit for purpose.

13 February 2026
Unprompted review
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Reply from Valspar Paint

Hi Jools,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 2 out of 5 stars

Bought Valspar paint from B&Q for my…

Bought Valspar paint from B&Q for my daughters room, usually go for Dulux but because she picked the colour it had to be mixed. The paint has went on well the issue I have is that my daughter has been complaining of a sore stomach since sleeping in the room after its been painted 2 nights in a row. When we took her out and put her in our room she said her stomach was getting better my concern is the paint fumes are they causing this issue?? Windows were open when painting and closed at night because it was to cold. How long until the smell goes away, I am really concerned that we have spend all this money on paint and its caused this issue

10 February 2026
Unprompted review
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Reply from Valspar Paint

Hi Natalie,

Thank you for bringing this to our attention

We are so sorry to learn of this.

We will be requesting your information so our consumer services team can provide further assistance.

Rated 2 out of 5 stars

5 testers all came out peach pink of…

5 testers all came out peach pink of varying intensities. Even though the cards are green/beige toned. Their so called best seller Goose feathers came a pale peach. B&Q staff try and gaslight it's customers into accepting dodgy mixes, Colours do not match the cards at all. A colour match of your own card came out a different shade! Waste of time and money.

9 February 2026
Unprompted review
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Reply from Valspar Paint

Hi Tammy,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 1 out of 5 stars

Worst paint ever

Worst paint ever, I’ve used it on a few rooms now and this will be the last time I purchase any Valspar paint. I’m 3 coats in and it’s still not completely covered, it’s very streaky and to top it all it’s now started to bubble in places. I’ve rubbed these areas down which actually took all the paint off back to the previous wall colour. Cleaned the wall properly painted over and bubbles appeared again. In essence, Awful coverage, very thin almost water like consistency, no adhesion properties. Will never ever but again. Don’t make the same mistake. Steer clear.

8 February 2026
Unprompted review
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Reply from Valspar Paint

Hi Mr Whitelock,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 1 out of 5 stars

Colour match is a scam

Went to bnq to get a paint sample mixed. It is an off white colour. Went home and swatche on the wall and it was bright pink! NOTHING like the paint card chip, . I went back to bnq to return, I put the paint on the chip to show them it wasn't the same. As it was "off white" apparently this meant there wasn't any difference - apparently it just doesnt matter. Manager refused refund I was therefore stuck with pink instead of white. If all off whites are exactly the same then why are there dozens of different ones?? The samples are not cheap

As i no longer had a colour i was then forced to pick another off white colour. To be safe i chose one with a much more grey undertone. For some reason that came out pink as well- even the lady who served me said that's not the right colour when she looked at the pot and she wasn't even there during the initial conversation with the manager before I spent ages picking another colour. She immediatelynoticed it was pink. She mixed another batch and same agin.. There must be a problem with the machine, the codes, formulation data details because how can there be so much red shots in a grey paint sample. As mentioned this was also pink. The lady showed me what it was like in the pot before mixing with the colour/pigment shots in. It was white base with massive red shot and could barely see any blue even though its a cool grey.

In addition to this their colour "matches "are absolutely diabolical. Claim to be 99.99+% match to any item, yet the undertones and shades are completely wrong. It like they just mix scan and them pick any random paint in a colour group. Where are the millions of colours they claim?

Nearly £10 down the drain

Don't bother buying from valspar or bnq. I will now be going to wickes and get dulux mix instead

5 February 2026
Unprompted review
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Reply from Valspar Paint

Hi,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 1 out of 5 stars

Awful poor quality paint.

Awful poor quality paint.
I wish I’d seen all these other poor reviews of Valspar paint before using it.
I’m a qualified decorator of 35 years and my customer chose a Valspar colour for her flat so I thought I’d give it a try.
4 coats to cover cream walls, I usually use Dulux trade which would have covered in 2.
So it’s taken an extra days labour and an extra 2 tins of ‘premium’ emulsion.
I really can’t stress how bad this paint is and it’s certainly is not cheap.
Avoid at all costs, I know I will from now on.

5 February 2026
Unprompted review
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Reply from Valspar Paint

Hi,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 5 out of 5 stars

Great customer service

Mia was the person I was speaking to, she helped me find the colours I needed & wanted. She offered help and advice on finding testers and paint..

3 February 2026
Unprompted review
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Reply from Valspar Paint

Hi Shannon,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 2 out of 5 stars

I had really high hopes for this paint

I had really high hopes for this paint, I wanted to re decorate my hallway. I have alot of experience decorating especially painting. I sanded all the wood surfaces primed it all using valspars own wood and metal undercoat primer. I used midsummer's night in premium eggshell. The coverage was brilliant went on well, I applied to coats. A week later I need another coat dye to multiple scuffs and chips. The top of the banister was paticularly scuffed, just from general traffic. In addition to using Valspar on the wood I also used it on the walls in the hallway. Again good coverage however it's been a struggle to keep it on the walls, I brushed my nail over the wall and the paint scrapped off. Any slight knock and it comes off. I've tried everything to stop it but nothing is working. Im going to have to start again with a different brand. I can't spend the next few years touching it up everytime someone walks through the hall or uses the stairs. It's been a total waste of 150 pounds.

5 January 2026
Unprompted review
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Reply from Valspar Paint

Hi Vanessa,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Rated 5 out of 5 stars

Friendly online interaction with great…

Friendly online interaction with great advice and helpful recommendations

29 January 2026
Unprompted review
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Reply from Valspar Paint

Hi Lucy,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 5 out of 5 stars

Friendly staff, professional and really helpful

I spoke to Mia she was very friendly, professional and really really helped me find what I wanted considering the different elements and what I call hard colours to match walls to, she Also helped me with making the room look bigger and kept asking if I had any questions.

29 January 2026
Unprompted review
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Reply from Valspar Paint

Hi Elly,

Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!

Rated 5 out of 5 stars

Excellent colour and quality

Just finished painting my son's room in the colour 'paradiso'. It's a very bright blue. Looks great. Went on easily and only needed 2 coats. I'm really surprised at all the negative reviews. Beautiful colour and finish.

24 January 2026
Unprompted review
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Reply from Valspar Paint

Hi Hannah,

Thank you so much for taking the time to write such a wonderful review!.We're delighted to hear you've had such a positive experience with the application of our paint. We look forward to helping you out with any future projects you may have!

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