There were bumps and delays, but the team was brilliant, managed a next day delivery of my order with an equal alternative when it was not possible to order my original choice. Kurtis you a goat
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See what reviewers are saying
Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... See more
Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... See more
Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that... See more
Company details
Written by the company
Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.
Contact info
UNIT 16 AYLSHAM INDUSTRIAL ESTATE, NR11 6SS, Norwich, United Kingdom
- 01603 722768
- sales@valucomputers.co.uk
- valucomputers.co.uk
4.6
Excellent
2k reviews
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Hasn’t replied to negative reviews
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Avoid this company
Avoid this company. They send out faulty laptops. They also remove serial numbers before sending them out and don't send out the model they advertise.
24 November 2021
Reply from Val-U-Computers.couk
Hi Ian,
Thanks for your review. We cant find any details of you on our system?? In order to help you if you have a fault with your laptop, give us a call on 01603 722768. You get a 14 day money back guarantee and a minimum 6 months warranty. Were very friendly and 29 years in the business of supplying refurbished computer equipment. If youve received a different model, the only reason for that would be weve sent an upgraded/newer version. As for removing the serial numbers, were not selling stolen Rolexs??? we have no reason to remove the serial number ??? Maybe try looking under the base panel or worst case serial numbers are always detailed in the bios registry. Look forward to hearing from you.
Monitor
Purchased a monitor it was delivered on time all communications with value computer was brilliant. it was well packaged can't fault the service monitor works lovely
19 November 2021
Perfect referbishe
Perfect referbishe, A grade LG 32" monitor.
As described and super lightning delivery.
THANK YOU!
16 November 2021
Everything went very smoothly
Everything went very smoothly. The laptop was easy to order and it arrived with 4days. I am very happy with it. And would certainly use them again.
4 October 2021
5 Stars for Val-U-Computers
5 Stars for Val-U-Computers. Always helpful, good quality and ready on time.
3 October 2021
Unfortunately my product was faulty on…
Unfortunately my product was faulty on receipt which I had to send back to be replaced or serviced at my own expense.
I asked for a refund which was swiftly reimbursed.
22 September 2021
A small problem as HDMI connection had…
A small problem as HDMI connection had had fault.Returned to works for rectification,after that no problem .Good service.No quibble.
9 September 2021
Bloody rubbish.....no help at…
Bloody rubbish.....no help at all....nothing works....wast of money...I am still waiting for my money back I send you back the lap top and you send thanks to me on the email you send me and told me my money is send right Away sill no money this is end of August 21.....I think I have been wating long enough....I have not received my money on a cheque like you promised me......
1
30 August 2021
Reply from Val-U-Computers.couk
Hi David,
I'm sure the problem that you're having can be dealt with very swiftly. We are very customer service focused and usually have a repair/exchange turned around with 2-3 working days. Our other reviews speaks volumes for that.
The last order we have from you on record is from 21st January 2021, which wouldn't warrant a refund as it's outside the 14days money back guarantee.
Could you please reply through here or email us at sales@valucomputers.co.uk with your order details so we can ensure it was us you have been dealing with for this more recent order.
Perhaps the order was under a different name.
Our sincere apologies for any stress this has caused you by this delay, if there has been in fact some kind of miscommunication we hope to resolve it as soon as possible.
It's no excuse but we have been working tirelessly through out this whole pandemic to ensure each and every customer has a working computer to help them through the difficult times we have all endured.
Kindest Regards
Kurt
Excellent service.
27 July 2021
A Pleasure Thank You.
27 July 2021
Superb laptop
Superb laptop at a very reasonable price. Would definetly buy from them again.
27 July 2021
I am very happy with the service I…
I am very happy with the service I received. Before I ordered I was very apprehensive. But glad to report. Computer was what I needed
23 July 2021
Excellent service
23 July 2021
Well worth buying
Exceptional service, rapid delivery. The item is of high quality.
Would recommend
23 July 2021
Hinge screw loose
Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that this laptop was not supplied with the Dell power supply, but apart from that, laptop has performed well.
20 July 2021
Very good laptop
Very good laptop, good working order, no noticable marks or scratches, would buy again from Val-U-Computers, pleased with purchase. Packed well, thank you
20 July 2021
Very good quick service
20 July 2021
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