Val-U-Computers.couk Reviews 

1,840
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

There were bumps and delays, but the team was brilliant, managed a next day delivery of my order with an equal alternative when it was not possible to order my original choice. Kurtis you a goat

Rated 4 out of 5 stars

Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... See more

Rated 5 out of 5 stars

Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... See more

Rated 4 out of 5 stars

Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that... See more

Company details

  1. Computer Hardware Company
  2. also in
  3. Computer & Accessories store
  4. Computer repair service
  5. Computer Shop

Written by the company

Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,840)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service

First class service - Again! I have used Val-u-computers before and would not hesitate to use them again. I am very pleased with my new laptop which arrived in record time - less than 48 hours after ordering. Very well packaged. I would thoroughly recommend them. Well done and thank you

10 December 2025
Rated 5 out of 5 stars

Another satisfied customer!

I have found the customer service and the quality of the product received first class.
It is refreshing to discover a company such as Val-U-Computers that excel in going the extra mile in order to deliver customer satisfaction.

29 July 2025
Rated 1 out of 5 stars

I appreciate that Win XP is an old…

I appreciate that Win XP is an old system but I have a laptop from Valu-U-computers that runs Mozilla and Google so when I saw their advert for a Dell XP laptop with (I quote) 'Internet Connection' I assumed it would have a connection. It didn't. Internet explorer 6 is defunct, as is MSN. Therefore I have a blind machine, which the company must have known about. I called the contact line. The gentleman who answered said he would send me a memory stick which would arrive mid week. It didn't. I waited for today's post and am now returning the machine. I suspect I am past the return date but I would expect a refund and postage as the company must have known the machine was not fit for purpose.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, listened to what i wanted. upgraded my choice to my needs, all at a great price.
so good i upgraded my wifes computer at the same time.
fast and secure delivery... these guys are the best.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Recommended

I bought a XP game machine to play my old pc games.
I had a small problem setting it up but that was very quickly resolved by the very helpful people at Val-U.
Excellent service and great value.

7 April 2025
Rated 5 out of 5 stars

If looking for particular features in a…

If looking for particular features in a reconditioned pc, in my case a windows 11 laptop with DVD drive and at least 2 USB ports, Val-U-Computers, are as far as I could see, simply the only suppliers out there who give a clear and detailed list of what they have that actually fit my criteria.
I phoned twice with questions, each time, the call was answered promptly by someone who clearly cared about my calls and was patient and polite, whilst informal and honest, not pretending to know the answers to questions he wasn’t sure about, but eager to seek the answer or point me in the right direction.
My laptop arrived as scheduled and exactly as described on the website.
Val-U-Computers are a breath of fresh air in these globally digitised times we live in. I got the impression that they are a small number of very nice and competent people who just want to do a good job and deliver a decent service to their customers. HIGHLY RECOMMENDED

27 March 2025

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