There were bumps and delays, but the team was brilliant, managed a next day delivery of my order with an equal alternative when it was not possible to order my original choice. Kurtis you a goat
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See what reviewers are saying
Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... See more
Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... See more
Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that... See more
Company details
Written by the company
Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.
Contact info
UNIT 16 AYLSHAM INDUSTRIAL ESTATE, NR11 6SS, Norwich, United Kingdom
- 01603 722768
- sales@valucomputers.co.uk
- valucomputers.co.uk
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Brilliant
Cannot fault your service,prices and customer service. My laptop was delivered in 3 working days. Very handy windows 10 disc included. Quick load. Excellent laptop. Absolutely saved my life Val - U - Computers. Can't recommend them enough. Thank you!!
Had to cancel my order later same day…
Had to cancel my order later same day and no problem got refund next day,
Excelllent customer service
Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence to its previous life. This is the second computer purchased from Val-U-Computers and the previous one is still working well after several years use. Thank You.
This the second Thinkcentre desktop ...
Yet to set this one up, but this the second Thinkcentre desktop purchased from Valucomputers, as the first has behaved flawlessly, with a decent i5 processor, 16Gb RAM, optical drive and 256Gb SSD. Wi-Fi and a speaker in the box, which looked new to me, completed a very good deal. Setup was rapid, even for old person, and delivery was quick and sure; it comes with an ingenious air-cushion protective wrap!
Microsoft Pro 7 Purchase
The process of buying was fine and the delivery was exactly as advertised and within the time texted to me at all. I am however slightly disappointed with the product itself, there is a bit of screen flicker I don't get on my other digital products
great service
great service, the things I bought came on time, one thing I would want the team to improve is updating the tracking.The whole time tracking was saying the things are being prepared for shipping.
on time delivery as expected
Val-U-Computers excel where help is needed. …
Val-U-Computers were very helpful after I purchased a laptop from them. I am computer illiterate and wanted advice and the problem was discussed with me by a member of their staff. Everything was explained fully and I am now a happier person for the knowledge I have been given. I guess I am not so computer illiterate now. And yes, the laptop I purchased is just what I needed.
Good selection of laptops and I found…
Good selection of laptops and I found exactly the machine I was looking for.
When the order was processed, delivery was within a few days.
Would have been nice to receive updates for tracking etc.
Lap top making a loud crackle noise as…
Lap top making a loud crackle noise as soon as I switched it on. I want a refund however looking at your terms and conditions I think this will a uphill battle.
I will never purchase anything from this company again.
If you had checked this before you sent it out to me you would have known it was not fit for purpose.

Reply from Val-U-Computers.couk
refurbished laptop
bought a refurbished laptop. bought on a saturday, 2-3 working days delivery, arrived on wednesday. plugged it in and was ready to go with a fully charged battery. had it over a week now and everything fine thus far.
the updates on the website regarding the order did not keep pace with the service but when i e-mailed i got a prompt reply and their response was borne out by events.
Excellent service from Local Company
I recently purchased a Dell Optiplex refurbished computer from Val-U. They are a local company to me and I wanted to support local business. After some initial phone calls I purchased via the website. The delivery of both the computer and monitor was quick. The computer is now up and running. The computer did not come wifi enabled (my mistake), but this was soon rectified when Val-U sent me a usb adaptor (no charge, thank you Kurtis). Great service from a local business, friendly and helpful on the phone. I will recommend them to friends and use them again when I need a new laptop
Very good refurbished laptop
Very good refurbished laptop, brought for an engineering application. Works well - thanks!
Product in very good condition as…
Product in very good condition as described. Fast delivery. very please, would recommend to others. Thank you!
Happy with Purchase
Looked and performed much better than I thought would. Great Job. Would use again and may purchase another one.
Flawless
Brill delivery of the items purchased. All safely wrapped. Great prices for refurbished items.
An outstanding experience
An outstanding experience - on the phone they were very available, well-informed and helpful, and the machine itself arrived promptly, and was very easy to set up.
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