There were bumps and delays, but the team was brilliant, managed a next day delivery of my order with an equal alternative when it was not possible to order my original choice. Kurtis you a goat
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Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... See more
Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... See more
Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that... See more
Company details
Written by the company
Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.
Contact info
UNIT 16 AYLSHAM INDUSTRIAL ESTATE, NR11 6SS, Norwich, United Kingdom
- 01603 722768
- sales@valucomputers.co.uk
- valucomputers.co.uk
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Beware of Val-U-Computers on Amazon
Brought a Laptop in Amazon from this Seller. It was bought under Amazon Renewal which guarantees buyers they are entitled to a replacement or refund within one year of purchase. I returned the item after a few months requesting a refund. This Seller refused saying it's been over 30 days. I pointed out that it's under Amazon Guarantee and he gave me a less than excellent product.
Kept refusing, so I had to put a Amazon claim in. If it wasn't for Amazon stepping in I am sure I would of lost out.
Amazing Service!!
We had a server outage today and tried loads of suppliers who all said they couldn't get drives until tomorrow. I knew James@Valucomputers from his previous role with another supplier and thought I'd give him a call as he was always excellent to work with and very knowledgable. Within 10 mins he called me back with two suppliers who could do same day delivery. We had 3 server hard drives delivered within a 2 hour window direct to our customer at the other end of the country. What an asset to your company and amazing service.
Ordered a Dell Latitude D630 with…
Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes.
The laptop came beautifully packed and in like new condition together with back up CD and driver discs, also a fully functional mains power supply with charger.
Zips through my old programmes. It would be a shame to try to run windows 10 on this older machine if XP does all you need. internet but nothing needing secutiy, word processing if wished etc.
Definitely a 5 star experience.
Computer
What I ordered was just what you described, it arrived quickly within the time given, I am very pleased with it.
I was looking for a reconditioned…
I was looking for a reconditioned laptop, and Val-U-computers had the one I bought at a good price. After saying delivery would be between 3 to 5 days, it arrived the next day. So, I was extremely impressed as you can imagine. Thank you for the very prompt delivery.
computer notebook swap
they understand I got notebook what i didn't like told them and they changed for tower no trouble would recommend and would use again thanks.
Just a little lack of communications…
Just a little lack of communications between order placed and computer picked-up by courier (courier Comms very good).
Great product, even better price...
Just a little bit surprised not power cord came with computer.
All in all, bought from them before and will do again.
Thank you for fast delivery of the…
Thank you for fast delivery of the Elitebook 8460p laptop. I struggled to get used to windows 10 as I have used and preferred windows 7 until now but realized I must move forward. The laptop works fine thank you however I did not get an installation disc or manual within the box? Thanks for a great service I am a returning customer.
Can’t fault this company.
Impressive customer service. Had an issue with the transformer but after a quick phone call a replacement was sent out immediately. Since then they have advised me on how to deal lost emails, turns out I need to change my computer illiterate husband rather than the laptop!
Can’t fault this company. Highly recommend.
Really good company to deal with
Really good company to deal with. I purchased a reconditioned desktop system which proved to be excellent quality. The delivery courier [DPD) was also very good with a good line of communication throughout resulting with my goods being delivered before the actual receipt time. A mention to Kurtis at VALU computers who's expertise was also very helpful. Will definitely use this company again.
Sell refurbished Laptop
Goods arrived on time and was as described.
Item was packaged well and was received in good condition
A trusted seller
Bought a laptop from Val-U-Computers.co.uk for the first time and can say it is a good value purchase. No issues with buying and receiving the item however, they should notify buyers when the item has been despatched. Will buy from this seller again. Very pleased with my purchase.
The computer arrived on time and in…
The computer arrived on time and in excellent condition
it was my second purchase and the services us still excellent
Fixed the problem we had with no fuss…
Fixed the problem we had with no fuss and to our total satisfaction
Great customer service
I've used Val-U-Computers several times in the past and always been very pleased. I have just purchased two (quite cheap) laptops, one of which wouldn't switch on. I contacted Val-U-Computers and they were very good. No quibble, just shipped me out another one which arrived the next day plus emailing me a prepaid label to return the faulty one.
Things inevitably do go wrong sometimes, and how a company deals with problems determines how good the company is. I have no qualms in giving five stars to Val-U-Computers following how they dealt with this.
Good laptop in fair condition
Good laptop in fair condition. 3 stars as communication about delivery was poor as i did not know when it was posted ,by who or when delivery was made.
Excellent Service and Quality Product
I am very pleased with the outstanding service provided by Val-u-computers. I ordered my laptop with next day delivery around 11 am on a weekday morning and it arrived, perfectly set up and ready to go, before 10am the following day.
The laptop is a refurbished Windows 7 Dell model and it arrived in exceptional condition with upgraded hard drive installed as per my order (it looks and runs just like a new laptop straight out the box and there wasn't a mark on it!). I prefer Windows 7 as an operating system as I play some older games and I'm more familiar with it generally than the more recent versions. I had some concerns about what the quality of a refurbished laptop would be like but with this company I needn't have worried.
All I can say once again is I am very impressed with the quality of the product and speed of service both excellent thank you Val-u-computers.
Recommend on price and delivery
Recommend on price and delivery, in addition and more importantly laptop as described if not better. Excellent packaging, securing laptop from any accidental mishandling during transportation. No hesitation purchasing from this company in the future.
A choice needs to be made on delivery company!
On the whole a good service and products but delivery could be a little quicker, this is offset by a very reasonable P&P charge on the bottom line.
My experience is that high value deliveries need to to be carried out by security minded logistics providers...I have no knowledge how long my parcel had been in a far from safe drop off location. May be this explains slow delivery too!
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