Excellent company to deal with helpful telephone staff Done a side glass with the strimmer send a photo over and got all the order size and code to order, live on a Scottish island was no problem w... See more
Company replied
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Purchased New Transit Custom Rubber Door liner pocket Inserts. They fit perfectly and are great quality. They will stop the pockets from getting scratched & damaged and they also stop any items from... See more
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Brought an awning rail very disappointed, cheap plastic ends which do not fit snuggly. Ends of rails not finished with metal burrs left. Glue supplied not fit for purpose. Whole thing overpriced was e... See more
Website was easy to navigate, easy to find to right product I was after, measurements were spot on to what they said and what I wanted. Nice product, easy install, as supplied with all bits. On order... See more
Company replied
Company details
Written by the company
Home - Van-X - Specialists in manufacturing parts and accessories for Volkswagen vans and other vans.
Contact info
Dewsbury Road 6, ST4 2TE, Stoke-on-Trent, United Kingdom
- info@van-x.co.uk
- van-x.co.uk
4.6
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Quality
Super fast delivery and for a "seconds" product, it was excellent quality
28 May 2024
Excellent communication
Excellent communication, the parcel was delivered rally quick and packaged well.
28 May 2024
Replacement lights
On receiving my new rear lights I discovered there was a small crack in the lens (couriers fault I think),
I contacted Van-x who immediately replaced the lights for me, they were helpful and kept me informed throughout.thankyou Van-X
31 May 2024
Unprompted review
An amazing customer experience and…
An amazing customer experience and first class products! Had some communication with them and they replied straight away and resolved the issue I had within hours
7 May 2024
Always spot on.
29 April 2024
Love the Van-x stuff
Love the Van-x stuff. The original curtains in my van are a few years old now and have worn the test of time really well, so they were my first choice for more of course. Fast delivery. Accurate kit contents and helpful instructions. I've never had to contact them for any issues but I'm more than confident they'd get any issues sorted without any aggro.
29 April 2024
Quick delivery
Quick delivery. Exactly what I ordered and packaged well. Great quality item too.
29 April 2024
Always good to deal with van-x good…
Always good to deal with van-x good quality parts and device👍
29 April 2024
T5.1 curtains
Ordered 4 curtains for my T5.1 and absolutely amazing curtains with very clear fitting instructions. Had a problem with 1 tie back and there customer services were excellent and replaced straight away. Will definitely be ordering from them again
29 April 2024
Helpful guidance, quick delivery
Helpful guidance when I phoned them. Wanted curtains for campervan and got exactly what I needed. Even phoned me to double check I really wanted a single and not a pair (which was correct).
24 April 2024
Great product and customer support
Great product and customer support ! Will order again from them.
7 May 2024
products are exactly what I needed
products are exactly what I needed, service was great as was support
3 May 2024
Quality products shipped promptly with…
Quality products shipped promptly with good communication
3 May 2024
Good product.
3 May 2024
The curtains look great and are very effective at keeping the light out.
The curtains were dispatched quickly. The carrier had a slight delay but they still arrived in good time. The curtain was a little fiddly to put up, but they look great now! They are very dark and slide shut so easily. Recommended, especially if there are 2 of you to fit the rails!
29 April 2024
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