Van X Reviews 3,057

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent company to deal with helpful telephone staff Done a side glass with the strimmer send a photo over and got all the order size and code to order, live on a Scottish island was no problem w... See more

Company replied

Rated 5 out of 5 stars

Purchased New Transit Custom Rubber Door liner pocket Inserts. They fit perfectly and are great quality. They will stop the pockets from getting scratched & damaged and they also stop any items from... See more

Company replied

Rated 2 out of 5 stars

Brought an awning rail very disappointed, cheap plastic ends which do not fit snuggly. Ends of rails not finished with metal burrs left. Glue supplied not fit for purpose. Whole thing overpriced was e... See more

Rated 5 out of 5 stars

Website was easy to navigate, easy to find to right product I was after, measurements were spot on to what they said and what I wanted. Nice product, easy install, as supplied with all bits. On order... See more

Company replied

Company details

  1. Auto Accessories Wholesaler
  2. Caravan Supply Shop

Written by the company

Home - Van-X - Specialists in manufacturing parts and accessories for Volkswagen vans and other vans.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

4 Stars when it could have been 5 stars

Product and communication excellent 5*. However the reason for my 4* rating was down to the delivery. Amazon have this part of the transaction perfect. Even though I gave my safe place as the point of delivery, and I paid extra for next day delivery, the parcel was not left. Like many, my wife and I work 6 days. If you are not going to allow deliveries to a safe place, and I also excepted FULL responsibility, this will, for me be an issue, something that was not mentioned before I made the purchase. I had to collect my parcel from the courier. The lights are FANTASTIC and very simple to fit. If you have a transit custom, treat yourself. THEY ARE BRILLIANT!

1 August 2024
Rated 5 out of 5 stars

Fantastic company

Competitively priced and a range of products that I have not been able to find elsewhere, I have already started recommending this business to friends. thank you for a fast convenient service

29 July 2024
Rated 5 out of 5 stars

Great up grade

Ordering was easy, price seemed a little high, but I did like the stretch fabric, it keeps the curtains very taught, not at all floppy I was a little disappointed that the track needed to be bent, unlike others that were pre shaped, but with a little practice they were bent and fitted exactly where I wanted them. So overall, very happy with Van X, the curtains and the service.

26 July 2024
Rated 5 out of 5 stars

Excellent product and customer service

I’ve previously bought curtains from van x. So impressed I went back for more. Staff are really helpful. Traced my old order and gave me all the details to make sure I got a matching one. Excellent product and customer service.

25 June 2024

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