VanceAI Technology Reviews 1,337

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the product and the overall user experience, finding the service to be excellent. Many found the tools to be awesome and helpful, especially for designers, and appreciated the ease of navigation and use. However, some customers were dissatisfied with the artificial intelligence features, noting that the photo enhancer sometimes made pictures worse or that batch processing didn't work. A few people also felt that the AI distorted faces or added weird artifacts, and that the landscape enhancement was weaker.

What people talk about most

Quality

Clients share positive opinions on quality, with many praising the tools for superb image rendering,... See more

Product

Customers had positive experiences with the product. Many reviewers found the tools amazing and helpful, with... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Service

Reviewers highlight positive aspects of service. Consumers find the service to be a good and sufficient... See more

Artificial intelligence

Users describe ambiguous interactions with artificial intelligence. While some reviewers praise the AI for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Able to process and check photo before downloading and using points. Image enhancer is very good as you have manual adjustment of de-noise and sharpness. Sometimes it is better to just slightly improv... See more

Rated 5 out of 5 stars

Wow, The best I have found so far. I recommend to all users. Its incredible for the right purpose. Its Safe, Clean interface and Simple navigations. Kudos.👌 But I wish if minimum is bonus is there... See more

Rated 5 out of 5 stars

Massive win, and for everybody that understands the W shortcut for W which is a short for win, YES! Some errors here and there, but for the convenience of an affordable online image enhance AI service... See more

Rated 5 out of 5 stars

Is the first AI where you don't need AI to understand how it works. Doesn't suck free credits . Let you try different settings before the download. Very happy!


Company details

  1. Internet Service Provider

Written by the company

Vanceai Technology offers a wide variety of AI-powered tools that allow you to automatically process images anytime, anywhere. We develop intuitive and powerful cloud-based & desktop solutions driven by advanced AI technology.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I didn't know what to expect as this…

I didn't know what to expect as this was my first time trying image augmentation, but I was pleasantly surprised. VanceAI was able to upsample and denoise some digital art and photographs extremely well. Very impressed with this AI solution.

10 January 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE! Deceitful "free trial"and software doesn't work

Deceitful "free trial". I selected free trial and "bought" a small package of credits for $4.95. They ended up charging me $59.40 for an annual subscription. I tried the app and it did not do what it advertises it can do - repair old photos. I contacted VanceAI through support on their website. They refused to give me a refund. So BEWARE! Their product does not work and they are not a responsive company.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Thank you VanceAI Technology

Thank you VanceAI Technology

For Amazing work 🤍

Add improve more Face Details and fixed Option for the face. Need this help me to improve my work 🤍

Best Regargs 🤍

11 December 2024
Unprompted review
Rated 3 out of 5 stars

This was my first try of AI for photo…

This was my first try of AI for photo restoration. This AI did some things fine on its own, but with prompts it goes overboard in the wrong way. Started with a old highschool photo that had lost the color. AI did a good job with skin and hair, but distorted the necklace and mottled the shading on the blouse. Then I told the AI the blouse was brown and the necklace was gold. It came back with a brown-washed restoration. Skin, hair, background all brown-washed, and still distorted the necklace. Next I tried an old BW photo. The AI added more noise and spots onto the man's sport coat and distorted the faces. Also didn't do anything to balance the BW for color, saturation or contrast.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Top Dog AI Upscaler

Top Dog AI Upscaler; definitely one of the best in the industry. You won't realize how blurry and lacking in details your photos were until you use their upscaler; I used 2X on Auto. But honestly even 4X was an incredible result. Doesn't just resize, but real upscale. Rocks, Grass, Snow, Water, Mountains, Trees, Clouds, Fog, Sand, Moss...anything you throw at it, it does great. So far I spoke strictly on photos, but that is all I have used the service for thus far. Not the cheapest service, but the quality is there and they mostly only charge on download which is always optional. Best value is either their monthly plan for 500 credits @ 25 USD or their lifetime plan 300/month credits @ 130 USD; a little tricky to find, you'll probably see the 200/month lifetime offer for same price. N.B. these are not cumulative credits unless you enroll in a monthly or yearly plan. Always make sure you have at least 5 credits so you can always preview whether it would be worth it or not. I believe they give 5 free credits per month which honestly should stack with subscription, but I don't believe it does. Credits are for online images services only. They are kind of missing an HDR image enhancer; their image enhance currently limited to upscale, deblur, sharpen, black and white to color. According to website pictures above 12000 pixels, you can't preview, but in practice it's about 5K. Doesn't matter how high you upscale, price is the same. Some pictures of about 5K inexplicably get big in size, up to 37MB as opposed to 1-3MB; not a big deal. Might I suggest 1/2 year deals @ 33% savings, and they ability to pause a month.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing Service and Lack of Accountability

I had a terrible experience with Vanceai's customer service. Despite following their refund policy to the letter, my refund request was met with delays, system errors, and unhelpful responses.

System Errors:

My refund request ticket disappeared from their system after submission. When I contacted them, I was told inconsistent information about my account and credits that did not even show up on their platform.
Poor Communication:

Their customer service repeatedly avoided addressing the actual issue and sent generic responses. Even after providing evidence that their system was flawed, they continued to insist there were credits in my account, which is untrue.
Unprofessional Handling:

For a reputable brand, one would expect better handling of refund requests. Instead, they blamed system limitations for their inability to display credits and refused to acknowledge their mistakes.
I have had enough of the back-and-forth and will be disputing the payment through my bank. This company needs to seriously reconsider how they treat their customers and take accountability for system issues that waste their clients' time and money.

I cannot recommend their service to anyone and will ensure others are aware of this experience through social media and other review platforms.

5 November 2024
Unprompted review

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