Vance Manufacturing Reviews 165

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

UPDATE- Well the package finally arrived and the part works great. The VP of Vance did contact me back and offer to help should the package be missing for ten days which I appreciated. Revising... See more

Company replied

Rated 5 out of 5 stars

I've had my 5" jackplate installed for about 4 years now. Works great, haven't had any issues. 16' jonboat, 20 hp mercury prop. Couldn't remember the hp rating of my jackplate. Want to upgrade to a... See more

Rated 5 out of 5 stars

Super fast shipping. Great communication. Build quality is even better than expected, going to work perfectly on my 15’6” Gheenoe Classic. I spent a lot of time deciding on a jack plate and even live... See more

Rated 5 out of 5 stars

Very happy with the jack plate. I was looking for a very minimal setback but need the adjustability for my jet outboard. I can raise it up when I am running a very shallow rocky bottom river or lower... See more

Company details

  1. Marine Supply Shop

Written by the company

Why choose Vance Manufacturing? Family owned and operated for over 40 years, Vance Manufacturing quality is unsurpassed and makes all Vance products proudly in the USA! We truly value your business and our customer service is standing by if any questions or problems arise.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service

I have not install the product yet. Website was easy to use and the product shipped and got to me very quick. I was surprised

12 October 2022
Rated 4 out of 5 stars

Well built product, zero instructions

Would of given 5 stars but there was zero install instructions with my jack plate. Got it installed after a couple of hours and disassembly of the jack plate, great quality product!

10 October 2022
Vance Manufacturing logo

Reply from Vance Manufacturing

Hi Croft! We apologize your product's instructions we're not in your box. We can send you a copy via email if you'd like or they are listed on our website to view/download if you'd like.

Rated 5 out of 5 stars

It’s a must have!

It’s a must have for any duck boat! Idle through the low water spots, adjust your motor to the exact sweet spot. Only regret is I wish I got one sooner.

17 September 2022
Rated 5 out of 5 stars

Haven't mounted it yet

Haven't mounted it yet, so the jury is still out, but the shipping was unbelievably fast and the website was very helpful in choosing a product for my application

25 August 2022
Rated 5 out of 5 stars

great customer service

during checkout there was a mistake on the address and Mr Vance himself reached out to me to sort it out

23 August 2022
Vance Manufacturing logo

Reply from Vance Manufacturing

Gary, thank you for your review!

-Vance Manufacturing

Rated 1 out of 5 stars

Jackplate was bent in spots and…

Jackplate was bent in spots and scratched in several places on the paint, not at all what I would expect for the price and being an American made product.

23 August 2022
Vance Manufacturing logo

Reply from Vance Manufacturing

Hi Jesse, it sounds like your order was damaged in shipping. We would like to help you remedy this issue, Contact our team to help you further with this at support@vancemfg.com.

Rated 5 out of 5 stars

Ordered product that I needed

Ordered product that I needed only issue I found was I could not solely order the kick plate It forced me to order the kick plate plus an add on silicone that was 16$ more that I did not need. Other then that fast shipping product is great prices have rose so thats why it cost more now than a year ago. Maybe to make it a little more special throw in a T-shirt! Thanks

27 April 2022
Vance Manufacturing logo

Reply from Vance Manufacturing

Jeremy, thank you for your feedback! We have corrected the issue that forced you to purchase the silicone as this should not happen to any future orders.

-Vance Manufacturing

Rated 5 out of 5 stars

Awesome product

Awesome product, 2nd jack plate I’ve purchased from Vance. Only complaint is I had to to take the jackplate apart to mount. If there was a template for mounting that would be awesome.

20 April 2022
Vance Manufacturing logo

Reply from Vance Manufacturing

Ethan, Thank you for your review! We will take this into consideration for our engineering team.

-Vance Manufacturing

Rated 5 out of 5 stars

The Vance mini jack plate worked…

The Vance mini jack plate worked perfectly to raise my long shaft motor on a short transom long boat. I have already recommended the Vance mini jack plate to two people and will turn to Vance first if I ever need another jack plate.

19 April 2022
Vance Manufacturing logo

Reply from Vance Manufacturing

James, Thanks for leaving your review! We are glad your issue was solved and we earned your repeat business in the future.

-Vance Manufacturing

Show reviews in all languages. (165 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look