vanessaflair.com Reviews 433

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

This is my third order from Vanessa Flair Jewelry, and I couldn’t be happier! I now own 9 pieces, and every single one is absolutely beautiful. The quality is outstanding—I've been wearing some of the... See more

Rated 5 out of 5 stars

Love the jewelry; Always light weight, excellent quality, and fast shipping! Very much worth the price!

Rated 4 out of 5 stars

Hello! David from Cld.T Studios Maybe size options for the jewelry. My neck and wrist are bigger than most, does that mean that I can’t wear your good quality jewelry? And Pac... See more

Rated 1 out of 5 stars

Never received package. Opened a ticket and never heard back from them even after following up. First emailed you on Jan 16 and just now got a response on Feb 11 because of the bad review. Just to... See more

Company replied

Company details

  1. Jewellery shop

Written by the company

Vanessa Flair has been since 2019 one of the most preferred jewelry stores allover the world.


Contact info

3.9

Great

TrustScore 4 out of 5

433 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Classic and Stylish

Classic and Stylish
Bought a Timothy ring recently , the quality is amazing and so was the customer care. Highly recommended especial if you want your product delivered fast .

2 July 2022
Unprompted review
Rated 3 out of 5 stars

Communication could be better

Communication could be better. Also, I wrote a few times asking if I had to pay shipping every single time and no response. I feel like if you want to keep people as ambassadors then we shouldn’t have to pay for anything. I did enjoy taking pictures with your jewelry the first time so thank you.

1 July 2022
Rated 1 out of 5 stars

I never received my package

I never received my package. I was invited to become an ambassador, and I paid $30 for shipping last April. It’s been almost 3 months and I haven’t received my package.
I contacted their support several times and they are of no use.
The tracking number they sent me shows the package is still in China!
I’m very disappointed.

1 July 2022
Rated 1 out of 5 stars

Criminals

Criminals! Vanessa Flair sent me a different ring than I ordered, a cheap looking one, not even depicted on their webpage. I returned it, they received it, but never refunded my $64. So now I have no ring, and Vanessa Flair has simply stolen my money, and stopped all communication. Vanessa Flair is fake, located in Zhejiang in China, and should be reported to the police.

1 July 2022
Unprompted review
Rated 3 out of 5 stars

It’s a TRICKY company

Necklaces don’t have length measurements when ordering. So when I received it, it was super short and not the look I was hoping to get. Also, the fact that I “won” a gift card yet the gift card doesn’t work on shipping and then I can’t use the whole amount won because there’s a 3 piece limit, not fair. Then icing on the cake. When placing an order it showed a $0 shipping charge but when I entered a discount code, boom, shipping is now $30. I called customer service to inquire and they said if your in a certain area shipping is $0 (which is why it showed $0) but because I was getting a discount I need to pay an out of country shipping fee. CRAZY! This is not how you attract a fan base when gift cards in USA can be used like a credit card. Shipping fees are generally part of the “fee” that can be paid with a gift card. It’s just a shady way to make more $ off customers! You can easily get similar fashion jewelry half the price at local stores rather than all of the hassle.

1 July 2022

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