Vanhouse Ltd Reviews 

115
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A really smooth buying experience from Vanhouse. Craig was brilliant, there was no pressure and he let us look at the car at our own pace and take for a test drive. He was thorough going through all... See more

Rated 5 out of 5 stars

I first enquired about a van whilst at work overseas. Craig gave good representative description with the Van exceeding my expectations on pick up day. Reserving was simple, as was paying balance, no... See more

Company replied

Rated 5 out of 5 stars

Outstanding service, support, and guidance from the first phone call to delivery of our Vanhouse VHR Custom Transit. And WOW! what a motor. The workmanship is second to none, a true head-turner. This... See more

Company replied

Rated 5 out of 5 stars

Absolute pleasure to deal with Craig and Adam. From answering my first phonecall enquiry to finally visiting Vanhouse and purchasing a Citroen Relay van they were both polite, easy to deal with and n... See more

Company replied

Company details

  1. Motor vehicle dealer

Written by the company

We strive to break away from the “it’s just a van” mindset. Our aim is to provide our customers with the best hand-selected new and used commercial vehicles. We endeavour to provide as many images and include as much information as possible for all our stock on our website, but please feel free to contact us if you require further information. We can also offer FREE UK mainland delivery on all of our vehicles with the option of a walk around video and a money-back guarantee for peace of mind. Please ask for details. Being a registered HPI dealer, all our stock is checked for outstanding finance and accident damage. We believe in a friendly no-hassle approach to vehicle sales, so why not pop in for a chat and a coffee and have a look around our vans. We are located 2 minutes drive from J22 M5, 2 minutes walk from Highbridge & Burnham train station and 30 minutes drive from Bristol Airport. We are passionate about what we do and hope that shows in your buying experience. We look forward to seeing you soon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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4.9

All reviews

(115)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. First time visiting the dealership and was really happy with everything.

15 November 2021
Vanhouse Ltd logo

Reply from Vanhouse Ltd

Thanks Jacob for taking the time to leave a review and thank you for your business

Rated 5 out of 5 stars

Excellent service

Craig went above and beyond the call of duty. Our needs were attended to without fuss, and carried out well beyond expectation.

25 October 2021
Unprompted review
Rated 5 out of 5 stars

Buying a van is hard enough but buying…

Buying a van is hard enough but buying one 188 mile away is very Daunting..
Not seeing the van properly and
having to pay up front before u see it , is a matter of trust .
But Craig was brilliant from start to finish , The van was in Excellent condition just as he’d said ,
Very Happy with my van
Excellent service would recommend
Chris.... Leeds

25 March 2021
Unprompted review
Rated 5 out of 5 stars

Bought a dream Defender from Craig.

Bought a dream Defender from Craig.
Handled Covid restrictions perfectly, supplied all the info I asked for and followed up promptly on questions/queries
Couldn't ask for more

4 March 2021
Unprompted review
Vanhouse Ltd logo

Reply from Vanhouse Ltd

Thank you for your custom Neil, it was a pleasure to deal with you. Enjoy your defender it is a beauty!
Craig.

Rated 5 out of 5 stars

Vanhouse highly recommended

Very glad to have found a seller supplying quality used vans in Vanhouse. Bought a 08 Peugeot Expert and it would be hard to find one in better condition for its age- very tidy inside and out and good mileage for 08. Very well presented and it was apparent that Craig takes pride in the vans he sells. Vanhouse put an MOT on the van and even did some extra thing that needed doing even though it wasn’t necessary to do them for the MOT as I think customer satisfaction is important to Craig. Had a minor problem with a defective clip on a cv boot after the warranty period and although Craig had no obligation to resolve it (due to the van being just outside the warranty period) he kindly said to pop it in It was looked at straight away and the problem was resolved there and then, so I can’t fault the after sales service either. I would definitely recommend Vanhouse and would use them again, although I am so pleased with the van that it may not be for a while! Visited a few places before Vanhouse, but Vanhouse were miles better.

Shaun C

Somerset

21 October 2020
Unprompted review
Rated 5 out of 5 stars

Vanhouse are a superb company to deal…

Vanhouse are a superb company to deal with. They don’t push you into a decision and are clear and informative about the vans you’re interested n. We wouldn’t hesitate to buy from Vanhouse again or recommend them to friends and family.

10 August 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - efficiently dealt with enquiry and even had the vehicle delivered to us (8 hour round journey)
Cant recommend highly enough

4 August 2020
Unprompted review
Rated 5 out of 5 stars

Purchased a few from Vanhouse now

Purchased a few from Vanhouse now, A1 Service and always completely as described. Had one minor issue that was sorted with no problems whatsoever. Very highly recommended.

24 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

We recently purchased a van from here and must say the way in which things were dealt with was excellent. We were able to view and test drive the van quickly and then arrange collection for a few weeks later with no issues. The service was great and we couldn't fault it. Would recommend to anyone looking to purchase a van.

16 June 2020
Unprompted review
Rated 5 out of 5 stars

All round brilliant service

All round brilliant service, safe viewing & test drive. Good communication & part exchange price, even sorted a small issue that happened a few days later. Used this company twice no issues & would recommend.

30 May 2020
Unprompted review

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