Vantage Motor Group Reviews 

1,918
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and knowledgeable staff members who provide exceptional support and guide them patiently through every step. Buyers note that test drives and vehicle handovers are handled professionally, ensuring a completely stress-free and pleasant transaction from start to finish. Some people were dissatisfied with unexpected vehicle problems and poor communication regarding car availability. Reviewers mentioned experiencing mechanical faults shortly after purchase and expressed disappointment over the lack of follow-up from customer service teams. A few shoppers also encountered difficulties with vehicle conditions and administrative delays during their dealership visits.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and completely non-pushy during the entire buying... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are exceptionally helpful,... See more

Product

Users describe positive interactions with product, noting that their vehicles are well presented, pristine,... See more

User experience

Clients share positive opinions on user experience, highlighting a stress-free and seamless buying process... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional care and helpful staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very relaxing environment at Vantage Toyota, Scarborough. The Salesman Joe very easy going took us on a test drive having explained all the new features and gadgets in the vehicle. We enjoyed ours... See more

Company replied

Rated 5 out of 5 stars

My experience at Vantage Toyota York was memorable because the sales staff are patient and listen to what you want. They aren't pushy and are willing to answer questions at any time. The service team... See more

Company replied

Rated 5 out of 5 stars

We had a great experience at Vantage Toyota in York after it was recommend to us. We test drove a couple of Toyota CHRs but not in the colour we wanted. Steve was really helpful, professional and frie... See more

Company replied

Rated 5 out of 5 stars

We were dealt with by Ben Kaye and he had everything covered. He was very knowledgeable, understanding and personable. He explained everything clearly and went to some trouble to get the sat nav in th... See more

Company replied


Company details

  1. Car dealer
  2. Used car dealer

Written by the company

Visit Vantage Motor Group in Lancashire & Yorkshire an established dealership and servicing specialist. We have a wide range of fantastic offers available, reserve your car online for £99 today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,918)

350 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchased a Ford Ranger

My name is Nathan Tonna
Well I had the best experience today salesman and management went far and beyond to make my purchase go as smoothly as possible. Will 100% be going back to buy my next vehicle.
10 out of 10 on everything

10 June 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Nathan. Thanks for your brilliant feedback. Thanks for choosing Vantage Motor Group; we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

The company appears well organised

The company appears well organised and deals well with sales and service.

10 June 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi James. Thanks for your brilliant feedback. Thanks for choosing Vantage Motor Group.

Rated 5 out of 5 stars

Great Service

From the 1st enquiry over the phone to walking out with my new cars keys. Adam did a 1st class job. No pressure and took care of everything - A credit to the dealership.

4 June 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Mark. Thanks for taking the time to leave us a brilliant review. Thanks for choosing Vantage Motor Group.

Rated 5 out of 5 stars

Vantage Toyota Preston were great…

Vantage Toyota Preston were great because the cars are displayed well , staff are friendly in a no pressure way especially George and Richard.
They listened what i was using the car for and from there knowledge showed me cars that would best suit my needs.
George and Richard were patient with myself and explained everything clear and if I needed it explaining again was happy to do so .
I was very impressed with the hand over and how George made it feel special.
I didnt expect that because they have other customers spending alot more money than I did.
That didnt matter to George. Put my little Argo X in the showroom with a lovely sign on it .
George went through setting up the radio , phone and toyota app with myself .
I find changing cars quiet difficult but George made is as stress free as possible .
I will definitely recommend the dealership and I will ask the to look out for George or Richard .
My husband also loved the tea , coffee and biscuits available.

3 June 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

We're so happy to hear that our team and our Toyota Preston dealership impressed you. Thanks for taking the time to leave us a brilliant review. Thanks for choosing Vantage Motor Group.

Rated 5 out of 5 stars

Totally seamless process of buying a car

The whole process from start to finish was seamless thanks to Mark. He answered any questions and worries I may have had without any hesitation and with care and genuine interest.

6 June 2026
Unprompted review
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Reply from Vantage Motor Group

Hi Zoe. Thanks for taking the time to leave us a brilliant review. Thanks for choosing Vantage Motor Group.

Rated 5 out of 5 stars

The whole buying experience from start…

The whole buying experience from start to finish was outstanding, stress free . Can't thank Imram enough for all his help in the process. The buying process was relaxed and informal . Can't recommend this dealership enough. The Staff were very helpful and friendly and honest.

1 June 2026
Unprompted review
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Reply from Vantage Motor Group

Hi Stella. Thanks for taking the time to leave us a brilliant review. We're thrilled to hear that you had a relaxed, stress-free experience with Imran and our team. Thanks for choosing Vantage Motor Group.

Rated 5 out of 5 stars

Very impressed with Toyota

Very knowledgeable sales man and an excellent showroom.

29 May 2026
Unprompted review
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Reply from Vantage Motor Group

Hi Elizabeth. Thanks for taking the time to leave us a brilliant review. Thanks for choosing Vantage Motor Group.

Rated 5 out of 5 stars

Both Staff and Service were of the…

Both Staff and Service were of the highest level. Tom in particular was amazingly helpful and professional. Could not recommend more highly.

29 May 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Mark,

Thank you for your fantastic review! We're delighted to hear that both our staff and service met your expectations.

Tom will be pleased to receive your kind comments, and we'll be sure to pass them on. Your recommendation means a great deal to us.

Kind regards,

Vantage Motor Group

Rated 5 out of 5 stars

Vantage Toyota Leeds were great because…

Vantage Toyota Leeds were great because I felt like I was their only customer. As soon as inwalked in I was greeted and offered a drink.

Stuart sat me down and showed me some cars when I explained what I wanted and what budget I had. We found one to suit me and it was smooth sailing from there. Lovely experience.

15 May 2026
Unprompted review
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Reply from Vantage Motor Group

Hi Robert,

Thank you for your wonderful review! We're delighted to hear you had such a positive experience at Vantage Toyota Leeds.

It's great to know that Stuart took the time to understand your needs and budget, helping you find the right car with ease. We'll be sure to pass on your kind feedback to him and the team.

Thank you for choosing Vantage Toyota Leeds, and we hope you enjoy your new car!

Kind regards,

Vantage Motor Group

Rated 5 out of 5 stars

Mark the salesman explained everything…

Mark the salesman explained everything about the car and all the other services offered and even picked me up from my hotel on the day of handover.

22 May 2026
Unprompted review
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Reply from Vantage Motor Group

Hi Mark. Thanks for your brilliant feedback for Mark and our team. Thanks for choosing Vantage Motor Group.

Rated 5 out of 5 stars

Did exactly what it said in the…Good to know

Did exactly what it said in the brochure.

19 May 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Jeffrey,

Thank you for your feedback, we’re delighted to hear everything met your expectations and reflected what was promised in the brochure. It’s always great to know our customers feel confident and well-informed.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Service with a Smile!

Luke and the team at Skoda Morecambe were fantastic, went as smoothly as can be, and their knowledge and expertise really shone. Would definitely recommend them to friends and family!

23 May 2026
Unprompted review
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Reply from Vantage Motor Group

Hi William,

Thank you for your fantastic feedback! We’re thrilled to hear that Luke and the team at Škoda Morecambe provided such a smooth and positive experience. Their knowledge and dedication to great customer service really do make a difference, and it’s wonderful to know that shone through.

We truly appreciate your recommendation and hope to welcome you and your friends and family again in the future!

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Great service and great cars

I'd definitely recommend Vantage Toyota York to friends and family because I've always had a good experience there. I never felt like the sales staff are pushy, always pleasant and seem to be genuinely trying to get the best deal for me. Ed from the sales team looked after me last time and did a fantastic job.

15 May 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Adam,

Thank you for your kind feedback! We’re delighted to hear that you’ve consistently had such positive experiences with Vantage Toyota York. It’s especially great to know that you found the team approachable and focused on finding the right deal for you.

We’ll be sure to pass on your lovely comments to Ed, who will be thrilled to hear he made such a strong impression. Your recommendation means a great deal to us!

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Vantage Toyota Scarborough were great…

Vantage Toyota Scarborough were great because the salesperson (Marc) was very good and patient. The whole experience at the dealers was outstanding from first to last.

15 May 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Steve,

Thank you for your wonderful feedback! We’re delighted to hear that Marc and the team at Vantage Toyota Scarborough provided such an outstanding experience from start to finish. Delivering patient, attentive service is something we pride ourselves on, so it’s great to know this came through.

We really appreciate you taking the time to share your experience.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

They couldn't have been better

They couldn't have been better. Friendly, helpful, efficient and really accommodating. Mark Kay was so easy to engage with and made the whole process a pleasure.

9 May 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi there,

Thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with us. It’s great to know that our team made you feel welcome and well looked after, and we’ll be sure to pass on your lovely feedback to Mark Kay—he’ll be thrilled to hear it.

We truly appreciate you taking the time to share your experience, and we hope to support you again in the future.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Good experience.salesman with a sense of humour

Pleasant show room comfortable and clean good reception friendly good coffee all round good experience

15 May 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Bryan,

Thank you for your kind feedback. We’re delighted to hear you had such a positive experience with us. It’s great to know our team made you feel welcome and that you enjoyed the atmosphere in our showroom, along with the coffee!

We’ll be sure to pass your comments on to the team. We really appreciate you taking the time to share your experience and look forward to welcoming you again in the future.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Warm and welcoming reception

Warm and welcomong at reception, appoitments booked to suite customer needs. Good range of stock staff contacted me to notify me that a promotional event was coming to.

15 May 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Carol,

Thank you for your lovely feedback. We’re so pleased to hear that you found our reception warm and welcoming, and that our team were able to accommodate appointment times to suit your needs.

It’s also great to know you were kept informed about upcoming promotional events and that you appreciated our range of stock. We’ll be sure to share your kind comments with the team.

We really appreciate you taking the time to leave your review and hope to see you again soon.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

When I took delivery of the car Nigel…

When I took delivery of the car Nigel explained fully the operation of vehicle. By the time I drove car home I had forgotten must of what Nigel had told me I contacted Nigel and he talked me through locking the car. To me this excellent service and I now realise how Toyota get the reputation for excellent service.

18 May 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Eileen,

Thank you for your wonderful feedback. We’re delighted to hear that Nigel took the time to fully explain the vehicle when you collected it.

It’s also great to know that when you needed a reminder, Nigel was on hand to talk you through everything again, providing the level of support we always strive to deliver. Your comments about the service you received truly mean a lot to the team.

We really appreciate you sharing your experience and hope you continue to enjoy your new car.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Very helpful efficient service

20 May 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Janice,

Thank you for your kind feedback. We’re delighted to hear that you found our service helpful and efficient, as this is exactly what we strive to deliver for every customer.

We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Ed the sales guy was so professional…

Ed the sales guy was so professional but made you feel at ease and very relaxed! he explained everything to us without any slimy pushy sales jargon, and he really wanted to help us not just wanting to take our money! Thanks Ed!

16 May 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Lisa,

Thank you for your fantastic feedback. We’re thrilled to hear that Ed provided such a professional yet relaxed and enjoyable experience for you.

It’s especially great to know you felt comfortable and well-informed without any pressure, this is exactly the approach we pride ourselves on. We’ll be sure to pass along your kind words to Ed.

We really appreciate you taking the time to share your experience and hope to welcome you again in the future.

Kind regards,
Vantage Motor Group

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