Took van back for the second time now was promised passenger door was realigned now worse than it it was before disscused poor paint work carried out still some bits wasnt put right as disscussed wit... See more
Company replied
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See what reviewers are saying
From the beginning to the end, Anan and the rest of his team, including Zsolt and Darren were excellent. The finance team at Oodle that sorted the finances out were top class! The communication and th... See more
Company replied
Recently purchased some new vans and have to say from start to finish this was an incredibly pleasant experience with the staff not being pushy plus HUGE stocks of many different vans that was perfect... See more
Company replied
Super impressed by Vanwise. Easy process to buy from start to finish, very knowledgeable staff, van was a great price, super friendly guys and they actually went over and above to collect us from the... See more
Company replied
Company details
Written by the company
We want to make it easier than ever to seek out the vehicle you want - you can search for, find, buy, and even finance your next used vehicle online. Our website features our current vehicle selection of panel vans, minibusses, pick-ups, and tipper vans - all available at a great price. We make sure of this by getting the best deal when we buy a van, and pass the saving on to you. Every used vehicle undergoes a 128-point mechanical inspection by an independent AA technician before making it to our showroom floor. What's more - they come with a three month AA warranty, with the option to extend this for further three years.
Contact info
Vanwise, London Road, CM179AN, Harlow, United Kingdom
- 01279216261
- contact@vanwise.com
- vanwisegroup.com
4.5
Excellent
253 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hello !!
Hello !!!
Kelly & Irfan was UNBELIEVABLE !!!
Best in the game ! Service was incredible,
Gaff was impeccable!
Would highly recommend !
As the terminator once said “I’ll be back”
21 October 2022
Unprompted review
Reply from Vanwise
Hello James Ryan,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We are looking forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise
smooth process
Picked up my new van witch by boss had brought me , Was met by kelly who was expecting me .She was very polite and showed me round the van before completing the paper work .would highly recommend.
14 October 2022
Unprompted review
Reply from Vanwise
Hello David,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We are looking forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise
Great Service all round!!
15 October 2022
Unprompted review
Reply from Vanwise
Hello Paul Bell,
Thank you for taking the time to share your experience. Happy driving and stay safe!
Best Wishes,
Vanwise
Turned up to vanwise in Harlow
Turned up to vanwise in Harlow. Greeted with a smile and treated like they wanted my business. Picked a van, bought it and returned a few days later to collect. Service was efficient, simple and smooth. Darren was excellent with the purchase and Kelly a dream at handover. Will return when we need another vehicle. Stock and prices spot on
14 October 2022
Unprompted review
Reply from Vanwise
Hello David Harris,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We are looking forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise
Top service
Top service!got my van within 48 hours ! Kelly was very helpful and knowledgeable.the whole process was painless . Highly recommend 👍
14 October 2022
Unprompted review
Reply from Vanwise
Hello Robert Gould,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We are looking forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise
Great Company good prices lots of…
Great Company good prices lots of stock, Irfan delt with me first via telephone as he is in call center, then when visited showroom in Harlow Friendly receptionist, I was then delt with by a lady called Kelly who was very nice & professional handover went very smooth & was a quick turnaround as needed van very quickly due to old van breaking down highly recommend :-)
13 October 2022
Unprompted review
Reply from Vanwise
Hello,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We are looking forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise
Lovely experience
Lovely experience . Friendly receptionist , irfan sorted my my finance and Kelly was amazing on handover . Very quick turn around highly recommend :) !
12 October 2022
Unprompted review
Reply from Vanwise
Hello Abel Nuggy,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We are looking forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise
The service at vanwise
The customer service at vanwise was exceptional,
San was really professional and made the whole experience very smooth as did the whole team, well done Vanwise! 👍🏾
24 September 2022
Unprompted review
Reply from Vanwise
Hello Mr. Symphorien,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We are looking forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise
Purchased a new 2022 plate Double Cab…
Purchased a new 2022 plate Double Cab Ford Transit Custom van from Vanwise Harlow yesterday in part exchange with my older van, after being let down by another dealership.
Salesmen Taj and Finance Man Irfan were really helpful, a pleasure to deal with and so far, we are very happy with the van, after one day purchase.
Would return to them again for future purchases.
5 September 2022
Unprompted review
Reply from Vanwise
Hello Gina,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We are looking forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise Group
AVOID DEALING WITH THIS COMPANY!!!
AVOID!!! DO NOT DEAL WITH THIS COMPANY!!!! They are proper scammers and liars. 6 months ago I got a van on a finance with them and my only condition was the finance to be arranged under my business name ONLY. The salesperson dealing with the purchase reassured me that I won't be mentioned as a Guarantor on the finance agreement. A couple of months later speaking to the Finance company I found out that actually he did put me as a Guarantor despite what he told me.
BE AWARE OF THIS UNPROFESSIONAL AND DODGY COMPANY!!!!
13 July 2022
Unprompted review
Reply from Vanwise
Hello Mr. Lalov,
Thank you for taking the time to share your experience and we apologise for any inconvenience caused.
Your case is under review with our management team. If there is anything we can do for you please do not hesitate to email us at contact@vanwise.com
Best Wishes,
Vanwise Team
Useless
Sent 3 emails and left 2 voicemails for someone to call/email me back but after a fortnight of nothing and having finance in place for straight forward deal have gone elsewhere.
All I wanted was a test drive and a decent deal but obviously expecting too much in the way of old fashioned customer service.
5 July 2022
Unprompted review
Reply from Vanwise
Hello Kevin Croxon,
Thank you for taking the time to share your experience.
We have reviewed our records and can confirm our team attempted to contact you back on a few occasions by phone and email, unfortunately we could not establish further contact at the time. We apologise for any dissapointment and/or frustration caused.
Please do not hesitate to contact us at contact@vanwise.com if there is anything we could do for you.
Best Wishes,
Vanwise
Irfan and Taj recently helped us with…
Irfan and Taj recently helped us with all the information we needed to buy a van. They were very helpful and went above and beyond. I would definitely recommend this company and Irfan and Taj!!
Thank you guys, you made this experience super quick and easy!
Thanks
Charlie
22 June 2022
Unprompted review
Reply from Vanwise
Hello Charlie,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We are looking forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise Group
Great Customer Service
Irfan and Taj went above and beyond with their service at Vanwise Group, their customer service was fantastic. I would highly recommend.
9 June 2022
Unprompted review
Reply from Vanwise
Hello Theresa Osborn,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We are looking forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise Group
Dealing with Taj was amazing friendly…
Dealing with Taj was amazing friendly helpful and we brought the van that we was after thank you Taj will be back
28 February 2022
Unprompted review
Reply from Vanwise
Hello Nicola Hall,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We look forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise Group
Bought a ford connect van from paul and…
Bought a ford connect van from paul and dimitri 3 weeks ago. Great van, and great customer service.
28 February 2022
Unprompted review
Reply from Vanwise
Hello Peter,
Thank you for taking the time to share your experience. We are delighted to read your kind words.
Happy driving and stay safe!
Best Wishes,
Vanwise Group
the boss got some new maxus vans and…
the boss got some new maxus vans and the service from Dimitri and Paul was brilliant. Definitely recommend
27 February 2022
Unprompted review
Reply from Vanwise
Hello Fleur Howe,
Thank you for taking the time to share your experience. We are delighted to read your kind words.
Enjoy your new Maxus van and stay safe!
Best Wishes,
Vanwise Group
great service very helpful especially…
great service very helpful especially taj. great when they send you a video look around the van and very quick on paperwork no need to be sitting around for hours.
would highly recomend.
tony.
14 February 2022
Unprompted review
Reply from Vanwise
Hello Tony,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We look forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise Group
Great to deal with good prices
Well where do I start Sam took my call dealt with my enquiry immediately, passed my details to Irfan sales manager I was called quickly sent photos of my part exchange, it was valued close to the figure I had in mind and we struck a deal, I arrived there at 8.30 am was welcomed with a cup of coffee after 240 mile trip, I was met by Taj who dealt with my paperwork and part ex they arranged removal of my private plate for me sorted the tax for my new van and my drive away insurance, I was back on my way at 10am, I can honestly say I was really pleased with the service provided by all members of staff at van wise and would not hesitate to recommend then to anyone needing a new van, service second to none all querys answered without hesitation, absolute pleasure to deal with, well done guys keep up the good work and I'm sure you will be seeing me again many thanks
M Robinson
15 January 2022
Unprompted review
Reply from Vanwise
Hello M Robinson,
Thank you for taking the time to share your experience. We are delighted to read your kind words and we will make sure to pass them on to the team.
We look forward to your next visit. Happy driving and stay safe!
Best Wishes,
Vanwise Group
Good experience
Was so helpful and Van was a good price and was a good experience all round
16 December 2021
Unprompted review
Reply from Vanwise
Hello,
Thank you for taking the time to share your experience. Happy driving and stay safe!
Best Wishes,
Vanwise Group
Great Vans, Very easy to deal with
Very easy to deal with. Great service and good van. Much better than a main dealer we also used at the same time.
15 December 2021
Unprompted review
Reply from Vanwise
Hello Oliver Gilcreest,
Thank you for taking the time to share your experience. We are delighted to read your kind words.
Happy driving and stay safe!
Best Wishes,
Vanwise Group
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