The support is fantastic, there is just know way to argue about that. I have a Vespera Pro and when I first received it I had loads of questions. All were very friendly and I got real answers to my qu... See more
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Vaonis stands by its commitment to customer care and satisfaction. Agnis Dailly customer support manager has been extremely supportive and responsive to my concerns. I purchased the Vaonis Pro 2 seve... See more
I ordered Vespera Pro back when it was first released in 2023 with an announced ship date of May 2024. Because of a production problem of solar filters, my Vespera Pro was held up until the end of Jun... See more
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I have doing astrophotography for many years. I have faced the usual problems of polar alignment, scope guiding, without taking in to account the big refractors, very high quality, but very heavy. Wi... See more
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Company details
Written by the company
Based on the central idea of making astronomy accessible for everyone, we created a new generation of telescopes fully automated that combine optics, electronics, and mechanics of high precision. We allow our users to photograph with ease the wonders of the universe such as galaxies, nebulae, and stars. Share your discoveries thanks to our app with your beloved ones or fellow stargazers around the world.
Contact info
225 rue Didier Daurat, 34170, Castelnau le Lez, France
- +33467020225
- info@vaonis.com
- vaonis.com
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Awful customer service
Ordered a hestia. Never arrived. No replies to my numerous emails. Shocking customer service. Had to charge back on my credit card to get a refund. Below they make excuses about delivery problems and yet they sell them in the shops.

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Vespera Passengers. GREAT!!!
I had the Vespera Passenger (limited version) since December and its just wow. The design is very VERY cool! The tracking and everything is perfect. I am very satisfied with the Vespera. But I have to say the accessories are bit over priced. Still very great company! When I needed help they responded really fast and that's great! Its also my first ever Telescope and its easy to set it up. Only 5 minutes and boom, I have an image of the Andromeda galaxy! Great to show to your friends when your having BBQ with them outside.The quality of the photos is just mind blowing. I was capturing the Ring nebula using covalENS mode and in 15 minutes I had clear, colorful image. The app Singularity is so easy to operate bc it shows you recommended galaxies/ nebulae/clusters/planets. Its is worth the money!

Reply from Vaonis
Hestia Early Backer Ignored non Delivery and no information
Hestia non Delivery and no information
I was one of the first people (actually number 338) to back the Hestia and purchased the Eclipse Pack
Here's my details
Confirmation Number
0e0ec5c6412f7d825dcf2705ec8446b5
Estimated delivery
Dec 2023
Backer
338 yes number 338!
I've heard nothing about my order except messages saying how they are all being sent to the U.S. and never anything about early backers like me who obviously were planning to see the Total eclipse and ordered that version
I'm leaving for Mexico in two weeks and I will be lucky if I get anything from Vaonis to get a Hestia in time for the Total Eclipse in 2027. Disgraceful service
I pre- ordered a Vaonis Vespera pro
I pre- ordered a Vaonis Vespera pro. And was told it wouldn’t work. They were very helpful cancelling the order. However upon further research I found it would work in my area. I called, sent emails, sent customer service requests. Over and over requested the pre-order be reinstated. It took so long for anyone to get back to me that they had two price increases and now said I have to pay $1,ooo more. Because they increased the price.
Buy something else....
I have been thinking about buying the new Vespera II for 2 weeks now. I wanted to upgrade from the Seestar S50 for the larger senor in your telescope. but I really can't do it. I understand the higher price of 1590 euros, but that the telescope comes without a tripod and without a light filter for which you ask 399 euros, let alone a protective bag for the telescope that is really necessary for which you ask 169 euros. I can only come to one conclusion, that you are money grubbers and that most of these items mentioned should really have been included as standard. So shame on you and I will buy another telescope!
The deep sky easily accessible to all!
A unique object, aesthetic, efficient and above all easy to use.
The mosaic mode is incredible, and the possibility to use filters makes the experience even more interesting.
My other instruments (Dobson, Mak, refractors) and my astrophotography cameras are now getting dusty...
A perfect companion to take on your vacation!
Unleashing the Cosmos with…
Unleashing the Cosmos with Next-Generation Mobile Observatories
Vaonis is a forward-thinking technology company that is revolutionizing the way we explore and appreciate the wonders of the cosmos. With their innovative products like Vespera and a commitment to providing excellent customer support, Vaonis is making astronomy accessible to the general public like never before.
One of Vaonis' standout offerings is their flagship product, Vespera. This next-generation mobile observatory is a marvel of engineering and design, allowing users to experience the beauty of the night sky in a whole new way. Vespera's compact and portable nature makes it incredibly convenient, allowing astronomy enthusiasts to capture breathtaking images and explore celestial objects wherever they go.
What sets Vaonis apart is their dedication to ensuring an exceptional user experience. Their commitment to customer support is exemplary, with prompt responses to queries and a wealth of resources to help users get the most out of their products. Whether you're a beginner or an experienced stargazer, Vaonis goes above and beyond to assist their customers at every step of the journey.
Vespera itself is a testament to Vaonis' commitment to innovation. With its intuitive and user-friendly interface, capturing stunning astrophotography has never been easier. The device seamlessly integrates with smartphones and tablets, providing a seamless experience for both capturing and sharing images. Vaonis' attention to detail and their drive to enhance user experience are evident in every aspect of Vespera's design.
Furthermore, Vaonis' forward-thinking approach to bringing astronomy to the general public is commendable. By developing mobile observatories, they are bridging the gap between professional-grade equipment and the casual stargazer. Vaonis is democratizing astronomy, allowing individuals of all backgrounds to delve into the mysteries of the universe and explore the vastness of space.
In conclusion, Vaonis is a trailblazing technology company that is reshaping the field of astronomy for the general public. With their remarkable product, Vespera, and their unwavering commitment to exceptional customer support, Vaonis is empowering individuals to embark on awe-inspiring cosmic journeys. Whether you're a budding astronomer or a seasoned sky watcher, Vaonis' mobile observatories are a gateway to the wonders of the universe, opening up a universe of possibilities.
The experience with the Vespera is incredible
The experience with the Vespera is unique...
As soon as I opened the box, I discovered a very nice product.
The experience continues during installation: everything is simple and intuitive.
I invited friends to inaugurate the first observation. We had a very nice evening, with sharing and a lot of emotions.
I have done more great observation nights, thanks to this high quality product with remarkable precision.
Thanks !
Don't miss out on Vespera!!!
I have always been fascinated by the night sky and stars since I was a child. Vespera helped bring that fascination and excitement to a new level! I was an early backer of Vespera on Kickstarter and was amazed by the images that Vespera took when I finally used it! There are some jaw-dropping images that fellow Vespera owners share on the Vespera Facebook group. I highly recommend the Vespera to anyone as it will blow your mind away! Also, the customer service is fantastic, and are always there to help you out with any questions or problems that you may encounter! Don't miss out on Vespera!
Vespera is the “Star.”
I have been hooked on astronomy since I was 14 and built my first scope, including grinding the mirror. I am now 77 and my home is filled with telescopes and cameras. BUT nothing compares to Vespera. It is fantastic. Easy to use. Phenomenal photos. Lightweight. It is the “star” at Star Parties. Recommended with incredible enthusiasm and no reservations.
Continuing Delays without Communication
The people who back the Vespera kick-starter at one of the top levels (Expert Pledge) have experienced significant delays. The last update said that deliveries would restart in November. There has been no general update on this, and it looks like at least some of the customers will experience further delays. A honest update would be appreciated.
Vaonis is the best
Vaonis is the best. Support has been outstanding, both pre-sale and post-sale. A shout out to Agnes in particular.
Stellina itself is a truly remarkable instrument. I've been procrastinating on getting into astrophotography for two decades. I've held back due to the cost and the complexity. Stellina makes it easy to capture high quality photos of deep space faint fuzzies. I'm truly impressed.
Stellina might appear expensive. But it is not. Compared to other alternatives, the value is excellent. Probably my best astronomy purchase since a bino-viewer.
A brilliant little robot astrograph
A brilliant little robot astrograph. Stellina makes astrophotography accessible to anyone and produces remarkable results right out of the box.
Very excited to use the Vespera...it…
Very excited to use the Vespera...it was easy to order.
Please also use English in messages.
Thanks!
Love my Stellina!
This will be my third attempt to review this product since trust pilot keeps flagging my review as “suspicious” and summarily deleting it (even after I responded to all their emails saying, hi - I’m a real person... and even literally sent them my invoice!!!) The fact that I love this product enough to make not one, not two, but THREE attempts to give it five stars (including emailing my personal invoices to some weird trustpilot email address) probably says enough.
I won’t write a huge long paragraph again as it seems there is a chance this review will also be removed within a few days - but I will just quickly say - Stellina is amazing product, disruptive innovation at its best. It is beloved by many - and for me, it has absolutely changed everything about astronomy. I’ve done more stargazing and imaging in the last two months of owning my Stellina than I have in the last two or three decades that I have loved astronomy prior to this. Stellina makes imaging fun and accessible and has finally put astrophotography within reach for me.
Looking forward to the next session...
At the end of October last year, my Stellina arrived. A few weeks later, I took my first photo: the Dumbbell Nebula. After the picture was taken, I wanted to see the result immediately so I stopped the Stellina and went to the computer with the USB stick. For a first picture the result was very encouraging and I looked forward to continue working again the following evening. Alas, it was not to be. More than four months with the worst conditions for observations followed. Not that I didn't try. However clouds of all kinds, full moons, ice on the scope, everything that could work against me took place. Even a session with my classic telescope was a rarity. Only a few days ago did I have a new opportunity. Stellina proposed M51, a spiral galaxy and my favourite deep-sky object; and then M101, another spiral galaxy. The resulting shots more than made up for the long wait. Both galaxies look beautiful; the spiral arms are clearly visible, the stars are sharp. The joy, however, is short-lived, because now another several weeks of winter misery are predicted. But I tell myself: 'It will get better' and hope for a long dry summer. So, to be continued...
This is a game changer
This is a game changer. It’s not the biggest or the highest resolution - that would make it mostly unusable like my 6” refractor and 11” Catasioptric scopes. It is a wonderful instrument that can be deployed in minutes and is highly portable. The best scope is the one you have with you and is readily deplorable - that’s Stellina. My friends, family and neighbors are amazed at the images I capture and share .....can’t wait to see what this technology will offer in 10 years but until then there’s nothing better. Thank you Stellina!
Although this is my 2nd review, I just had an amazing session the other night and had to post again.
Visionary in design and construction.
Visionary in design and construction.
Vaonis are a remarkable company that care very deeply about their customers, their products and the ability to offer pioneering updates that keep the equipment fresh and relevant. Their intention is to bring the universe to an audience that may not have the skill, time or even desire to spend hours setting up complex equipment. The great thing though is that the quality of captured images is not comprised by the ease of use, actually in many ways it is far better.
I have owned my Stellina now for 5 months and would recommend it in every way. The product is fantastic and a joy to use, the build quality is superb, the price....whilst expensive to a working man such as myself....is reassuring and a worthy investment. The company engage in an active, fun and informative Facebook group that is priceless. Whilst you may have to be patient for your delivery.....it will most certainly be worth it!
I was amazed when I first saw the…
I was amazed when I first saw the Stellina. Once I ordered it and it arrived I was not disappointed. The ease of use and the results are both amazing. I am still trying to learn how to post process images but getting better at it each time.
Should you buy one? Only yes if (1) you want amazing results and (2) ease of use
See you in the dark some where - me USA Ohio
Ordered my Stellina in December 2020…
Ordered my Stellina in December 2020 from OPT, it is almost April 2021 now and no Stellina yet. Haven’t even heard of a ship date. Hard to write a review on a product I have yet to receive.

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