Great people, great atmosphere never felt awkward or pushed into buying something. They are very knowledgable from the basic to the advanced vape systems, always have the lastest vape systems and e li... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Accidentally ordered the wrong product, placed a new order for what I wanted and returned the items I didn’t, refund came through the very next day. Cannot thank the guys any more for their swift help... See more
My first time of using vapeandecigstore was an absolute dream, ordered at 8pm Sunday and my delivery arrived Tuesday morning. Everything I ordered was correct and well packaged, what a pleasure t... See more
Good delivery, great priced product. I only feel that the packaging was a little excessive (double packaging) it's not a huge deal, I can see they took great time to ensure the product was protected... See more
Company details
Information provided by various external sources
VapeandeCigStore was created in 2013, bringing the expertise of it's founders to this new and exciting market. Award winning customer service, low prices and fast delivery have always been the principles of our business philosophy, and these are now b...
Contact info
50 Collier Row Road, RM5 3PA, Romford, United Kingdom
- 01708700082
- Sales@vapeandecigstore.co.uk
- vapeandecigstore.co.uk
4.9
Excellent
172 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always excellent service at a decent…
Always excellent service at a decent price. What more could you ask for?
17 July 2019
Unprompted review
Excellent service very fast delivery
Excellent service very fast delivery, would highly recommend
13 June 2019
Unprompted review
A very good company.
A very good company, I was informed all the way from ordering to the “timed” delivery and that was spot on, very pleased with the efficacy of the company and will have a look at other mods and squonkers, Thank you.
8 May 2019
Unprompted review
I've made a few purchases online and…
I've made a few purchases online and been to the store, very fast delivery and first class customer service
28 April 2019
Unprompted review
Love this product
Love this product, great service from this company - next day delivery for under £5, good value.
28 April 2019
Unprompted review
A company you can rely on for quick…
A company you can rely on for quick service . Ordered on bank holiday Monday got the items on Wednesday
25 April 2019
Unprompted review
Yeah yeah
I was under thw impression i got the wrong product but i didnt, good cheers guy
18 April 2019
Unprompted review
Top Notch
Brilliant service as usual.Ordered late afternoon,posted not long after order was placed,arrived on my doorstep mid morning the followng day
9 April 2019
Unprompted review
Great Customer Service - Speedy refund!
Accidentally ordered the wrong product, placed a new order for what I wanted and returned the items I didn’t, refund came through the very next day. Cannot thank the guys any more for their swift help, will definitely be coming back for the next monthly vape juice run but will make sure I order the right juice first time round!
5 April 2019
Unprompted review
Great products and delivered very…
Great products and delivered very promptly.
10 out of 10!!!!!!
13 March 2019
Unprompted review
Excellent service ,goods received on…
Excellent service ,goods received on day and time specified .
5 March 2019
Unprompted review
Good honest and quick delivery
5 March 2019
Unprompted review
Excellent quick service
Excellent quick service. Goods arrive quickly. Very reasonably priced.
27 February 2019
Unprompted review
Excellent service and very efficient…
Excellent service and very efficient and speedy delivery, cannot fault. Would definitely order from vape and e cig store again.
25 February 2019
Unprompted review
good guys - 4 year customer
Have used for 4 years and never had any real issues. Had a problem with my last order but they went above and beyond to rectify it. Great customer service.
20 February 2019
Unprompted review
Helpful on the phone and fast delivery
18 February 2019
Unprompted review
Big up to Rickie
Big up to Rickie, who is a real enthusiast and super helpful.
A very good vape shop.
17 February 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.