I have been ordering from VAD for some time, I’ve never had any major issues, and the very minor one I had was put right almost immediately, without any fuss. Shout out to Dan He gives any query hi... See more
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Review summary
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Company details
- #50 of 119 best companies in Vaporiser shop
Written by the company
Discover unparalleled vaping ease with 'Vape at Door'! Your ultimate destination for a wide range of vaping products, all conveniently delivered to your door in the UK.
Contact info
United Kingdom
- +44 7307 388829
- info@vapeatdoor.co.uk
- vapeatdoor.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 24 hours
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very understanding business very good…
very understanding business very good when you need help my order got lost and they resent it very good vapes and good prices and quick delivery
Great customer service
Great customer service, sorted out a postal issue (caused by Royal Mail) not them very quickly. Well packaged, really pleased with my order. Thank you
I received wrong products this time and…
I received wrong products this time and trying to get a hold of someone is nearly impossible not happy with this.

Reply from Vape At Door UK
Happy buying experience
Easy to order and a very large range of different vapes and sizes and pods and juices and it was delivered securely and fast and nothing was missing from the order, will definitely be ordering from them again and the prices are very reasonable too.
Im a repeat customer and just ordered a…
Im a repeat customer and just ordered a new product . The pyne pod . Im really impressed with it and the flavours I chose are great . As usual fast delivery and packaged well . Fantastic company to deal with. Just wish id found them sooner than I did . . Thanks for the great service big shout out to dan . Always goes above and beyond .
Cheers Brian L
The team are helpful and very lovely
The team are helpful and very lovely. Great communication if they don’t have your order in stock. Definitely recommend ordering from this company! Also they get back to you very quickly!
Trusted seller
Trusted seller. Fast delivery. I will be back. Thank you ☺️
Amazing!
If I could give this a higher star rating- I would!!! Thank you so much Dan, I definitely be buying here again in the future!! 🙂 your customer service was beyond amazing and I cannot thank you enough! It arrived within 2 days of ordering and it was efficient and easy. Highly recommend!!! 🙂🙂
Great company to deal with!
Great company to deal with!! Orders are always delivered quickly & accurately!! I needed to ammend my order once & the customer services dealt with my issue quickly & efficiently!! Won't use anyone else now!! Keep up the good work!!
Always on the ball love the vapes…
Always on the ball love the vapes always delivered 2 days after ordering spot on
Dealt with Dan recently because i was…
Dealt with Dan recently because i was having problems with my delivery and he was nothing but helpful and provided the perfect customer experience.
Really good customer service
Really good customer service, cape i ordered wasn't in stock so they contacted me tk arrange a replacement and covered the difference in cost
I ordered on Friday afternoon
I ordered on Friday afternoon. My order was not in stock however rather then declining my order Dan reached out and offered me the next best thing to my orders and offered to cover the difference for me. Extremely satirised with the communication and service received. My vapes arrived today and I’m very happy with them. Will be back. Thank you!!
It was easy to order
It was easy to order, delivery was quick and not too expensive either, only problem was the Angel 20000 didn't have the Tropical Pineapple that I like :( Maybe next time??
Vapes arrived quickly
Vapes arrived quickly, ordering was easy and will definitely be ordering again
Made up I found these guys!
Made up I found these guys!
Amazing service, caring and helpful.
And not like so many over the web who are just after sales and send poor quality damaged items. Everything packed and posted with care, priced well and fair and customer service that others should strive for. Glad I took the chance and made a order. Thank you!
Top notch service as always
Top notch service as always, just a shame now certain vapes are hard to get hold of.
First class customer service
First class customer service. Very happy and will definitely order again. Thank you Dan!
Dan is great
Dan is great, he whatsapps with any updates on anything & helps when asking questions.
The website is easy to use & great array of products.
Only thing i would change is bringing back the option for NDD!
Thanks for your help dan.
Just love this vape shop
Just love this vape shop. Good prices,excellent speedy delivery and just feels like I'm dealing with real people. Would definitely recommend.
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