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Vape Connect Reviews 3,396

•
TrustScore 4.5 out of 5

4.7

Electronic cigarette store
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Review summary

Created with AI, based on recent reviews

Evaluating 2,126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick and efficient delivery, often arriving the next day. Many appreciate the competitive pricing, good deals, and the wide variety of products and flavors available. The ordering process is frequently described as easy, and the overall experience is seen as positive, with many intending to continue purchasing from this company. However, some customers experienced issues such as faulty products in previous orders or packages arriving squashed with damaged contents. A few people also reported that their orders were a day later than expected, and there were instances where an item arrived looking like it had been ripped open, with no response from the company regarding its usability. There were also mentions of being charged for delivery despite the website indicating free delivery for orders over a certain amount.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the incredibly fast... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the first-class, quick, and... See more

Product

Clients share positive opinions on product quality and variety. Many reviewers are satisfied with the... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of the ordering... See more

Price

Users describe positive interactions with price, consistently highlighting great prices, competitive pricing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

one of the best experiences ive had from a online vape store. ive been buying vapes for 8yrs and this was the best. next day everytime ive purchased. cheap and reliable. I would recommend Al fakher 30... See more

Rated 5 out of 5 stars

As always, quick and efficient service,there has been a couple of orders that were a day later than expected but happy with everything. I buy IVG pro and Smart Max and it is ashamed that menthol are r... See more

Rated 5 out of 5 stars

Second order (husband ordered first one on my behalf) both came next day undamaged and correct. Website easy to use and better prices than shops.

Company replied

Rated 5 out of 5 stars

One of the best if not the best online companies I've used and will continue to use for as long as they keep this first class service. Order one day and it's there the next. Can't fault them. The cour... See more

Company details

  1. #65 of 127 best companies in Electronic cigarette store
  2. #20 of 42 best companies in Tobacco shop
  3. #63 of 123 best companies in Vaporiser shop

Written by the company

Welcome to Vape Connect, your ultimate destination for all your vaping needs in Preston, Lancashire. Since our establishment in 2019, we have proudly served the vaping community with our exceptional products and outstanding customer service. As the most popular and friendly vape shop in Preston we strive to create an inviting and inclusive environment for vapers of all levels of experience.

Lowest Price Vapes!

Written by the company

Free Next Day Delivery!
Get the best Vape deals on the internet! We stock all the latest and most popular brands from IVG 2400 to Hayati Twist.
Lowest Prices Guranteed!
ANY 3 LEGAL BIG PUFFS FOR £22 --- ANY 10 Salts for £18.99

Contact info

IVG 2400 ANY 3 for £22

Get the best IVG 2400 Deals! All 67 Flavours in stock!

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Vape connect

I purchase the refill pods for the IVG Smart and Pro. I don’t use them personally, as I get them for my brother. They are a lot cheaper than the High St and next day delivery.

4 May 2026
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Reply from Vape Connect

Hi Theresa,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Good price next day delivery

Good price next day delivery

4 May 2026
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Reply from Vape Connect

Hi Debra,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Well when you order it comes next day…

Well when you order it comes next day as I dont like to run out of my pods

29 April 2026
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Reply from Vape Connect

Hi Lisa,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Outstanding company had my order in…

Outstanding company had my order in 24hours

27 April 2026
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Reply from Vape Connect

Hi Antonio,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Quality vape and pods

Simple to use and has great variety

Quick delivery

2 May 2026
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Reply from Vape Connect

Hi Charles,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Excellent services speedy delivery

Excellent services speedy delivery

2 May 2026
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Reply from Vape Connect

Hi,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Easy to order,next day delivery and…

Easy to order,next day delivery and value for money.

2 May 2026
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Reply from Vape Connect

Hi Mary,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Im very happy with my purchases from…

Im very happy with my purchases from the company and dealt with any mishaps right away . Will be back for more .

2 May 2026
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Reply from Vape Connect

Hi Sally,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Exemplary service!

Quick delivery. Great products. Exemplary service! Thanks guys! 10/10

27 April 2026
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Reply from Vape Connect

Hi John,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

my parcel was delivered wrongly and…

my parcel was delivered wrongly and went missing,, I contacted vape connect and after a few messages they sorted me a new order

2 May 2026
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Reply from Vape Connect

Hi Steve,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Effortless procedure from point of…

Effortless procedure from point of order to delivery. Very easy and the correct goods supplied.

27 April 2026
Vape Connect logo

Reply from Vape Connect

Hi Andy,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round! Thank you VapeConnect.

2 May 2026
Vape Connect logo

Reply from Vape Connect

Hi Della,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Cheaper than you think

Cannot believe the deals that this company do you can get by one get one free or even better so much cheaper and so much better quality than a lot of others would recommend to everyone never had a problem and everything always delivers on time grand site

1 April 2026
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Reply from Vape Connect

Hi Ben,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

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