Vape Juice Depot Reviews 8,212

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,630 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting they are always as expected and of high quality, often exceeding expectations. Many appreciate the amazing prices and the wide variety of flavors and products available, often finding items not carried by local stores. The ordering process is frequently described as user-friendly and easy, with many reviewers highlighting quick turnaround and delivery times, even for those in distant locations. However, some people mentioned dissatisfaction with shipping costs, particularly the additional fees for shipping and signature requirements, which can sometimes exceed the order value. A few other people also felt that delivery times were longer than expected or inconsistent, with some experiencing issues like packages being returned or lost, and a lack of communication regarding order status.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Product

Clients share positive opinions on product, with many reviewers praising the quality and variety available,... See more

Order

Customers consistently note positive experiences with order, praising the quick and easy process from... See more

Price

People report positive experiences with pricing, consistently highlighting great, fair, and reasonable... See more

Quality

Users describe positive interactions with quality, consistently praising the products as great, 5-star, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is always as expected. Shipping plus excise tax is very pricey. Usually order a single 60ml vial and shipping etc costs more than the order. Also comes in a week or so rather than the 2-5 da... See more

Company replied

Rated 4 out of 5 stars

All products were in stock, packed and shipped next day. My frustration is that it takes a week to get the orderfor standard shipping but I don't believe that is the fault of Vapor Juice Depot. As I t... See more

Rated 4 out of 5 stars

I received my order and all was well until I realized that by mistake I must of ordered a disposable vape that has 2 percent nicotine and I needed 0 nicotine. I had several in my basket and thought I... See more

Rated 5 out of 5 stars

The prices are amazing, I like the method of age verification. Shipping time is honestly EXCELLENT, i live in Alaska, and I get our package within 5 business days, most of the time less. Which is AMAZ... See more


Company details

  1. Vaporiser shop
  2. Electronic cigarette store
  3. Tobacco shop

About Vape Juice Depot

Written by the company

Vape Juice Depot only carries superior-quality vape products, and we provide them to you at the most affordable price anywhere in the US. Each product we offer goes through rigorous quality control before landing on our shelves. We offer the largest selection of Premium Salt Nic eLiquids, Portable Pod Systems, Vaporizer Kits, Tanks & Cartridges, Coils, and much more. Competitive Low Prices and Free Domestic Shipping with no minimum purchase. Shop now and Save BIG!
FINAL SALE
FREEBASE ELIQUIDS
NICOTINE SALTS
DISPOSABLE VAPE
VAPE TANKS
NICOTINE POUCHES

Customer Loyalty Program

Written by the company

Earn Points and Save Big
Join our rewards club and get up to 8% cash back on all orders.

Our Shipping Promise

Free US Shipping

Free US Shipping on all orders above $99

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Shipping sucks

When your product doesn’t get to you because of wrong address cause your shipping company is incompetent. You guys don’t take care of your customer. You rely on your shipping company which is bullshit because I should come first because it’s my money. It’s not your money and I’m extremely not happy with you and I will make damn sure anybody that orders from you will never order again because you are a shitty company.

8 June 2026
Rated 2 out of 5 stars

Their new shipping service is terrible!

Their new shipping service is terrible!
I have always had a great experience with this company but it seems things have changed. They do not reply to emails even through they state to do so. Also, very hard to track or receive the items i paid for. They have been in transit for 8 days ping ponging back and forth from my town back to another town. Still have not received and not sure when to be home to sign for them!!👎👎👎

9 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Scott, thank you for your feedback!

Unfortunately, we were unable to locate any previous contact with our customer support team regarding this matter.

We’re happy to confirm that your package was successfully delivered today, June 17, 2026, at 7:29 AM.

We sincerely apologize for any confusion or inconvenience caused by the tracking information and appreciate your patience throughout the delivery process.

If you have any additional questions or concerns, please don’t hesitate to reach out to our support team at Support@vapejuicedepot.com.

Rated 4 out of 5 stars

I was able to find my particular Vape…

I was able to find my particular Vape juice that I have always loved. Local stores here in town charging double what I can buy it for here on Vape juice Depot. I recommend it they might have your flavor.

5 February 2026
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Reply from Vape Juice Depot

Matthew, thank you for the positive review!

Rated 5 out of 5 stars

Great selection

Great selection. Fair pricing and quick delivery.

12 June 2026
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Reply from Vape Juice Depot

Jennifer, thank you for the five-star review!

Rated 5 out of 5 stars

I love love love Vape Juice Depot

I love love love Vape Juice Depot! I don’t even bother going into any smoke shops anymore to look for vapes. I love that I get them delivered right to my door and not to mention I pay almost double in the smoke shops! And most of the time the shops don’t even have the ones I want! Anybody I know that vapes I tell them about this website.

11 June 2026
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Reply from Vape Juice Depot

Shannon, thank you for the five-star review and recommendations!

Rated 1 out of 5 stars

Poor shipping

The juice was ordered on the 8th, it is now the 16th and it is still showing not in transit

8 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Brandon, thank you for your feedback!

Our customer support team has reached out to assist you further.

We kindly ask that you check your spam and junk mail folders, as our emails may have been filtered there.

We look forward to resolving this matter for you as quickly as possible!

Rated 1 out of 5 stars

My package was returned to sender

My package was returned to sender, they claim for improper address. They charge a ridiculous amount of fees from your refund. Shop elsewhere

9 June 2026
Unprompted review
Vape Juice Depot logo

Reply from Vape Juice Depot

Robyn, thank you for your feedback.

We sincerely apologize for the address issues you experienced and understand how frustrating this situation has been.

To help make things right, our team offered to waive the return fees and issue a refund for your order, minus the non-refundable shipping, handling, and signature confirmation fees.

At this time, we are awaiting your response so we can determine how you would like to proceed and provide any additional assistance needed.

We appreciate your patience and look forward to hearing from you soon!

Rated 5 out of 5 stars

Always comes right away and always what…

Always comes right away and always what I ordered, and if for some reason there out of stock they ask me what I would like to do, either a replacement or my money back! There awesome and ill always order from them!

11 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Ashley, thank you for the five-star review and continued support!

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