Vape By The Sea Reviews 

Just had an email saying
"Your review of a product from vaperoyale.co.uk has been flagged"

I assume this is rebranding the company name from vaperoyale to the now "Vape by the sea" same company and if it's same owners I'd suggest it's still a dodgy site to NOT want to do business with.

I paid for next day delivery and I wasn’t provided with any tracking information. Not happy

I still haven’t received my order and the contact email on the Shop app is incorrect.

Good service from start to finish

Still waiting for my items to turn up, ordered them over a week ago and just says order placed still, no email back either so not great.

Still waiting for delivery, have emailed three times. No reply. Credit card charge dispute incoming...!

Item said 1 in stock.. So I bought it, at a price higher than getting 2, claimed 48 hours postage, 5 days past.
Emailed the company to which the email is not valid and the address on thier website wouldn't accept my email, I had to find them on socials and Facebook message them.

Either some of thier stock is being stolen, or, some one bought it after I bought it online as thier is a national shortage of the juice i wanted, it all remains mysterious..

Not a good experience for me...

I'd expect a full stock take to be carried out as an owner of the company...

What happens the next working day when my item was supposed to be posted but 'was not in stock' after payment taken should of been an automatic refund and email explaining.
I had to chase them up... I'm unsure why? The item was clearly not there/or to be sold, but they just didn't contact me knowing a customer was expecting it with in 48 hours as advertised.

It's sad to write this but I had an email from them asking me for my rating.. I'm sure there's other happy customers but thier stock take needs to be carried out so the front end and website and customers purchases marry up, I even think that as it was the last bottle the a staff member took it? Who knows, thats conjecture.
Very dodgy experience in it's totality.. I need to wait upto another vague, 1-3 days to get my money back? 7 days in total.. not overly sure how I feel about a 3 day window all considering..

I think a major shake up of staff and investment in training and professionalism is needed with this suplier.

As always the guys are knowledgeable and helpful,Fab mixture of liquid flavours in stock as well as vapes,Good offers on liquid amounts.The staff have and always are a good bunch

Fantastic shop that is well laid out and huge amount of stock! Staff go above and beyond and cannot be more helpful with their advice. 5*

Been over a week since ordering and still not received the order, don’t send me a review request if you haven’t sent me the items I’ve ordered! Ridiculous

Easy to find the vapes that I wanted including or the information I needed to be able to complete an informed purchase. Fast collection ready with the hour.

the product did not reach me

They are not responding at all. Not to email, Facebook,Instagram. No reply at all

the item has never arrived ordered in janauary still nothing

First time customer, brought for my son. Very quick response and delievery. Thankyou

Sean Donnellan (owner) what a joke just ignores ALL emails from customers and supposedly ALL messages from his staff. Where's MY money after 4weeks knock, knock hello?! Vape Royale are nothing but thieves they take YOUR money and don't give it back when they don't deliver AVOID at ALL COSTS!! SMALL CLAIMS NOW!!

My order turned up with the package open and missing products.

I have contacted the company multiple times to get this resolved but apart from initially being told it will be mentioned to the owner I have had no further response in almost 2 weeks.

The parcel was damaged while in transit from Royal Mail and came in one of their damage bags which I sent photo evidence of. All I am requesting is the product I paid for and that it is sorted with Royal Mail who acknowledged the damage to my delivery.

Very disappointed as right now I have paid £35 for a single bottle of liquid!