The ONLY reason I did not give 5 stars is because with my last order, one of the vapes I received had only 75% juice in it. I have ordered numerous times with NO issue ever.I have sent them emails pic... See more
Company replied
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Review summary
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I enjoy my vapes but after receiving them, l may not open a few of them until a few days later & I notice that they need charging or l only have 1 green line instead of 2 green lines.
Company replied
The only reason that I don’t rate a 5* is because there is zero response to several emails on product received that I didn’t order in place of the ones that I did order on several orders. Do you have... See more
Company replied
Order was delivered sooner than expected. Only thing is one of the vapes does not work. Other than that I'll definitely do business with again.
Company replied
Company details
Written by the company
Vapesourcing is a professional vape shop online aimed at USA market. Buy electronic cigarette starter kits, e-juice, and other accessories online with best service and price. Vapesourcing establish USA & Shenzhen warehouse to serve vaping lovers around the world with fast shipping. We have authenticity guarantee and three months warranty, all-round service to satisfy almost 1 million customers in 10 years.
Contact info
United States
- service@vapesourcing.com
- vapesourcing.com
4.4
Excellent
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Never received my order!
29 May 2026
Reply from vapesourcing
We’re very sorry to hear that your order has not arrived yet. We understand how frustrating this can be. To resolve this matter as quickly as possible, we have arranged for a member of our after-sales support team to contact you. Thank you again for your feedback
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
I use you guys often
I use you guys often, I've never had any issues before.
I do recommend you to my friends.
26 May 2026
Unprompted review
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
For something that should only take 5
For something that should only take 5 - 7 days for delivery. My package went to Kentucky, then it went to Kansas City, before it was delivered to me in Minnesota. Very disappointed.
29 May 2026
Reply from vapesourcing
Thank you for sharing your feedback.We appreciate your patience and your business, and we will continue working with our shipping partners to provide a more reliable delivery experience for our customers.
Thank you for taking the time to share your concerns.
All the materials arrived as expected
All the materials arrived as expected. Juice is excellent
28 May 2026
Great pricing and prompt delivery plus…
Great pricing and prompt delivery plus a fantastic selection
30 May 2026
I have been a long time Customer and…
I have been a long time Customer and I’ve been ordering the same vapes weekly or biweekly and just all of a sudden you stop carrying The vape I like. This is very irritating! I am not happy whatsoever! I am no longer a customer!
30 May 2026
Reply from vapesourcing
Thank you for being a loyal customer and for sharing your feedback.
We sincerely apologize for the frustration caused by the unavailability of the product you've been purchasing regularly. We understand how disappointing it can be when a preferred item is no longer available, especially after relying on it for such a long time.
Thank you again for your past support, and we are sorry that this experience did not meet your expectations.
Always have great service
30 May 2026
Very Good Service!
30 May 2026
I never received my package and I have…
I never received my package and I have no way of tracking the package. Someone needs to contact me ASAP.
29 May 2026
Reply from vapesourcing
We’re very sorry to hear that your order has not arrived yet. We understand how frustrating this can be. To resolve this matter as quickly as possible, we have arranged for a member of our after-sales support team to contact you. Thank you again for your feedback
The delivery was very fast
The delivery was very fast! I’m so happy I found your site. I will definitely be ordering from you again!
29 May 2026
Good stuff all around as always
29 May 2026
Fast shipping
Fast shipping. Decent pricing. The strawberry that I ordered didnt say it was an ice, so i didnt like that one at all and wasted my money on that.
29 May 2026
Reply from vapesourcing
Thank you for your feedback and for your positive comments regarding our shipping speed and pricing.
We're sorry to hear that the Strawberry flavor was not what you expected. Flavor preferences can be very personal, and we understand how disappointing it can be when a product doesn't match your taste.
Your comments are valuable to us, and we will share them with our team as we continue working to improve product information and the shopping experience.
Thank you again for your support, and we hope you'll find a flavor that better suits your preferences on your next order.
Could not find the coils I needed…
Could not find the coils I needed anywhere. I ordered them and received them pretty quickly. Happy with the product, service and fast shipping.
29 May 2026
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Always arrived on time
Always arrived on time, i havd ordered more then 7 times so far.
Vapes are ready good and can last for 10-15 days for me. Good value for money
29 May 2026
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
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