Vaporizers Direct Reviews 

178
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often highlighting their solid build quality and how well they perform. People frequently commend the super-fast and efficient delivery service, noting items arrive well-packaged and on time. Reviewers also appreciate the competitive pricing and excellent value, often finding great deals. The service receives high marks for being top-notch, with many expressing satisfaction and a willingness to return. However, some customers also noted issues with product quality, reporting items that were faulty, previously opened, or not working as expected upon arrival, with some refurbished products even containing residue.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as great, excellent,... See more

Delivery service

Consumers consistently report positive experiences with the delivery service, frequently highlighting its... See more

Price

Users describe positive interactions with price, frequently highlighting great and competitive pricing.... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was worth waiting on the specific model I wanted.. exactly how it's explained online. I went with a refurbished venty and very happy with my purchase. Even saved a few pounds in the process.. delivery... See more

Rated 5 out of 5 stars

Cannot fault the service I have received. Superfast delivery, very well packaged, and really competitive pricing. I ordered the might plus vaporizer after searching for the best deal, I knew what I wa... See more

Rated 5 out of 5 stars

Ease of ordering and exceptionally fast delivery. Item is for my son for Christmas as his other one broke the day I ordered, this is the second one I have brought for him but I can't find the email f... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I ordered the DynaVap M7 XL from Vaporizers Direct and was really impressed with both the service and the product. Delivery was quick, everything arrived well packaged, and as a bon... See more


Company details

  1. #86 of 121 best companies in Vaporiser shop

Written by the company

We offer a One-Stop-Shop of high-quality herb vaporizers and accessories for the lowest prices. Ever since launching our brand in 2013, we have grown to be one of the largest retailers for vapes in the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

178 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(178)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Nebula titan

Nebula titan, shìte vape, not worth more than £30 brand new, refurbished its worth Fùk all lol

20 May 2025
Rated 4 out of 5 stars

Ok so I ordered and expected to get…

Ok so I ordered and expected to get next day delivery as was early in the morning. I received no emails or updates or tracking details so I contacted them via email. I didn’t get a reply but today my order went to completed a day after but it is free and Royal Mail now have my parcel SO. I’ll update once product has come not the best ordering experience and a non existent customer service

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Nice quick delivery

Nice quick delivery. Although I didn't get a confirmation email about my purchase. I read the reviews and realised this was not uncommon! Turned up within a couple of days. Nice free gift too.
Would purchase from here again.

14 April 2025
Rated 5 out of 5 stars

Good customer care.

There was a bit of a mix-up with the postage but Vaporizers Direct (Jessica) really went above and beyond with making things right and turning things around (so much so I have made an account with Trust Pilot to review them).

I will absolutely shop with them again in the future if possible.

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Unlock button not working …

My Arizer 3 vape arrived quickly but was not working properly because one of the unlocking buttons has a fault. Vaporizer direct have not replied to my messages enquiring about their return policy.

7 April 2025
Rated 5 out of 5 stars

I wrote a terrible review saying they…

I wrote a terrible review saying they hadn't sent me an email when I had a problem but due to the nature of the products they sell it went into my spam folder. I'm now dealing with Jessica who hopefully will get a new smoking tube as the arizera had double had sent 2 tubes the same.

25 March 2025
Unprompted review
Rated 4 out of 5 stars

Arrived a little late but otherwise a fairly good experience

I was a little worried after the order as I placed it on the Monday night so expected it to arrive Wednesday, due to their next day delivery promise. Wednesday came and I hadn’t received a confirmation of postage so I emailed to ask if it had been sent. I didn’t receive a response to this email but on Thursday I did recieve an email to state it was on the way. It arrived on Friday and everything as expected, well packaged and a good product.

3 February 2025

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