VaporNation logo
Visit website

VaporNation Reviews 4,250

•
TrustScore 4.5 out of 5

4.3

Vaporiser shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Have used for months - works right everytime. Wanting to replace the heating element allowed me to find out that the whole thing seems very quality. It is even "designed for disassembly", making clean... See more

Rated 5 out of 5 stars

I am a recent cancer patient. Although I used pot in college, that has been a very long time ago. The sales person did an excellent job guiding me through my special needs compared to your product lis... See more

Rated 3 out of 5 stars

Hours later info re: requests made via both your Twitter acct & your website NO REPLY! Response to customer queries must not be a customer care priority? You wont answer my questions you won’t get m... See more

Company replied

Rated 5 out of 5 stars

Great transaction. With a promo code, decent price, & free shipping. What more could a customer ask for? Nothing. But 2 nice little gifts were included anyway! Thanks VaporNation! They were appreciat... See more

Company details

  1. Vaporiser shop
  2. Tobacco shop

Information provided by various external sources

VaporNation was founded in 2008 with a clear objective – providing our customers with the largest vaporizer selection paired with a seamless shopping experience. With that as our guiding mission statement, we strive to ensure our customers remain the top priority, with innovation and education at the heart of our approach. We provide the very best customer service by offering Live Chat assistance and helpful telephone support. This ensures that our customers have immediate access to our "Vapor Experts" who can answer questions and provide guidance for each vaporizer purchase.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Ok if you can wait weeks for your order.

I should have ordered from a different vendor, I’m waiting over a week for a $400 order. I found the same item on a different site for the same price. But wait for it 2 day free shipping! I will never order from vapornation again. Frustrated and regretting not doing more research. You shouldn’t get fedex value saver shipping on a high dollar order 😡

26 April 2019
Unprompted review
VaporNation logo

Reply from VaporNation

Good Morning,

Thanks for leaving your review.

We apologize for any delay with your order and frustration that may have caused.

It looks like you did not leave any information in regards to your order such as the order number itself, or your contact email.

May you please reach out to us at support@vapornation.com or (888)498-2767 so that we can look into this matter further and make sure you get taken care of.

Thank you.

Rated 5 out of 5 stars

Never had an issue with orders from…

Never had an issue with orders from VaporNation.

Love the Atmos Jump. I have compromised lungs and I can enjoy my herbs with no issue using this product. Looked at it on different sites, but VaporNation was the most economical.

25 April 2019
Unprompted review
Rated 1 out of 5 stars

Only had the dabox for a week

Only had the dabox for a week. Can't turn it on. It blinks when I press the button. Been trying to reach the company's help line but they're not answering phone.

19 April 2019
Unprompted review
VaporNation logo

Reply from VaporNation

Hello Noreen,

Thank you for reaching out to us. We do apologize for any inconvenience you are experiencing with your unit.

Upon taking a look into your order history, we were unable to find the purchase for the Dabox. We do see a purchase for some accessories, but not for the unit itself.

If you are experiencing any difficulties with the accessories, we would be happy to assist you on the matter.

You can reach us directly at (888)498-2767 or support@vapornation.com.

Thank you.

Rated 3 out of 5 stars

Received 2 defective Atmos jump

Received 2 defective Atmos jump,I sent the first one back and after they received it they sent me out a replacement that is also defective. I used the contact us link on their website to let them know that the new Jump was also defective a week ago and I still have not heard anything from them. I would not recommend you shop here.

12 April 2019
Unprompted review
Rated 5 out of 5 stars

GPen Nova

I have ordered a G Pen vape to the other side of the globe and everything was cool.

11 April 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look