Vapour Depot Limited logo
Visit website

Vapour Depot Limited Reviews 

1,438
•
TrustScore 5 out of 5

4.9

Electronic cigarette store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing company with amazing products! Good communication and fast delivery times - highly recommend them, just put my second order in. ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Great, other than charging for delivery (only free after £30 whilst some places deliver free £10> but all as advertised. I got my last review mixed up with a place called vapable so I apologise for th... See more

Company replied

Rated 5 out of 5 stars

I ordered a couple of different vape juices from vapour depot and though the delivery time was fast when one bottle arrived the seal was broken and some juice leaked. I contacted Tony at vapour dep... See more

Rated 5 out of 5 stars

Tony from Vapour Depot did a great job with my mystery box. Boxes are put together based on what Tony believes you will like from the information he gathers from you via email. No two boxes ate t... See more

Company details

  1. Electronic cigarette store

Information provided by various external sources

Your one stop shop for everything vaping. We are an online business based in North East England. Ran by vapers, for vapers.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,438)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Best costumer service

This was my third order and as usual everything arrived fine and promptly, I got emails telling me how my order works , it really feels that they care about you as a costumer , I value that ! 5/5

15 February 2018
Unprompted review
Rated 5 out of 5 stars

Got a £25 mystery box

Got a £25 mystery box, got a Dead rabbit RDA and two juices, really pleased with this as I really wanted to try RDAs, it was easy to set up and use and I'm v happy customer.

15 February 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fast shipping. I ordered a mystery box as a gift for my husband and he loved it! Really happy with the products.

15 February 2018
Unprompted review
Rated 3 out of 5 stars

Everything fine but one concentrate was …

Everything fine but one concentrate was only half full

11 February 2018
Unprompted review
Vapour Depot Limited logo

Reply from Vapour Depot Limited

Hi Torben,

We had a small stock error so we provided you with the last of the concentrate and refunded the full value of the bottle to you.

I hope this clarifies the situation.

Many Thanks

Jonny

Rated 5 out of 5 stars

dedlite.uk

Great service and the help I received was very useful will definitely use again as they stock a wide variety of products I like and struggle to find anywhere else. The pricing is also very fair

10 February 2018
Unprompted review
Rated 5 out of 5 stars

floorless

I've only made a couple of purchases but they have been floorless. I would definitely recommend and will be ordering from them again.

9 February 2018
Unprompted review
Rated 5 out of 5 stars

Amazing experience with these guys

Amazing experience with these guys! Bought an RSQ and was delivered in 2 days,
Had an issue a couple of weeks later, contacted Vapour Depot and they sorted me a replacement straight away

Will definitely buy from again

Top marks!!

8 February 2018
Unprompted review
Rated 5 out of 5 stars

Honesty

Good and efficient service would buy from them again. With regard to the Druga Squonker don’t go there heap of rubbish.

8 February 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service! And fast delivery

I ordered a couple of different vape juices from vapour depot and though the delivery time was fast when one bottle arrived the seal was broken and some juice leaked.
I contacted Tony at vapour depot and without hesitation Tony sent me another bottle straight away at no extra cost.
Excellent customer service from the lads at vapour depot! I will be ordering again from the lads.

7 February 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look