Varley Reviews 2,114

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 742 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often describing them as soft, comfortable, and well-made. Many appreciate the efficient ordering process, fast delivery, and the beautiful packaging of their items. The customer service is frequently highlighted as outstanding, with many people noting the helpfulness and responsiveness of the team. However, some people were dissatisfied with the return and refund process, describing it as terrible or below par. There were also occasional issues with delivery services, with some customers experiencing delays or problems with parcel handling. A few other people also felt that the sizing could be inconsistent or that certain products, like a winter coat, did not meet expectations regarding functionality.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent fabric quality,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and efficient... See more

Order

Users describe positive interactions with order. Many customers praise the easy and straightforward ordering... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, easy returns process. Unfortunately as a first purchase I wasn't sure on sizing and felt following the size guide was easy but the items felt too big for me. Returning as opposed to exc... See more

Rated 5 out of 5 stars

The most beautiful shorts, track suit bottoms and sweatshirt. The perfect clothes to travel in. The order arrived very quickly and beautifully packaged. As I hadn’t ordered from Varley before I orde... See more

Rated 5 out of 5 stars

Great website , clothes are excellent quality & look amazing . This is my first purchase but won't be my last . Delivery was very prompt ,& packaging was superb.

Rated 5 out of 5 stars

I absolutely love my new Varley set. It feels very light and comfortable and adds some luxury to running everyday errands. I ordered size S and it fits perfectly however I am usually between S and M.... See more


Company details

  1. #103 of 257 best companies in Ladies' clothes shop

Written by the company

A contemporary fashion brand for the modern woman. Varley offers year-round collections, featuring knitwear, outerwear, and everyday staples, complemented by active pieces to create an elevated wardrobe for how you live and move.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love, love,love !

Smooth shopping experience, fast delivery and beautifully packaged with personalised welcome note which was nice. I loved the co-ord I bought and can’t wait to buy more . Thanks Varley ! 😊

25 April 2026
Rated 4 out of 5 stars

Parcel firm EVRI delivered to wrong…

Parcel firm EVRI delivered to wrong house. Took a photo as delivery evidence, then took parcel away as instructed by property owner. Investigation underway but suggest Varley, as a premium product, should be using a better parcel delivery firm.

I AM PLEASED TO SHARE THAT VARLEY HAVE SINCE RESOLVED MY NON DELIVERY. THANK YOU

25 April 2026
Varley logo

Reply from Varley

Hello,

We appreciate you sharing your experience with our delivery partner. We’re sorry for any inconvenience caused throughout this process. We will share your feedback with our shipping carrier, so they can work to improve their delivery process to deliver to the correct location. We understand that a member of our team has reached out to you directly to help resolve this issue as soon as possible. If you need any further assistance, we are happy to help.

Warm Regards,
Varley Customer Care

Rated 5 out of 5 stars

Worth every penny

The site is easy to navigate. Ordering is very easy and straightforward. Quality of clothing is great. The fact that you are able to order tops and bottoms in different sizes is a must. Will be ordering again from this company.

23 April 2026
Rated 1 out of 5 stars

This is not a safe place to leave the…

This is not a safe place to leave the package. I asked for it to be left by the shed. It was left on a doorstep which is not secure.

22 April 2026
Varley logo

Reply from Varley

Hello,

We appreciate you sharing your experience with our delivery partner. We’re sorry for any inconvenience caused throughout this process. We will share your feedback with our shipping carrier, so they can work to improve their delivery process to a secure location. We understand that a member of our team has reached out to you directly to confirm that the package was retrieved as expected. If you need any further assistance, we are happy to help.
 
Warm Regards,
Varley Customer Care

Rated 5 out of 5 stars

Quality clothes!

This is the 7th item of clothing I have purchased from Varley. The quality of the clothing is outstanding and so comfortable! They are also quite versatile and easy to dress up.

22 April 2026
Rated 5 out of 5 stars

The most beautiful casual clothes ever!

The most beautiful shorts, track suit bottoms and sweatshirt. The perfect clothes to travel in. The order arrived very quickly and beautifully packaged. As I hadn’t ordered from Varley before I ordered the items in more than one size (unlike so many clothes these days the sizing is generous). The return process was super easy and, again unlike so many companies, the return was acknowledged within a couple of days. So in summary beautiful, well made clothes and excellent customer service. I will certainly be a returning customer- planning a trip to the store to try on everything!

15 April 2026
Rated 5 out of 5 stars

Lloyd Stitch Knit Sweater

I absolutely love this Lloyd Stitch Knit Sweater in rich raspberry. I’m a UK size 10 and the XS is a perfect fit. A good delivery time too.

16 April 2026

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