I just wanted to thank Charlotte Marriott who today gave me some outstanding customer support. I had 12 properties scattered across multiple policies and she has brought them all in under one umbrell... See more
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1st time ever claimed. So great to have process explained clearly, step by step and the whole thing didn't take too long to complete.
I dealt with Leanne Machin in relation to a claim, she was so very helpful from start to finish, she kept in touch everyday, giving updates which was very reassuring. I have a landlord portfolio and... See more
Absolute scoundrels who will go to any length to avoid paying a claim. Avoid at all cost. They have refused to pay for roof repairs as the wind speed was 9mph less than a definition while admitting th... See more
4.3
Excellent
26 reviews
Hasn’t replied to negative reviews
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I find Vasek Insurance to be extremely…
I find Vasek Insurance to be extremely helpful and friendly and are one of my favourite insurance companies to deal with as an insurance broker. I cannot recommend Natalia enough
1 August 2019
Unprompted review
Very poor service from Vasek.
My wife and I own a property in East London which has a garage in a separate block. The garage roof collapsed after a large branch fell on it and we put in a claim with Vasek. The assessor came down and accepted the damage, later requesting a copy of the land registry title deed. Although the garage is on a separate title deed, the terms of tenure are identical. Having been very slow to respond, Vasek is now refusing to settle the claim.
9 April 2019
Unprompted review
My wife's case has gone to FOS
My wife's case has gone to FOS
Wrongly voiding a claim
FOS found for her
Vasek are appealing the decision
I think the reason is spurious to delay payment
So I am now seeking Statutory interest on her behalf
25 January 2019
Unprompted review
I unfortunately insured with Vasek to…
I unfortunately insured with Vasek to my peril and it was a very expensive mistake.
2 years and still not settled my claim, have to instruct the FOS.
11 September 2018
Unprompted review
Straightforward process and friendly staff
A reliable company with a range of insurance products and friendly staff!
20 April 2018
Unprompted review
Very impressed . Great quick professional service
Brilliant . Took out landlord insurance . Tenant had an accident . Took pics made a genuine honest claim (which is important to the process) sent pics evidence . Sent quotes and got paid out immediately .
Very professional informative and clear I thoroughly recommend.
17 February 2016
Unprompted review
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