Vault Foreign Exchange Reviews 33

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very efficient and extremely helpful, They really pulled out all the stops with getting my account set and ensuring my transfers, payments were done swiftly and seamlessly. The exchange rates were... See more

Rated 5 out of 5 stars

Rick and Scott have both been great help when doing transactions. Even when I had an issue with an invoice, they managed the situation and resolved it efficiently and professionally! Will HIGHLY... See more

Rated 4 out of 5 stars

Service is great. Only issues encountered are regarding payments to GCC countries. Overall experience however, is great.

Rated 5 out of 5 stars

I don’t review very often, but I felt this was needed as Vault really exceeded my expectations. Great service from start to finish. Scott who dealt with my transfer was very professional and helpful,... See more

Company replied

Company details

  1. Currency exchange service
  2. Finance broker

Written by the company

Move money internationally using our safe and secure transfer service. With your own dedicated account manager, you can rest assured that your money is in safe hands.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

Dealing with Rick at FX has been effortless and I can certainly recommend them after dealing with other companies.

17 February 2022
Unprompted review
Rated 5 out of 5 stars

Very efficient and extremely helpful

Very efficient and extremely helpful,
They really pulled out all the stops with getting my account set and ensuring my transfers, payments were done swiftly and seamlessly.
The exchange rates were excellent for paying US dollars into China.

14 January 2022
Unprompted review
Rated 5 out of 5 stars

Stress free, reliable service

Great service - Helped me repatriate funds from the UAE to UK and Ireland. Set up was quick and easy and I would happily recommend to friends and family, or anyone for that matter. Vault-FX continue to deliver as promised with minimal hassle.

9 January 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Service!!

Vault FX is the best currency broker I have used to date. Super helpful and so easy to work with, they always have time to answer any questions however big or small. Every exchange I have done with them has been so smooth and so quick.

21 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Rick has been excellent, outstanding communication, always there to assist and more importantly saving me lots of money.

21 December 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Will definitely use them again.The set up was very easy, quick and they did exactly as I’d asked. Would definitely recommend to my family and friends. Thanks again.

21 December 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look