While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Self storage facility
  2. Removals Service
  3. Storage facility

Written by the company

We are your personalised storage concierge. We collect, store, and deliver your items back to you when you need them. From seasonal gear & bulky items to larger home moves. You enjoy the convenience and the space, we will keep it safe. Request a return and we will deliver it to your home.


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stress free storage

Just used Vaulted for the first time to store some bulky items I don’t need over the summer. The app is easy to use, customer service is great, and the pickup was flawless. Highly recommend it if you don’t have a car in London and want to avoid the hassle of transporting items to and from a self-storage facility.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Very convenient experience

Very convenient experience. Arranged collection of my ski gear, they picked up as promised and my place is now clutter free. Will report back once I arrange delivery once its ski season again.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Stress free move

I used Vaulted to store my stuff temporarily while moving between houses and travelling for a limited time. The experience was amazing: on-time, professional pick up and return to the new address. It was smooth and for the first time made a house move stress-free :) Highly recommended!

6 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look