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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, encountering significant issues with withdrawals, which often took an unreasonably long time to process or faced significant delays. Customers frequently reported that deposits were instant, but withdrawals faced extensive delays, sometimes requiring multiple verification steps and taking days or even weeks. Some people were dissatisfied with the customer service, finding it unhelpful and providing generic responses, especially regarding withdrawal issues. Reviewers also mentioned problems with refunds, with some experiencing difficulties in receiving their money back. Conversely, a small portion of people felt satisfied with the customer service, describing it as helpful and responsive, and some also noted quick deposits and withdrawals, particularly for smaller amounts.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers report quick deposits and withdrawals,... See more

Website

Clients share negative opinions on the website. Many reviewers report that the website is a scam, with issues... See more

Customer service

People report ambiguous experiences with customer service. Many customers express frustration with unhelpful... See more

Refund

Users describe negative interactions with refund. Many customers report significant delays and issues with... See more

Response time

Consumers express significant dissatisfaction with response times, frequently reporting long waits for... See more

Based on these reviews

Rated 2 out of 5 stars

Its been 3 hours already of waiting for Crypto withdrawal, never seen such in my 5 years of crypto gambling experience. will post update if i ever recieve my withdrawal (which is small amount btw) mig... See more

Company replied

Rated 2 out of 5 stars

I used to play on this site a while back and wasnt any problem. But the previous experience put me down a lot. Made a deposit quiet a big amount and for 5 days i Still havent received it saying its in... See more

Company replied

Rated 2 out of 5 stars

Deposit went through fine, gameplay was fine, but of course, when it comes to the withdrawal stage, they love taking their sweet time. Crypto withdrawals should be processed instantly or within minu... See more

Company replied


Company details

  1. Online Casino or Bookmaker

Written by the company

Vave is an emerging bookmaker that is quickly becoming a recognizable brand in Europe. It invites bettors to test the waters by offering a massive welcome bonus and encourages them to stay by developing weekly promotions. The website for sports betting is mobile-friendly and odds are competitive. Vave is also a sportsbook for those who are into eSports and a top choice for betting on football and hockey. Now that you know the basics about Vave, it’s time to dive deeper into its offering.


Contact info

1.9

Poor

TrustScore 2 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Made a 2nd account years later because…

Made a 2nd account years later because I forgot my original account. Had all my winnings taken away because you’re not allowed to make a second account apparently. This would be understandable if they gave me my full deposit back. They only gave me half of the 150$ deposit and now won’t respond. Stay away from this website

23 January 2026
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Please if you read this dont play at…

Please if you read this dont play at this casino deposit is instant. But oh my god if you want to withdraw your money they dont pay out. Contacting the customer service will give you constantly the same answers of it is under review of finance department. Usually at other crypto gambling sites the crypto withdrawal is instant or paid out in 2 hours. This casino looks like a big scam as there are not many players on this casino also.

I will update this review if I get paid out.It is almost 2 days now and I did not get my crypto withdrawal yet.

13 January 2026
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 5 out of 5 stars

Honest and reliable

I have used various crypto casinos.

Some are dodgy and talk the talk, but them reference sneaky bits of terms and conditions to withhold your winnings.

Vave however have proven to me to be very fair and honest.

I have not had issues with any withdrawal being held - at most taking about an hour - but I rest assured my fairly won bets will be paid to me without hesitation.

Customer support are all very helpful, available instantly at any time, and are very happy to offer spins and bonuses from time to time with a real chance to win good money.

The rewards on this site are above average - not the best but still the place I choose to play my slots because if you win I can trust my funds are delivered to my account.

I dont experience any lag, and any suggestion from players in some reviews that the RTP is adjusted - this is not accurate. Some games have been punishing at times but thats gambling!

Anyway - best thanks to all at Vave and my account manager anita also.

Haydyb123

9 January 2026
Unprompted review
vave.com logo

Reply from vave.com

Thank you for taking the time to share such a detailed and thoughtful review, Hayden! We truly appreciate your trust and are delighted to hear that Vave has proven to be a fair, honest, and reliable place for you to play.

It’s great to know that withdrawals have been smooth and timely for you, and that you feel confident your winnings are always paid without hesitation. We’re also happy to hear our customer support team — and Anita in particular — have made a positive impact with their availability and helpfulness.

Your balanced feedback on rewards, game performance, and RTP means a lot to us. Gambling can definitely have its ups and downs, and we’re glad you enjoy the experience overall and choose Vave as your go-to casino.

Best of luck with your future spins, and thank you for being part of the Vave community!

Rated 1 out of 5 stars

This website is a SCAM!!!!

This website is a SCAM!!!!

They haven’t allowed me to withdraw my money for three weeks already. First they asked for documents, then bank statements, then a selfie with my passport, then a selfie with the bank statement, and finally a selfie holding a piece of paper.

Stay away from them — you will never get your money back.

25 December 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 2 out of 5 stars

Long withdrawal

Its been 3 hours already of waiting for Crypto withdrawal, never seen such in my 5 years of crypto gambling experience. will post update if i ever recieve my withdrawal (which is small amount btw) might change review depending on whether i get it.

6 January 2026
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Absolutely a fraud

Absolutely a fraud! You sign up and you win but then if you withdraw they will take all winnings and try and say you have duplicate accounts. Which is not true. Total fraud do not play

25 December 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 5 out of 5 stars

Very good casino never had any problems…

Very good casino never had any problems wuick deposits and withdrawals. great selection of games. And a thank you to the my vip manager Elliot who is always quick to help with any questions

24 December 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you for the great feedback, James! We’re delighted to hear that you’ve had such a smooth experience with quick deposits and withdrawals, along with a fantastic selection of games.

It’s especially nice to hear your appreciation for our VIP support — Elliot will be thrilled to know his quick and helpful assistance has made a difference for you.

Wishing you continued smooth gameplay and plenty of exciting wins ahead at Vave!

Rated 1 out of 5 stars

THIS is a rate scam

THIS is a rate scam. When you set it to accept only higher rates, this site accepted an incorrectly low rate. A complaint was submitted, and that was the end of it.

Rates change at will and do not reflect current rates. This site does not work on many browsers.

17 December 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Won £15090 and after 3 days of waiting…

Won £15090 and after 3 days of waiting for a withdrawal message had a message that they had confiscated the winning because I used a free spin wheel 6 days prior. I have full recordings and proof. I will upload within the week. Do not use this casino! They will not pay you if you use any promotion available! Any other crypto casino will be better than this.

11 December 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 2 out of 5 stars

Joke

I used to play on this site a while back and wasnt any problem. But the previous experience put me down a lot. Made a deposit quiet a big amount and for 5 days i Still havent received it saying its in for review with the financial team camon man for 5 days most of the site i play the most was 2 hours top not 5 days this is an absolut joke.

6 December 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Customer service

Everything was fine untill i wrote to the support chat with the request of closing my account for a week, in other words i wanted a self exclusion. What they did was just funny, they closed my account permanently, i didnt knew that yet. So i wrote a email asking if i can get a confirmation on my self exclusion period, and they said that i cannot reopen my account which i didnt even mention. Stay away from that site, their customer service is just not existing.

9 December 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 5 out of 5 stars

Easy to use

Easy to use, quick withdrawals. Support quick to resolve issues.

1 December 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you for your feedback, Stuart! We’re happy to hear you found the platform easy to use and that withdrawals were quick and hassle-free.

It’s also great to know our support team was able to resolve any issues promptly. That’s exactly the experience we aim to deliver.

Wishing you lots of fun and smooth gameplay ahead at Vave!

Rated 5 out of 5 stars

Great customer servic

Great customer service and vip offers. Lucy is amazing! Thanks for being a good honest casino!

8 November 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you for your wonderful review, Leanne!

We’re thrilled to hear that you appreciate our customer service and VIP offers. It’s fantastic that Lucy has made such a positive impact — having attentive and helpful team members is something we take pride in.

Your kind words about our honesty and overall platform mean a lot to us. Thanks for sharing your experience, and we hope your future sessions continue to be enjoyable and rewarding!

Rated 1 out of 5 stars

I am a new member of this site

I am a new member of this site, I lost money in the first two deposits, I deposited money for the 3rd time, I won a little, I requested a withdrawal and they confiscated my money and deleted my account, using multiple accounts as an excuse. If you read the comments of a fraudulent site, they have applied the multiple account nonsense to dozens of people. Stay away from this site.

17 November 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 2 out of 5 stars

Withdrawal Time Not Fast Enough

Deposit went through fine, gameplay was fine, but of course, when it comes to the withdrawal stage, they love taking their sweet time. Crypto withdrawals should be processed instantly or within minutes, but my withdrawal request has now been pending for hours. Contacted customer support and received the same old generic "your withdrawal is under review by our finance team". Disappointing.

UPDATE: After around 32 hours, they finally approved and processed my withdrawal. I still think this is far too long for a casino to pay out winnings. There are so many other crypto casino sites that pay out winnings instantly, so I'd still recommend checking some of those out instead of playing on this site.

16 November 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you for your detailed feedback, Erik — we truly appreciate you taking the time to share your experience.

We’re glad to hear that your deposit and overall gameplay went smoothly, but we’re sorry for the delay you experienced with your withdrawal. We understand your expectations, especially when it comes to crypto transactions, and how frustrating waiting can be.

Please note that while many withdrawals are processed quickly, some requests may require additional review by our finance team for security and compliance purposes. This is a standard procedure designed to ensure safe and fair transactions for all users.

That said, we completely understand your point — 32 hours can feel like a long time, and we’re continuously working on improving our processes to make withdrawals faster and more seamless.

We’re glad your withdrawal was successfully processed in the end, and we appreciate your honest feedback. It helps us improve and provide a better experience moving forward.

Thank you for giving us a try, and we hope to serve you even better in the future.

Rated 1 out of 5 stars

Withdrawals on crypto aren’t instant

Withdrawals on crypto aren’t instant. This website screams scam and it is.

WARNING on depo bonus. You can’t get over $5 on bonus buys so if you buy a $60 bonus buy with your own funds whilst bonus is active and you win, they’ll take back your winnings based off of t&cs which is a joke.

10 November 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 4 out of 5 stars

Everything is good so far

Everything is good so far. There is many slots, many slots that aren’t on other websites. But the only issue is my withdrawal, I have been waiting for 5-6 hours. And when I added money it took 2 min.

9 November 2025
Unprompted review
vave.com logo

Reply from vave.com

Thank you for your feedback, Diyar!

We’re glad to hear that you enjoy the wide variety of slots, including titles that aren’t available on other platforms. It’s great to know the deposit process was quick and seamless.

We understand that waiting for a withdrawal can be frustrating, and we appreciate your patience. Fast and reliable payouts are important to us, and we’re constantly working to make them as smooth as possible.

Thanks for sharing your experience! We hope your future sessions continue to be enjoyable and that your next withdrawal is processed promptly.

Rated 1 out of 5 stars

Deposit not received

A deposit i made was not received.
I tried to explain that of the 2 deposits i made at the same time has the same transaction hash. And needs to be manually reviewed. I can litteralt see my deposit in their wallet on the chain. And was never added to my account. Countless hours of talking to live chat and it feels like i am speaking to people who have no idea about crypto.

30 October 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

You can literally feel and see with…

You can literally feel and see with every spin,every bonus and every thousand$ spent that its rigged.I played for weeks, Vave,don’t try to come and comment that it’s a luck thing,you cheating bstrds know what I’m talking about.Stay away, there are other sites that are not so awful-Betfury,Winna,Stake…Don’t donate your money,please

29 October 2025
Unprompted review
Rated 1 out of 5 stars

It's been more than 1 days since i am…

It's been more than 1 days since i am waiting for my payment.
Customer support always give same answer.
we don't know the timeline.
worst site ever I have seen.
No one is helping.
They don't care about the customers.

28 October 2025
Unprompted review
vave.com logo

Reply from vave.com

We're truly sorry to hear that your experience at Vave Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

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