Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Nic, Simon and the team are amazing. For 11 yrs now I have had all my underwear, swim wear, support wear and Prescription items from Vaniila Blush the quality is fabulous the staff and service beyond... See more
Company replied
These are lovely stoma pants, I love that there’s a variety of lovely feminine prints and that they are high waisted, which just about covers my scars. As I’m not long after my j-pouch removal/stoma s... See more
Company replied
The in store service is exceptional. Tailored to your specific needs. Nicola has vast experience of the requirements of the clients. The online services are superb. I had difficulty at first but, a ca... See more
Company replied
Company details
- #12 of 47 best companies in Medical Equipment Supplier
- #12 of 34 best companies in Disability equipment supplier
- #1 of 1 best companies in Gastrointestinal Surgeon
- #11 of 40 best companies in Medical supply store
- #31 of 105 best companies in Pharmacy
Written by the company
Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.
Contact info
Unit 43 Dalmarnock Road, G40 4LA, Glasgow, United Kingdom
- 01417630991
- info@vblush.com
- vblush.com
Free Fitting Service.
4.8
Excellent
656 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
It arrived !
7 January 2026
Reply from Vanilla Blush Medical Ltd
Great to hear Bryan. Happy New Year to you. Team VB
Reply from Vanilla Blush Medical Ltd
Thank you for the 5 Star review. Team VB
3rd time purchasing the hernia vest
3rd time purchasing the hernia vest. They're a life saver as theres nothing else to suit my problem as belts aren't big enough. Service and speed was exceptional. Thanks to all
21 December 2025
Reply from Vanilla Blush Medical Ltd
Hi Mark. Happy New Year. Thanks for the lovely comments. Delighted you are happy. Team VB
Reply from Vanilla Blush Medical Ltd
Thank you Bruce. Team VB
Very efficient and knew exactly what I…
Very efficient and knew exactly what I needed before I did. Everything came quickly after ordering and works well.
Thank you
8 November 2025
Reply from Vanilla Blush Medical Ltd
Wonderful to read Margaret. Thank you. Team VB
Customer service 5* Product 1*
Customer service was amazing, the lady on the phone was so warm and welcoming.
However the product i use and was provided are the only reason this is a 1 star review, the product was a hernia belt, it did not work in the slightest and with a parastomal hernia it is important for me to have that comforting yet safe fit. The belt kept slipping down even at its tightest, and it was incredibly small in width so It didn't actually support my hernia in that respect either.
27 November 2025
Reply from Vanilla Blush Medical Ltd
Hi Josh. Sorry to hear the product didn’t work for you. I am highly confident following a chat on return from Christmas holidays we will be able to solve this issue for you. Sounds to be like you are in the incorrect size and depth. Merry Christmas. Will speak in New Yesr.
Comfort and being discreet
Warm welcome and great choice to choose from... Also very friendly advice.
3 November 2025
Reply from Vanilla Blush Medical Ltd
Very kind, Asma. Thank you. VBTeam
Have developed a small pastoral hernia
Have developed a small pastoral hernia. These pants are brilliant, feel secure and comfortable wearing them
6 December 2025
Reply from Vanilla Blush Medical Ltd
Cathy, thanks for the review. Happy New Year. Team VB
Reply from Vanilla Blush Medical Ltd
Mrs B. Really appreciate the review. Team VB
Excellent Quality and Customer Service.
I love their quality and the confidence I gain. Customer service is exemplary!
29 November 2025
Reply from Vanilla Blush Medical Ltd
Hi Marge. Thank you for giving us this 5 star review. We are so pleased. Wishing you a Merry Christmas from the Team at VB.
Excellent product and service
Very pleased with my order, perfect pants to me for someone with a stoma. Excellent service, made a request to delay my delivery because I wasn’t returning to the country for a few days and they responded to say no problem and delivered it just after coming back home.
29 November 2025
Reply from Vanilla Blush Medical Ltd
Thank you so much, Jane. We are delighted you are happy with our products and service. Wishing you a Merry Christmas and a healthy New Year. Team VB
Great customer service from Nic
29 November 2025
Reply from Vanilla Blush Medical Ltd
Thank you very much Trevor for this review. Wishing you a Merry Christmas from the team at VB.
My Go To for Underwear & Supportwear
I’ve been using Vanilla Blush since I met founder, Nic, at an ostomy supplies event not longer after I’d had my ileostomy formed back in 2012. They are my go to for underwear and support-wear, I’ve always found them to be attentive, customer focused and it feels like they make the whole online experience feel more personal. Plus the quality is top notch.
29 November 2025
Reply from Vanilla Blush Medical Ltd
Hi Angela. Thanks very much for this lovely review. We are delighted you are happy with our product and service. Wishing you a Merry Christmas and a healthy and joyful New Year. Team VB
Issues promptly resolved
After my previous review, Nicola from Vanilla Blush contacted me and we have resolved my previous issues. My query was handled quickly and efficiently and I have reflected this on my review.
I Risby
28 November 2025
Reply from Vanilla Blush Medical Ltd
Hi Ian. Sorry to see you’ve given us a 1star review. I’ve taken the liberty to look into this for you. Order number 129159 was placed during Black Friday, 50% off was not available during Black Friday on multiple packs. I can only apologise but I never saw the email looking for a replacement vest being sent with this order. I’ve looked through the emails I have access to and yes, you are completely correct, you did send an email and it doesn’t look like I replied to it. I can only put this down to human error during a very busy time for us. In terms of the vest with holes, I have no access to that email right now but will make this a priority on return to work on Monday. I am sure we will be able to assist you, restoring your long term faith in our brand. Team VB
Essential products for ostomates.
I first bought Vanilla Blush products from my hospital bed after stoma surgery. Ive never looked back, their underwear and support garments are awesome of ostomates looking for some some extra support for their stoma and bag. Their shorts and leggings give my bag support while I exercise without being restrictive.
28 November 2025
Reply from Vanilla Blush Medical Ltd
Gillian. Thank you so much for taking the time to give us this review. We are thrilled you are happy. Wear with pride. Wishing you a Merry Christmas from the team at VB.
My goto place for stoma friendly…
My goto place for stoma friendly underwear! Local store (Glasgow) and pleased to support them.
28 November 2025
Reply from Vanilla Blush Medical Ltd
Robert, this is lovely to read. Thanks for giving us this 5 star review. Wishing you and your family a Merry Christmas. Team VB
Fantastic service
Vanilla Blush, always provide a great service. Beautiful products and fast delivery with amazing customer service
28 November 2025
Reply from Vanilla Blush Medical Ltd
Joanne, very kind of you to take the time to give us this review. Wear with pride. Merry Christmas from the Team at VB
Try Vanilla Blush, you won’t be disappointed
Vanilla Blush is a company of lovely helpful people and nothing is too much trouble for them. Over the years I have communicated with them in various ways on a variety of subjects and the outcome has always been a positive and timely result. In my opinion anyone not using VB should give them a try at the next opportunity, you won’t be disappointed.
27 November 2025
Reply from Vanilla Blush Medical Ltd
Colin, you are so kind to give us this review. We are delighted you are happy with our products and service. We wish you a Merry Christmas and a healthy and joyful New Year. Team VB
Fantastic as always
As always the product is amazing fit is great service is brilliant and very very good prices a place a buy from time and time again and will continue to buy from
27 November 2025
Reply from Vanilla Blush Medical Ltd
Thank you Andy. Wishing you and your family a Merry Christmas and a Peaceful and Healthy NY. VB Team
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