Clothing advertised looks beautiful. But easy to see that Ai and photoshop is used. I saw the same items advertised on another website. Called diaknit. Same product images, descriptions and format of... See more
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Review summary
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SCAM. Do not order from VCHICS. Pure Bait and Switch. They show beautiful, whimsical clothes, claiming they are made of cotton or linen. After I ordered and paid, it took weeks to get a shipping dates... See more
Company replied
I ordered a Tshirt in green but received one in dark gray with white stitching that was already coming loose. The size was ridiculously small. I have NEVER been so disappointed in an item that I've... See more
Company replied
stay away from it unless you want to waste money on a poorly made product. the images show clothing with texture, made of wool, not a lycra with color printed texture. this company is the reason every... See more
Company replied
2.3
Poor
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Absolutely Disgusting Experience
Absolutely Disgusting Experience
I am extremely disappointed with this company. The item I received looked nothing like what was advertised. The quality was shockingly poor – cheap material, badly made, and completely unwearable. It honestly felt like a knock-off you’d get from a market stall, not something sold by a so-called legitimate business.
To make matters worse, after contacting them multiple times to request a refund, I have been completely ignored or given excuses. This is unacceptable customer service and feels outright dishonest. If you are advertising products, they should match what the customer actually receives – and refunds should not be this difficult.
I feel misled and ripped off. Save your money and do not buy from this company. I will never order from them again and will be warning others to avoid them.
20 December 2025
Unprompted review
Reply from Vchics
Dear Kishan Singh,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Cheaply made
Cheaply made. Design doesn't match on side. Jewelry that was ordered looked like it came out of a gum machine. I wrote a bad review. They responded asking what they could do to make me change my review. I told them I wanted a refund. They said I had to send pictures. I sent pics and I have not heard from them. So, if you're thinking of buying something from them, walk away quickly.
30 January 2026
Unprompted review
Reply from Vchics
Dear Carol Hill,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
DO NOT BUY FROM THIS COMPANY!
Item was not as pictured and was not the correct size to the measurements provided. Reached out to the company via their return policy email 5x's and have yet to receive a reply. DO NOT BUY FROM THIS COMPANY!. Very poor customer service and falsely advertised products. Images show a woven product when the actual product is 2D printed with flaws!!! Want my money back!!
**Update**
Ordered a cardigan viking cloak for my husband on
1/7/2026 that was advertised as knitted and embroidered and when the item arrived it was cheaply 2D printed and not at all what was pictured. I have sent them over ten emails trying to return this item for false advertisement and they offered me discounts on another purchase of their falsely advertised items and then stated that if i do want a
refund that i would be responsible for all of the shipping fees back to CHINA!!! This company is taking advantage of consumers by advertising beautifully hand made knitted items. I want to receive an all fees paid return label with the full amount of my purchase refunded!!!
19 January 2026
Unprompted review
Reply from Vchics
Dear Chantae Williams,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Be careful
Great and unique products.
They don't look anything like the pictures featured when you get them.
So watch out.
24 January 2026
Unprompted review
Reply from Vchics
Dear Alan,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Fake Clothing, False advertising
Clothing advertised looks beautiful. But easy to see that Ai and photoshop is used. I saw the same items advertised on another website. Called diaknit. Same product images, descriptions and format of details. They both advertise as “knit sweater” but the prices are amazing if it’s truly knitted. Completely False advertising! They don’t sell knitted items!!! They send designs printed on sweatshirts!!! Sooo disappointing!
24 January 2026
Unprompted review
Reply from Vchics
Dear April，
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I love the selection
I love the selection. I love the styles. I think you have a lot of good things.
25 January 2026
Unprompted review
Reply from Vchics
Dear Kimberly Young,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
selections
22 January 2026
Unprompted review
Reply from Vchics
Dear Lil John,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
This company is a scam
This company is a scam. They advertise beautiful clothing and deliver poor quality garments that are nothing like what they advertise. Customer service gives you nothing but a run around, repeatedly stating they need approval from another department. Approval never comes. Please do not waste your money as I did.
11 July 2025
Unprompted review
Reply from Vchics
Dear Annette Stocker Guy,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Great Gift Ideas
Buying a birthday gift for my wife. She's half Norwegian so she loves the products on your website. Can wait to give her the presents!
19 January 2026
Unprompted review
Reply from Vchics
Dear Pablo Cruise,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Reply from Vchics
Dear stacy brown,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Vchics the great deciever…
Ordered two sweaters images show knitted items that look beautiful.The items that arrived are sweatshirt material printed with knit designs and are 2d not 3d. Very disappointed. Ordered a 5x and it fit like a large.
19 January 2026
Unprompted review
Reply from Vchics
Dear Emmett,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
ordered to pull over hoodies
ordered to pull over hoodies . One advertised as embroidered it was not. It was printed on , which looked terrible. Looks nothing like what they show on the website. The other looked fitted and look like some sort of velveteen fabric it was not. Both were big baggy horrible looking garnets very cheap. Company is not cooperating with me trying to return them.
6 January 2026
Unprompted review
Reply from Vchics
Dear Robin Bloom,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Update
Update: since I received the cheap thin prints in October I have tirelessly emailed there support team for a refund and all I have received is the worse customer service iv ever experienced. I’ve been offered vouchers that I have declined. I was told it would cost me $70 to send items back that I was more than happy to pay just to get them out of my house but never received the return address from them. I was told I was emailing the wrong department, the computers are down, there manager is off work, they need more than one manager to agree to refund me. I even sent a picture of there response I received on Trustpilot asking me to get in touch so they can resolve this problem and that there so sorry for the inconvenience but still I was past from pillar to post with nothing resolved and still no refund. The replies are generic replies, they’re out to con and scam everyone and they are getting away with robbing £1000s per month from their victims. I’m gonna take this one on the chin and a lesson learned. It’s sad to see so many other people out there that have fell victim to their false advertising and AI clothing range.
16 January 2026
Unprompted review
Reply from Vchics
Dear D C,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Reply from Vchics
Dear Michael Dobert,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
WARNING Do not buy from this company
Do not buy from this company, what you see on line is not what you get!
All you get is cheap nock off off what was or still is a genuine company 🤔
I have tried to send my order back but they will not give me a return address. All I get is offers off discount off of my next order which of course will never happen!!!
They have now stopped replying to my emails 😡
After I left this first review as you can see below vchichs asked me to contact them so we could sort out my issue with them! As predicted After they told me that they would give me a refund I have heard nothing more from them! Yet again this is just another lie to make them look to you as if they have good intentions, what a joke they have no intention of helping anyone, they just want you to give up and go away!!!
25 November 2025
Unprompted review
Reply from Vchics
Dear Wanda Bentinck,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
DONT DO IT!!!!
Absolute garbage!!! Nothing like you expect and takes a month to get
13 January 2026
Unprompted review
Reply from Vchics
Dear Jb,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
I ordered over $150 worth of clothing …
I ordered over $150 worth of clothing almost 6 weeks ago for Christmas gifts and still haven’t received it. Never again. Extremely unhappy.
5 December 2025
Unprompted review
Reply from Vchics
Dear Katie Marie,
Sorry for the inconvenience.
Can you tell us your order number?
We will check the status of the order for you.
Looking forward to your reply.
Best Wishes
Scammers
The pictures are gorgeous, the real product not so much. Different materials. I would never buy anything again from them, scammer for sure
9 January 2026
Unprompted review
Reply from Vchics
Dear Raidel Gonzalez,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Who is true maker of Celtic angel wing dress ?
Wholly cow where to I begin they have stolen designer photos the slams the Internet with there shops not all named vehicles sweater angel dresses are printed on a hoodie material cut is not even attempted to shape a woman they are using ai to created beautiful cloths and send cheap I would not give 50 cents in a thrift store angel sweater knits if anyone can identify the real maker I would love a heads up thanks
9 January 2026
Unprompted review
Reply from Vchics
Dear Michelle Marino，
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at support@vchics.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
The absolute worst company I have ever…
The absolute worst company I have ever dealt with. Fraudulent pics that are not what you get. And no customer service for returns, they string you along with ridiculous requests till you just give up. DONT do it. Rip. off.
Reply to reply+++As stated above attempted numerous attempts at Support at Vchics. Writing a reply that pretends to care just verifies what I stated above. Will donate this junk to thrift store and take up with my credit card company as fraud. Should have read all the other reviews out there before ordering.
7 January 2026
Unprompted review
Reply from Vchics
Dear cathi miller,
Hello, we are sorry to hear about your negative experience. This is certainly not the level of service we strive to provide, and I would be happy to investigate and rectify the situation for you! Could you please provide your order number? Or could you please contact our after-sales support at support@vchics.com and provide your order details so we can verify and address your issue directly? We are committed to finding a satisfactory solution, whether it's a refund, a replacement, or any other way that can resolve your problem.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
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