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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly, even to challenging locations. Many people highlight the exceptional customer service, with staff being described as helpful, knowledgeable, and polite, providing excellent advice and support. Reviewers appreciate the high quality of the products and the ease of finding the correct parts on the website. The overall sentiment indicates a reliable company that consistently provides great service and products, making it a preferred choice for many customers.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent advice and efficient... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and excellent... See more

Product

Customers consistently note positive experiences with product quality and availability, often finding exactly... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wouldn’t go anywhere else. Super fast delivery even to Northern Ireland which at times can be troublesome. Website is laid out so even a novice like me can easily find what I need and if I can’t, then... See more

Rated 5 out of 5 stars

I've just had a delivery from VE which was very quick and efficient and good value. However I wish to add the exceptional help and advice I received when I had to rebuild my Rally 200 on the way to th... See more

Company replied

Rated 5 out of 5 stars

Guy at VE uk , we're very helpful in chasing my missing parcel that was delivered to the wrong address due to currier incopetance. great service . well done guys !

Company replied

Rated 5 out of 5 stars

If I’m looking for a Vespa part or accessories then VE are my first port of call, mostly because they will have it in stock, the part will be of good quality and the knowledge of the people at VE is e... See more

Company replied


Company details

  1. #1 of 16 best companies in Motor scooter dealer

Written by the company

VE (UK) has been supplying scooter parts & accessories for 48 years. We are known for our reliabity and experience. Our staff are here to help and advise all customers on all aspects of Lambretta and Vespa classic scooters as well as all the Automatic scooters in the UK market. We look forwad to helping you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good communication,good product ,good…

Good communication,good product ,good price,good service,a simple recipe for a happy customer.

23 April 2023
VE Uk logo

Reply from VE Uk

Hello Lee, brilliant review, thanks for that. You highlight all the items of service we supply. Hope to hear from you soon. The VE Team.

Rated 5 out of 5 stars

SIP clubsport. Great service good price and quick…

Great service good price and quick delivery. Looks a lovely pipe too.

23 April 2023
VE Uk logo

Reply from VE Uk

Hi Elmo, thanks for a great review. You touched on all aspects of our company, service, price and delivery. It's greet for us to have you aboard Elmo, hope to hear from you soon, Cheers!

Rated 5 out of 5 stars

Friendly Helpful and efficient

Friendly, helpful and efficient help over the phone. Even had a call back to advise I had ordered a flyscreen for a Lambretta and not a Vespa. Order corrected and I was offered colour choice on blade! Can't speak highly enough about VEuk. Excellent customer service. Will definitely use them again

12 April 2023
Unprompted review
VE Uk logo

Reply from VE Uk

Hi Colin, thanks for the review. It;s pleasing that wwe sorted out any issues for you. Our team are known for being thorough, and they appreciate your review. We hope to hear from you when you need us. Alwayys happy to help you, the VE Team, cheers!

Rated 5 out of 5 stars

Vespa sprint petrol tank outer seal

Quality parts and a very fast despatch

26 April 2023
Unprompted review
VE Uk logo

Reply from VE Uk

Morning John, thanks for your review. We appreciate your comments on the parts you received from us. It is important to give quality
in all aspects of our service. Many thanks for your time. The VE Team.

Rated 5 out of 5 stars

Exactly what I needed

Exactly what I needed , spot on 👍

24 March 2023
VE Uk logo

Reply from VE Uk

Hi Steve, it's a great review, one that makes our team proud to serve you. Out efforts are always to work with our customers. Thank you for your excellent review. Cheers!

Rated 5 out of 5 stars
VE Uk logo

Reply from VE Uk

Thank you David for your very positive review of our service. VE rely on feedback to ensure that new customers can see that they are dealing with a creditable source, who offer a service that can be relied on. Thanks for your support, all the very best, cheers, The VE Team

Rated 5 out of 5 stars

Great lads to deal with and very…

Great lads to deal with and very knowledgeable .

22 March 2023
VE Uk logo

Reply from VE Uk

Hello Simon, thanks for a great review. We are proud of the effort we put into every phone call and we endeavor to give help and support to all requests. We look forward to being of service to you in the near future. Many thanks, the VE TEam.

Rated 5 out of 5 stars

Outstanding service as always from VE

Outstanding service as always from VE, advised me on the right items for my scooter so ordered them and before i knew it they was delivered.
Very helpfull from a company that KNOW what they are talking about, i won't be going anywhere else for my scooter parts/upgrades.....10/10

Mark.P.

6 April 2023
Unprompted review
VE Uk logo

Reply from VE Uk

Hi Mark, what a brilliant review. Our team work very hard to keep the high standards we have established, to keep our customers fully informed. We welcome your review and hope to hear from you soon, Many thanks for your top quality review, the VE Team, cheers!

Rated 5 out of 5 stars

Great service from Simon

Great service from Simon, updated me on my order and even sent my additional order free as my other one had already left.
I will definitely be buying all my parts from VE.

2 April 2023
VE Uk logo

Reply from VE Uk

Hello Mark, many thanks for a positive review. WE are pleased we were able to help Simon and the VE team appreciate your comments. We are here whenever you need us. Again, many thanks, speak to you soon, cheers!

Rated 4 out of 5 stars

The advice and help I received was…

The advice and help I received was first class and delivery was swift I would have given 5 stars if it hadn't been for the fact that delivery was messed up in that order was delivered to my home and left without permission instead of to my work as I had asked

27 March 2023
VE Uk logo

Reply from VE Uk

Hi Mick, our apologies over the delivery. Thanks for highlighting this mistake. We have altered the procedures relating to delivery to a second address and we believe that shouldn't happen again. Thanks also for the review. The VE Team.

Rated 5 out of 5 stars

10 out of 10

Great service as always,
With a knowledgeable sales team.

26 March 2023
VE Uk logo

Reply from VE Uk

Hi Andrew, we pride ourselves on every aspect of handling orders, and our technical support and knowledge. Many thanks for your excellent
Review, cheers, the VE Team.

Rated 5 out of 5 stars

VEs service has been outstanding…

VEs service has been outstanding recently. Happy to say I use them as regularly as possible.

26 March 2023
VE Uk logo

Reply from VE Uk

Hello Alan, thank you for your kind review. Our only wish is to give tyou the best of service. We offer a high level of quality of service to all our customers. Reliability and attention are our bywords. Thanks for your kind review, and we hope to hear from you soon, Regards, the VE Team.

Rated 5 out of 5 stars

Royal Alloy flyscreen

Todo perfecto.

22 March 2023
VE Uk logo

Reply from VE Uk

Hi Javier, thanks you for you kind review, Your comment 'Todo Perfecto' (ALL PERFECT) is very helpful to us, and shows our overseas sales are appreciated. All the very best wishes, we hope to be of help if you visit us again. Many thanks Javier.

Rated 5 out of 5 stars

Excellent customer service

Excellent communication from Simon.
Very fast delivery.
Had never used VE before they will definitely be on my list of suppliers from now on.

24 March 2023
VE Uk logo

Reply from VE Uk

Hi Michael, we are so pleased you used us as your supplier. Everyone at VE works hard to make sure our customers are kept up to date on their order with us. Many thanks for the great review, cheers!

Rated 5 out of 5 stars

5 stars

5 stars
Excellent as usual

22 March 2023
VE Uk logo

Reply from VE Uk

Hi Graham, and thanks for yout very positive review. All the team work hard to keep our customers pleased and happy they dealt with VE. One again, a big thanks. Cheers!

Rated 5 out of 5 stars

Fantastic service very friendly staff…

Fantastic service very friendly staff the parts are fantastic value

10 March 2023
VE Uk logo

Reply from VE Uk

Hi Andrew, firstly thank you for a brilliant review. Thank you also for highlighting the quality of our parts, service, and our staff.
We look forward to being of service to you in the near future. All thevery best, the VE Team.

Rated 5 out of 5 stars

Helpful staff and very reasonable…

Helpful staff and very reasonable prices.
They also have a wide and ever expanding product range, a go to if you own a classic scooter.

25 February 2023
VE Uk logo

Reply from VE Uk

Hi Jason, we are always pleasd to read reviews, and your review hits all the right buttons. Helpful Staff - reasonable prices - good product range, you have ticked all the boxes. We look forward to hearing from you in the near future. All the best, the VE Team.

Rated 5 out of 5 stars

Very positive

My experience with veuk, has been very positive, help and assistance with products was very good, even advisory phone calls regarding delivery times, was great to know I as a customer was being thought about.

22 February 2023
VE Uk logo

Reply from VE Uk

Hi Stephen, thanks very much for your review. You have highlighted all the factors we use to ensure every customer gets the help and feedback on their shipment, We are always here to help. Cheers, The VE Team.

Rated 5 out of 5 stars

Ethanol resistant petrol pipe

Excellent product and service at the right price.

23 February 2023
VE Uk logo

Reply from VE Uk

Hello Michael, thanks for the great review. The mindset today is to raise prices, whilst that happens, we always try to retain prices at the lowest we can. Combine prices with our service, gives us a heads up that we are doing what our customers want. Thanks Michael for the review, Hope to be able to service your requirements again.

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