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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly, even to challenging locations. Many people highlight the exceptional customer service, with staff being described as helpful, knowledgeable, and polite, providing excellent advice and support. Reviewers appreciate the high quality of the products and the ease of finding the correct parts on the website. The overall sentiment indicates a reliable company that consistently provides great service and products, making it a preferred choice for many customers.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent advice and efficient... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and excellent... See more

Product

Customers consistently note positive experiences with product quality and availability, often finding exactly... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wouldn’t go anywhere else. Super fast delivery even to Northern Ireland which at times can be troublesome. Website is laid out so even a novice like me can easily find what I need and if I can’t, then... See more

Rated 5 out of 5 stars

I've just had a delivery from VE which was very quick and efficient and good value. However I wish to add the exceptional help and advice I received when I had to rebuild my Rally 200 on the way to th... See more

Company replied

Rated 5 out of 5 stars

Guy at VE uk , we're very helpful in chasing my missing parcel that was delivered to the wrong address due to currier incopetance. great service . well done guys !

Company replied

Rated 5 out of 5 stars

If I’m looking for a Vespa part or accessories then VE are my first port of call, mostly because they will have it in stock, the part will be of good quality and the knowledge of the people at VE is e... See more

Company replied


Company details

  1. #1 of 16 best companies in Motor scooter dealer

Written by the company

VE (UK) has been supplying scooter parts & accessories for 48 years. We are known for our reliabity and experience. Our staff are here to help and advise all customers on all aspects of Lambretta and Vespa classic scooters as well as all the Automatic scooters in the UK market. We look forwad to helping you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service - again

Thanks again to the people at VE UK👏👏. Service and delivery is always super quick. Extremely reliable company to order from👍👍

25 August 2025
VE Uk logo

Reply from VE Uk

Hi David, thank you for the kind words in your review of VE UK. Our team send you their thanks for your review. All the very best wishes. Cheers, The VE UK Team.

Rated 5 out of 5 stars

Excellent service nice staff

Excellent service nice staff

25 August 2025
VE Uk logo

Reply from VE Uk

Our Team are dedicated to providing a top quality service, and Spencer you have proved that in your review. Thank you for your kind words. Best wishes, hope to speak soon. Cheers!

Rated 5 out of 5 stars

Fast friendly service

25 August 2025
VE Uk logo

Reply from VE Uk

Thank you Andrew for you're positive review of your recent order from VE UK. We hope to hear from you again soon. Kind regards, VE UK. Cheers!

Rated 5 out of 5 stars
VE Uk logo

Reply from VE Uk

Hi Phil, thank you for taking the time to send us your review. We pride ourselves on the quality of our service and the handling of shipments dispatched. We very much appreciate your time. All the very best, VE UK.

Rated 5 out of 5 stars

Always great service

Always great service

24 June 2025
VE Uk logo

Reply from VE Uk

Hello Robert. Thanks kindly for your comments on your review. Your comment is short but concise, and we pride ourselves on being efficient in all aspects of our service. Kind regards, the VE UK team.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, quality parts and products at a great price.

24 June 2025
VE Uk logo

Reply from VE Uk

Hi Ian, thanks very much for your kind review, cheers, VE UK! You highlight our service, quality parts and Products, also Great prices. Hopefully, we'll hear from you again soon. Cheers!

Rated 5 out of 5 stars

Very fast delivery and very reasonable…

Very fast delivery and very reasonable prices compared with other scooter parts dealers

25 May 2025
VE Uk logo

Reply from VE Uk

Thanks for the excellent review, that will be read many VE customers. We are known for our honesty and customer service.
Once again thank you for the exceptional review.
The team at VE

Rated 5 out of 5 stars

Excellent service fast delivery.

Excellent service fast delivery.

26 May 2025
VE Uk logo

Reply from VE Uk

Hi Michael, thank you for reviewing your recent purchase from VE UK. You highlighted Excellent Service and Fast delivery, which are both items we pride ourselves on. Thank you for taking the time to send us your review. WE hope to hear from you again soon. All the very best, VE UK, Cheers

Rated 5 out of 5 stars

Great service as always from VE

Great service as always from VE

26 May 2025
VE Uk logo

Reply from VE Uk

Hello Dave. Many thanks for your review of your recent purchase from VE (UK). In all instances, we endeavour to offer the very best service to all our customers. We pride ourselves on the quality of the parts and our service. Thanks for your time, all the very best. VE UK.

Rated 5 out of 5 stars

Excellent service

Great price .top quality items .speedy delivery
Highly recommended .more orders will be placed

26 May 2025
VE Uk logo

Reply from VE Uk

Hi Philip, thanks for your time sending in your review. Your comments highlight all aspects of your order. Many thanks, and we hope to hear from you soon. Kind Regards, VE UK, Cheers.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, quick delivery

25 May 2025
VE Uk logo

Reply from VE Uk

Hello Ian, A big thanks for your review of your order with us. We appreciate all reviews and are happy to reply as a loyal customer. Best regards from VE (UK), Cheers!

Rated 5 out of 5 stars

Happy Customer …

Simon at sales is always happy to help and does his upmost to keep the customer satisfied.

25 April 2025
VE Uk logo

Reply from VE Uk

Simon is an exceptional staff member, he will see an order through to shipping and even call customers to keep them posted.
The team at VE

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery and the order was very well packed, will definitely use Ve for my next order, thanks.

29 April 2025
Unprompted review
VE Uk logo

Reply from VE Uk

Thanks for the great review, we always try to give our best service to every customer.
The team at VE

Rated 5 out of 5 stars

Vespa PX

Since getting myself another Vespa px I have used VE UK for a couple of bits, found them extremely helpful and friendly, will definitely be using them again
Thank you.

14 April 2025
Unprompted review
VE Uk logo

Reply from VE Uk

Hello James, Thank you for a very positive review. As one of our staff quoted, it is the reason we come to work. We are always here to offer advice and assistance—a big thank you for your support. Cheers James.

Rated 5 out of 5 stars

Great service as always and fast…

Great service as always and fast delivery ,A+.

15 April 2025
Unprompted review
VE Uk logo

Reply from VE Uk

Hi Duncan, many thanks for your kind review. Please pass our web details to your friends and clubmates. We are delighted you are pleased with the quality of our service. Many thanks for your kind words. All the very best from the team at VE-UK, cheers!

Rated 5 out of 5 stars

Good knowledgeable service.

7 April 2025
Unprompted review
VE Uk logo

Reply from VE Uk

Hello David. We pride ourselves on the quality of our knowledge of all scooter subjects. Thanks for taking the time to support VE with your review. We hope to hear from you soon. Cheers.
VE-UK

Rated 5 out of 5 stars

Fly Screen Royal Alloy

One of the fastest deliveries from UK to Germany I ever received. One of the best customer services as well. In addition the ordered fly screen was best packed, high quality and fits perfectly for the Royal Alloy. For sure again. Rgds Heiko

25 March 2025
VE Uk logo

Reply from VE Uk

Hello Heiko. Thank you for your superb Review and the kind words. We are delighted you found our service so highly described by you. We work to a very high standard, and our efforts are well-received by customers, A big thanks to you, we hope to hear from you if you require more parts and accessories. Best wishes.

Rated 4 out of 5 stars

Couple of things not in stock or would…

Couple of things not in stock or would have been 5 stars

25 March 2025
VE Uk logo

Reply from VE Uk

Hi Derek, As suspected, the Clutch tool arrived this morning, and it is on its way to you today. Thanks for your order. We hope to hear from you soon, All the best, the VE Team. Cheers!

Rated 5 out of 5 stars

Very easy to deal with and knowledgeable

Very easy to deal with and knowledgeable

25 March 2025
VE Uk logo

Reply from VE Uk

Hello Linda. Many thanks for reviewing your purchase from VE. We work hard to ensure dealing with VE is easy and our staff are helpful in all aspects of your purchase. We hope to hear from you again soon.
Best wishes. Cheers!

Rated 5 out of 5 stars

Had a few bits from VE

Had a few bits from VE. Everything arrived quickly, packed well and exactly as ordered. Many thanks.

28 March 2025
Unprompted review
VE Uk logo

Reply from VE Uk

Hi Tim, thanks for your review and your kind words. We always do our very best to ensure you are served with the best service. Do keep in touch with us/ Thanks for using VE for your scooter parts and accessories, all the very best, from The VE Team. Cheers!

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