problem with the complaint
I purchased a pair of sneakers from Vearce on 17 June 2025 for €77.
After normal use, the shoes started showing serious quality issues. The leather on the upper part became damaged and eventually the shoe completely came apart.
I tried to contact customer support several times regarding a warranty claim, but received no response. The support email address listed on the website appears to be non-functional and returns delivery errors.
What disappoints me most is not the product defect itself, but the complete lack of customer service and communication. A company selling products in the EU should provide a working support channel and handle customer complaints properly.
I cannot recommend this shop based on my experience.






