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Vea Telecoms Reviews 1,939

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TrustScore 5 out of 5

5.0

Telecommunications Contractor
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Review summary

Created with AI, based on recent reviews

Looking at 1,540 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their ability to quickly diagnose and resolve issues. Many people also commend the excellent service and prompt response times, noting that problems are often fixed swiftly and effectively. However, some people were dissatisfied with the company's website and reported poor customer service experiences, including slow responses and a lack of compensation for service outages.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Clients share positive opinions on service. Many reviewers praise the efficiency and professionalism of the... See more

Website

Reviewers express significant frustration with internet outages. Many customers experienced their Wi-Fi going... See more

Response time

Consumers generally express satisfaction with response times, often highlighting the speed and effectiveness... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lost service over the weekend- was told had an appointment booked yesterday but Noone turned up waited all day. Really Nnoyed- however sajid and mdu restored my faith in you fiber as they sorted quick... See more

Rated 5 out of 5 stars

Sajid & Mdu came today to relocate my router (and wallbox). I was worried they were going to complain about it being too far away and come up with excuses to not do it how I wanted however they did th... See more

Rated 5 out of 5 stars

Matthew and Wilkinson from Burnley team were very helpful. Kind and efficient, would definitely recommend these workers to come round and resolve your issues. My WiFi had stopped working and very quic... See more

Rated 5 out of 5 stars

A* service from engineers Eddy and Mauro from Manchester who came to fix a damaged line for my Brsk connection. The internet was down because a mouse had chewed through the cable, but they quickly fou... See more

Company details

  1. Telecommunications Contractor

Written by the company

Vea Telecoms , where our commitment to excellence drives everything we do. As a leading Maintenance and full turnkey telecommunications company, we prioritize customer satisfaction, innovation, and integrity in all aspects of our business. Our clear vision, robust strategic planning, and continuous dedication to improvement ensure that we deliver exceptional products and services tailored to meet your needs. With a customer-centric approach and a culture built on accountability, resilience, and gratitude, we strive to exceed your expectations every step of the way. Join us on our journey towards excellence and experience the difference with Vea Telecoms

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Gerald and (I think his name was Tony)

Gerald and (I think his name was Tony), please confirm with Gerald), were fantastic, I suffer with bipolar and severe anxiety, but they put me at ease straight away. I can't thank them enough, a credit to your company, give them both a pay rise. 😂
Kindest regards,
Kevin Stubbs.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

A big thank you to Clint and Freddie…

A big thank you to Clint and Freddie for the multiple visits and continued to support for resolving our internet issues. The weekend support was appreciated and not expected. They went above and beyond with regards to customer service! Thank you Clint. Thank you Freddie.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Mru The engineer who came to fix my…

Mru The engineer who came to fix my internet did an excellent job. Everything was handled quickly, efficiently, and without any complications. He was also very friendly, polite, and professional throughout the visit. I highly recommend his service.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Lost service over the weekend- was told…

Lost service over the weekend- was told had an appointment booked yesterday but Noone turned up waited all day. Really Nnoyed- however sajid and mdu restored my faith in you fiber as they sorted quick- greT lads

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Jonathan and Gerald were fantastic

Jonathan and Gerald were fantastic, really polite and helpful. They explained everything and were quick and efficient. Not a great fan of the company with the recent issues I have been having but Jonathan and Gerald certainly made a good impression

15 April 2026
Unprompted review

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