Vecta Healthcare Reviews 

16
TrustScore 4.5 out of 5

4.5

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Company details

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Vecta Healthcare provides a comprehensive, reliable and customer focussed private ambulance booking service for families and organisations looking to book a private ambulance anywhere in the UK. Vecta also provide a nationwide booking service for medical event cover across the UK. Our service connects patients, families, care providers and event organisers with appropriately equipped vehicles and qualified medical teams, ensuring the right level of care for every situation. Operating through our established platform at www.vectahealthcare.co.uk, Vecta Healthcare simplifies the process of high dependency and non‑emergency ambulance transport, patient transfers and on‑site medical cover for events of all sizes. We focus on speed, transparency and reassurance, making booking straightforward at times when clarity and confidence matter most. Vecta Healthcare works with experienced clinicians and trusted providers to deliver safe, compliant and responsive medical transport and event services, with clear communication and support from enquiry through to journey completion.


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4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.5

All reviews

(16)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Needed help with an ambulance service…

Needed help with an ambulance service for my father.they responded very quick. Kept to my time frame.very truthful and trustworthy. Very well mannered with the way they communicated.

4 September 2026
Unprompted review
Vecta Healthcare logo

Reply from Vecta Healthcare

Thank you for your review Moaza. Best wishes to you and your family.

Rated 5 out of 5 stars

Wonderful caring service

Wonderful caring service. We did a long journey-4 and a half hours and the service from booking to delivery home was first class. Super communication and lovely drivers .

30 August 2026
Unprompted review
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Reply from Vecta Healthcare

Thank you Dawn for your review and kind words regarding our ambulance booking service.

Rated 5 out of 5 stars

At an extremely stressful time for our…

At an extremely stressful time for our family Vecta arranged a private ambulance for my bed bound father with very little notice. The communication was excellent, costs clear and value for a very skilled job the crew did with the steps and narrow door ways. More than this though- every member of the team- by phone, for payment, the crew- showed so much compassion for us all. Can’t recommend enough.

5 August 2026
Unprompted review
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Reply from Vecta Healthcare

Thank you for your amazing review of our ambulance booking service Lucy. Best wishes to you and your family.

Rated 5 out of 5 stars

A highly professional service

I needed to organise a transfer for my sister from a care home in Cambridgeshire to Wales. My sister is blind, limited mobility and frail. I couldn’t travel with her. I was extremely anxious and had great difficulty finding a service that could accommodate all her needs. I had spent several days but with no luck. I called Vecta on the third day and from the outset I felt confident and a huge sense of relief that they would not only be able to fulfill what was needed but would do it professionally and efficiently. For me I knew my sister would be safe. The communication and reassurance was brilliant. A huge thank you.

28 July 2026
Unprompted review
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Reply from Vecta Healthcare

Thank you Gill. It was a pleasure being able to help you and your family with the transfer. We really felt as if you had been through it a bit by the time we spoke and we are delighted that our ambulance booking service made such a difference.

Rated 5 out of 5 stars

The staff were so kind to my dad and…

The staff were so kind to my dad and made the whole process far easier than we had expected. Dad is now really comfortable in his new room. Thanks so much!!!

23 July 2026
Unprompted review
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Reply from Vecta Healthcare

Thank you for your review Claire

Rated 5 out of 5 stars

Excellent service

From initial enquiry at short notice to providing the service within a few hours the whole experience was dealt with professionally efficiently and with care.
The gentlemen organising the operation that being I required a quick discharge from hospital to home were excellent through to the two young paramedics who came to collect me were also professional and caring
and efficient - excellent team work

23 July 2026
Unprompted review
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Reply from Vecta Healthcare

Hi Helen. Thank you for your amazing review. We were so pleased to be able to help you at short notice with your patient transport request.

Rated 5 out of 5 stars

Needed a last minute ambulance to move…

Needed a last minute ambulance to move my eldery mum from one house to another, she can not walk and neededlots of man power and equipment, the service was spot on and effortless, we was kept update on every stage of the journey.

16 July 2026
Unprompted review
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Reply from Vecta Healthcare

Thank you for your review Russell. We are glad we were able to help with your ambulance booking.

Rated 5 out of 5 stars

Private Ambulance Transfer at zero notice on a Sunday

I needed to book a private ambulance transfer at zero notice on a Sunday for noon that day.
Vecta worked with local providers to find an ambulance and the arrangements were made very quickly.
They turned up exactly when they said they would, came up to the ward and got us home no problem.
Other providers were unable to help at such short notice.

5 July 2026
Unprompted review
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Reply from Vecta Healthcare

Thank you Andrew. We are delighted that our ambulance booking service could help at such short notice.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Ian went above and beyond on getting the ambulances for my mom's appointment at the hospital.
They confirmed it quickly even though it was ordered the day before. This was the second time I used their service, super professional team, on time, and Ian's communication was excellent. Recommend!

23 June 2026
Unprompted review
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Reply from Vecta Healthcare

Hi Ximena. It's been a pleasure helping plan your ambulance transfer journeys.

Rated 5 out of 5 stars

A Personal Service

Most people in need of a private ambulance are in a stressful situation themselves or are acting on behalf of someone who is. I contacted Vecta Healthcare when my father was seriously ill and needed transport. Ian went beyond what could be expected to help us out and I am happy to recommend Vecta to anyone else in a similar situation.

4 June 2026
Unprompted review
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Reply from Vecta Healthcare

Thank you for taking the time to leave your kind words and feedback of our ambulance booking service. Wishing you and your family all the best.

Rated 5 out of 5 stars

Clear, quick, excellent communication

We used Vecta Healthcare to bring my 93 year old father in law from Scotland to Stockport.
Right from the start Ian was very responsive. He answered questions and was clear and very helpful.
When we were let down the day before the move he quickly found another company and crew. The crew were really good. They really took care of him.
10/10 to all 3 of them.

5 June 2026
Unprompted review
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Reply from Vecta Healthcare

Thank you for leaving Vecta Healthcare a review. We are so pleased that our private ambulance booking service was able to take the strain at a time when you were all coping with important family plans. All the best to you and your family.

Rated 5 out of 5 stars

Reliable, professional and friendly service

My husband had an important appointment at the National Hospital for Neurology and Neurosurgery and needed to travel from his rehabilitation centre in Northamptonshire to London. The usual patient transport could not guarantee arrival on time for his appointment, so I approached Vecta Healthcare. They responded straight away arranged everything in a professional, friendly and client-focused way.
My husband’s travel to London and his return journey both went smoothly. Due to unforeseen circumstances his hospital discharge date and time have changed but Vecta Healthcare staff were great in managing this change, communicating and reassuring me when I was in a bit of a panic. The ambulance crews were fantastic. We made to the hospital on time and safely and timely back to my husband’s rehabilitation centre.
Great service, well worth it. We would definitely use again and highly recommend.

22 May 2026
Unprompted review
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Reply from Vecta Healthcare

Hi Lilu. Thank you. Your review really captures the value that we strive to achieve through our private patient transport booking service every day. Best wishes to you and your husband.

Rated 5 out of 5 stars

I needed immediate private ambulance…

I needed immediate private ambulance service to take my frail mum who is bedridden and had been discharged from A&E back home. Vecta Healthcare were very helpful and arranged a very fast ambulance discharge service to her home.

27 May 2026
Unprompted review
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Reply from Vecta Healthcare

Thank you for your review AC.

Rated 5 out of 5 stars

Excellent service

Excellent service. Accommodated next day request. Arrived on time. Friendly and kind crew who made the journey to and from the care home to an imaging centre really easy for my elderly father. Would recommend.

29 April 2026
Unprompted review
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Reply from Vecta Healthcare

Thank you Happy Mum. I'm glad our private patient ambulance booking service was able to help you at such short notice.

Rated 5 out of 5 stars

Private ambulance transfer

I needed a private ambulance to transfer my 91 year old frail mother from a residential home to a more specialised nursing home. With less than 48 to arrange the transfer I contacted Vector Healthcare. The whole process was so simple-from the initial online request that was followed up within minutes by a telephone call. Within an hour I had a (competitive) quote and confirmed the transfer within a couple of hours. Highly recommended.

22 April 2026
Unprompted review
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Reply from Vecta Healthcare

Thank you for your review Lilian. Your words really capture the value we are providing to families when they need to book a private ambulance.

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