vehiclehistory.us.org Reviews 

53
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Ordered a VIN report and was charged an additional $31 for a subscription that was never disclosed, I did not sign up for, or receive any receipt for -- I only got a confirmation of the $7 report fee.... See more

Rated 3 out of 5 stars

I used this service 3 times although it's quite simple and easy they will automatically sighn you up for a subscription charging you $24.95 on top of the $1 fee for the vinn verification. Customer ser... See more

Company replied

Rated 1 out of 5 stars

100%. scam. They offer a $1 vehcile title report (that you can view online). 5 days later they charge you $29.95 via a membership plan. At no point do they merchandise a membership plan. Total bait an... See more

Rated 1 out of 5 stars

Total Scam, charged $7 for one vin report which lacked important data, several days later I go a charge on my VISA for $30 subception fee. canceled the subscription and then had my VISA card charge o... See more


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1.3

Bad

TrustScore 1.5 out of 5

53 reviews

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1.3

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(53)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

****SCAM

****SCAM! SCAM! SCAM!**** Got charged the $1 fee. Then FIVE MORE $24.95 fees were deducted from my bank account within two weeks. DO NOT DO BUSINESS WITH THEM! ****SCAM! SCAM! SCAM!****

3 February 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, Tried it once on a dirt bike i purchased and they signed me up for a 24.95 subscription. Used the 1$ again for a car i was looking at and they signed me up for a 49.95$ subscription this time! they canceled it both times but still it was not disclosed on their site. STAY AWAY. Barely any info on the vehicle is given as well

2 February 2022
Unprompted review
Rated 1 out of 5 stars

A scam

A scam. They say you’ll get it for free and then say for $1.00. They tried to charge my grifriend’s card $24.95 but the bank blocked it as fraud.

30 January 2022
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD. STAY AWAY from this site. They lure you with $1 fee, give no relevant info and a spurious sounding company with name like VINDATA tries to charge $24.95 on your card. Luckily, my card company smelled fraud and declined. Now I need to cancel my card and deal with aftermath!

27 January 2022
Unprompted review
Rated 1 out of 5 stars

Scam Alert

This company dupes you into signing up for a monthly service by telling you you’re only getting charged $1, and then using ambiguous wording to sneakily sign you up for a recurring $25 monthly charge, effective immediately upon approving the $1 charge. It’s a super slimy way to do business and they know it. If I hadn’t checked my bank account, I never would have known, and I suspect many of their one time customers have inadvertently paid them $25 for months without knowing. Just a gross way to do business. What’s worse is the “report” that was generated literally had no information in it. Thankfully they refunded me. I would avoid this so called “business”.

17 January 2022
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Says it's $1.00, but there are 2 charges to my CC, $1.00 and $24.99. The report was a joke. It had no relevant information on it. I'm immediately disputing the $24.99 charge and maybe even the $1.00 one- useless. The "pictures" of my car weren't even correct of the cabin as I don't have a 5-speed. Please don't use this "service". They also asked for my telephone number- information I believe is not relevant to the purchase. Below is a cut and paste from their site.

Buy with Confidence: $1 Vehicle Pre-Purchase Essentials Report
Why do I have to pay a dollar?
We charge just $1 per report to help us keep our records up to date. Companies that offer free reports aren't able to provide you with up-to-date records. Companies that charge you more are just taking advantage of you.
Basic Report$1 Each

7 January 2022
Unprompted review
Rated 1 out of 5 stars

SCAM - PRICING IS NOT CLEAR ON WEBSITE

Look at the past several reviews. The company states they are clear with their pricing, and yet several reviewers were surprised by additional charges on their account. If Vehicle History truly cared and were legitimate, they would update their website with clear and accurate pricing. It’s that simple.

7 January 2022
Unprompted review
vehiclehistory.us.org logo

Reply from vehiclehistory.us.org

Hi Jaclyn,

We appreciate your additional feedback. As mentioned previously, the pricing on our website is quite clear. You are free to visit our website at VehicleHistory.us.org, enter a valid VIN number, and proceed through the checkout process to view these disclosures again. Since the website displays multiple offers, you may see a different one than you originally encountered. However, the format that each offer is displayed in stays the same. You'll find that there's a large banner disclosure that clearly outlines the total cost of the plan, its duration, and the frequency of the charges. The details of the subscription and its benefits are disclosed in several other places. All of these disclosures are made before obtaining your billing information.

We have thousands of happy users that use the services we market without any issues. We understand that no matter how prominent we make our disclosures, there will still be a very small minority of customers that do not take the opportunity to read them when they are presented with them. Our negative online reviews constitute less than 0.01% of the users that have used our website to purchase a subscription.

We apologize for the inconvenience you experienced, and our records show that we've already processed a cancellation and full refund for you. Please feel free to contact us if we can be of any assistance at all.

Thank you very much for sharing your honest feedback here. We love to hear from users of our website, regardless of their experience.

Xavier R.
Customer Support Manager
VehicleHistory.us.org

Rated 1 out of 5 stars

The reviews must be fake as i purchased…

The reviews must be fake as i purchased the "$1" report and then get an email form Chase fraud department with a $24.95 charge on my account. I call the 800 number right away and when i question them on what happened they told me that the account is closed and cant help me. VERY VERY Suspicious.

7 January 2022
Unprompted review
vehiclehistory.us.org logo

Reply from vehiclehistory.us.org

Hi,

We appreciate your review and feedback. Our website offers a $1 initial report with a Volume Discount Offer that may vary with regard to plan specifics such as price, duration, frequency of charges, and the number of reports provided. In each instance, the offer is disclosed throughout the website during the checkout process, via a large banner that is significantly more prominent than any other information on the page, in the order summary box, and in the money back guarantee box. You are asked to specifically consent to the offer by pressing a separate button before activating your subscription. At any time, there are multiple offers on our website, and returning to our website does not guarantee that you will see the original offer you initially saw.

We apologize for any inconvenience you experienced. Please contact us anytime via online live chat at VehicleHistory.us.org, 24/7 phone support at 1-800-856-7198, or email support at support@vehiclehistory.us.org. We will process a no-questions-asked refund and cancellation for you immediately upon your request.

Xavier R.
Customer Support Manager
VehicleHistory.us.org

Rated 1 out of 5 stars

Scammers!!!

I've been enjoying free vehicle history reports for years so when this company asked for $1 I almost didn't do it, but hey it's just a buck and my report was waiting. What a scam! Yes, they charged me $1 and then the next day $24.95! I immediately disputed the charge with my bank and after getting credit for that they did it again a week later. Steer clear of this company or you will be wasting a lot of time with your bank or credit card company!

11 November 2021
Unprompted review
vehiclehistory.us.org logo

Reply from vehiclehistory.us.org

Hi,

We appreciate your review and feedback. Our website offers a $1 initial report with a Volume Discount Offer that may vary with regard to plan specifics such as price, duration, frequency of charges, and the number of reports provided. In each instance, the offer is disclosed throughout the website during the checkout process, via a large banner that is significantly more prominent than any other information on the page, in the order summary box, and in the money back guarantee box. You are asked to specifically consent to the offer by pressing a separate button before activating your subscription. At any time, there are multiple offers on our website, and returning to our website does not guarantee that you will see the original offer you initially saw.

We apologize for any inconvenience you experienced. Please contact us anytime via online live chat at VehicleHistory.us.org, 24/7 phone support at 1-800-856-7198, or email support at support@vehiclehistory.us.org. We will process a no-questions-asked refund and cancellation for you immediately upon your request.

Xavier R.
Customer Support Manager
VehicleHistory.us.org

Rated 1 out of 5 stars

SCAM, LIE, TRICK!

their website home page offers a free report and at the back end, they ask for $1...

it's all a scam just to trick you into signing and to get your credit card info.

9 November 2021
Unprompted review
vehiclehistory.us.org logo

Reply from vehiclehistory.us.org

Hi,

We appreciate your review and feedback. Our website offers a $1 initial report with a Volume Discount Offer that may vary with regard to plan specifics such as price, duration, frequency of charges, and the number of reports provided. In each instance, the offer is disclosed throughout the website during the checkout process, via a large banner that is significantly more prominent than any other information on the page, in the order summary box, and in the money back guarantee box. You are asked to specifically consent to the offer by pressing a separate button before activating your subscription. At any time, there are multiple offers on our website, and returning to our website does not guarantee that you will see the original offer you initially saw.

We apologize for any inconvenience you experienced. Please contact us anytime via online live chat at VehicleHistory.us.org, 24/7 phone support at 1-800-856-7198, or email support at support@vehiclehistory.us.org. We will process a no-questions-asked refund and cancellation for you immediately upon your request.

Xavier R.
Customer Support Manager
VehicleHistory.us.org

Rated 1 out of 5 stars

Scam

Scam! Their website says $1 per report. After you enter your CC information the site shows that you are agreeing to $25/week charge!!!! I never got the report. Their site froze up. I waited 5 minutes and nothing. I called their customer service and they can’t find my transaction information. The lady told me to stop the charge with my bank however the bank tells you to stop with them. SCAM!!!!!!

30 October 2021
Unprompted review
vehiclehistory.us.org logo

Reply from vehiclehistory.us.org

Hi,

We appreciate your review and feedback. Our website offers a $1 initial report with a Volume Discount Offer that may vary with regard to plan specifics such as price, duration, frequency of charges, and the number of reports provided. In each instance, the offer is disclosed throughout the website during the checkout process, via a large banner that is significantly more prominent than any other information on the page, in the order summary box, and in the money back guarantee box. The offer information is displayed before ever obtaining your billing information. You are asked to specifically consent to the offer by pressing a separate button before activating your subscription. At any time, there are multiple offers on our website, and returning to our website does not guarantee that you will see the original offer you initially saw.

We apologize for any inconvenience you experienced. Please contact us anytime via online live chat at VehicleHistory.us.org, 24/7 phone support at 1-800-856-7198, or email support at support@vehiclehistory.us.org. We will process a no-questions-asked refund and cancellation for you immediately upon your request.

Xavier R.
Customer Support Manager
VehicleHistory.us.org

Rated 1 out of 5 stars

Scam

They charged me $1 as advertised for a useless report that didnt have the info I needed. Then they charged me $25 for lord knows what. Support was unresponsive and now I am disputing with my CC company. Dont waste your time on this scam website.

20 October 2021
Unprompted review
vehiclehistory.us.org logo

Reply from vehiclehistory.us.org

Hi,

We appreciate your review and feedback. Our website offers a $1 initial report with a Volume Discount Offer that may vary with regard to plan specifics such as price, duration, frequency of charges, and the number of reports provided. In each instance, the offer is disclosed throughout the website during the checkout process, via a large banner that is significantly more prominent than any other information on the page, in the order summary box, and in the money back guarantee box. The offer information is displayed before ever obtaining your billing information. You are asked to specifically consent to the offer by pressing a separate button before activating your subscription. At any time, there are multiple offers on our website, and returning to our website does not guarantee that you will see the original offer you initially saw.

We apologize for any inconvenience you experienced. Please contact us anytime via online live chat at VehicleHistory.us.org, 24/7 phone support at 1-800-856-7198, or email support at support@vehiclehistory.us.org. We will process a no-questions-asked refund and cancellation for you immediately upon your request.

Xavier R.
Customer Support Manager
VehicleHistory.us.org

Rated 1 out of 5 stars

I just wanted a report for my car for…

I just wanted a report for my car for 1$, now i am charged a subscription for 3 months, they are scammers advertising for 1$, the report is useless and outdated, contains no useful information.
i expect my refund

1 October 2021
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, like the others have said they charge your $1 and seconds later $25. I contacted them through Chat and they said that I must have subscribed to their service when I never did. It said download the report, then it said $1 and filled my credit card info and that was it. I’ll update my review if they revert the charges like they said they would.

26 September 2021
Unprompted review
Rated 1 out of 5 stars

Give me a $1 and I will take $24.85

The page stated a $1 charge for the report. I do not see any subscription change, but on my credit statement immediately after charge appeared.
I did not get an email or user ID to allow me to sign onto the website for additional reports.

24 September 2021
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM. DO NOT TRUST. Website advertises a first report for $1 and says further reports would be $25 weekly. I never agreed to pay the $25 weekly but was immediately charged for it anyways even though i only got one report. I emailed the company TWICE asking for a refund and to cancel the payments but still have heard nothing back. Total scam.

21 August 2021
Unprompted review

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