After the issues my son is having with gov.uk this was a less stressful adventure!
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Review summary
Created with AI, based on recent reviews
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Helpful trustworthy easy to use would recommend to friends and family
Company replied
Did not understand this bit at the end asking me to create a password - whether that was part of the process or optional. Its not difficult to create a process that makes sense so I suggest you f... See more
Company replied
Unable to Tax the car using the 16 digit number on the V11 form kept giving Vehicle Tax data not recognised. I tried to tax this last week ie before 31st May and may have misunderstood so tried again... See more
Company replied
Company details
About Vehicle Information
Written by the company
Access to our service is charged at £7.95 per month. All users get a 24 hour trial period during which they have unlimited access to test out the service, view the information on offer for their vehicle(s), set up their alerts and more. If they feel the service is not for them, they are free to cancel at any point during their membership, by either contacting our helpful customer service team, or by simply clicking the "close account" button from within their account.
Please note, that unless an account is cancelled before the end of the 24 hour trial period, the user will be charged the £7.95 fee for the following month's access.
If you have any questions at all regarding Vehicle Information, please contact us at any time (we are available 24/7). If you have any queries regarding your account, please call or email us rather than leave a message on Trustpilot, as we will be able to help you much faster.
Want some help?
View our FAQs Contact Us Login to your account Join Vehicle InformationWhat's included?
Set up expiry alert reminders for your:
- Insurance
- Breakdown cover
- Servicing
- Driving license
- Parking permits
You can also view:
- 1 x VDI Vehicle History Report per vehicle per month
- Includes finance, stolen & write-off checks
- Get up to a max of 5 reports per month
- Similar reports from AA & RAC are sold at around £14.99 each
- Mileage graphs
- Technical information and specs including power, speed, fuel consumption and more
- Live fuel price data
- Save money on fuel every time you need to fill up, by finding the cheapest petrol stations in your area
- Estimated current value
- Number of previous keepers
- ...and more
You can have up to 5 vehicles listed in your account at any one time, but can swap out the vehicles at any time, meaning you can set up reminder alerts for your whole household with just 1 account.
Our other tools include:
- A feature to help fight any parking fines you may incur, by generating a letter with the relevant details to send to the local authority
- An interactive map/directory of every MOT garage in the UK
- A journey cost calculator to estimate the fuel cost on a trip you may be planning
- Car classified listings
- Useful links to purchase cheap car insurance and spare parts
Users are also able to buy additional VDI Check reports for only £3.20/report, which includes details of any finance or loans owning on the vehicle, as well as if it has previously been stolen, imported or involved in an accident.
Access to the service is charged at £7.95 per month, and all users can try the service for just 50p for a 24 hour trial period. If you find the service is not for you, simply cancel before the trial ends (the close button is available from the account settings page).
Please note: Vehicle tax renewal is not provided through this service - for this you must visit the Government website or a Post Office. We offer expiry reminder alerts, vehicle history check reports, and all the other tools mentioned above.
MOT & Tax Alerts
Set up your alerts & avoid a DVLA fine
With a Vehicle Information account you can set up multiple alerts for your MOT, tax, insurance, servicing, breakdown cover, driving license or parking permits expire. Get reminded before the deadline to ensure you don't forget to renew, and help you avoid a potential fine.
Contact info
St Stephens House, Arthur Road, SL4 1RU, Windsor, United Kingdom
- 0800 808 5547
- support@vehicleinformation.uk
- vehicleinformation.uk
3.7
Average
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vehicle Information
Dear Mr. Colin Gourdji,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Easy to do it
8 June 2025
Reply from Vehicle Information
Dear Freda Brown,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Quick & easy to use online payment
31 May 2025
Reply from Vehicle Information
Hi Sushila Patel,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Easy ti access although it was a little…
Easy ti access although it was a little bit tortuous towards towards completion.
28 May 2025
Reply from Vehicle Information
Hi Sir/Madam,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
WARNING! This is not DVLA
WARNING! THIS IS NOT DVLA. This site appears in google when you type in 'Tax my Car'. You type in your registration number and your car details appear. The site says your car needs taxing and asks you for card details and a payment. It takes payment but DOES NOT tax your car. It is a subscription service to provide you with otherwise freely available information. Don't be fooled. What they are doing is not illegal but it is very deceptive.
25 May 2025
Unprompted review
Reply from Vehicle Information
Hi Debbie,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Reply from Vehicle Information
Hi Ann,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
You have NOT paid your car tax people. BEWARE
This is almost like a scam site. It comes up when you Google pay car tax online. Then you put your vehicle info in and they ask for payment. You then pay it and only later do you realise you've not paid your car tax you've actually subscribed to a service that records information about your car and that's it. Cancel immediately. I reported this to the bank and they will raise a dispute for me if the company continues to take money from the account. When people say in reviews that it was easy to pay their car tax they actually haven't but don't yet realised. The responses from the company to the reviewer don't even have the common courtesy to tell them they haven't. They clearly know exactly what they're doing but obviously don't care.
25 May 2025
Unprompted review
Reply from Vehicle Information
Dear Mrs. H. Scott,
I hope you are well and I am sorry to hear that your experience with us has been difficult, we do try to make the pricing and service details as clear as possible. My colleague, Mae has already spoken with you over the phone when you contacted us earlier.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Reply from Vehicle Information
Dear Doris Marfo,
I hope you are well and thank you for taking time out to leave a review. It’s good to know that our website helped you with your vehicle tax payment!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
A scam company that makes out that it…
A scam company that makes out that it can tax your car. It does this by coming up in a google search bar when you search for taxing your car online, It takes all your details, asks you to confirm 50 pence on your debit card and then proceeds to lock you in for stealth 7.95 payments per month!
When you try to cancel they still take the money from your account. AVOID!
14 May 2025
Unprompted review
Reply from Vehicle Information
Hi Sarah,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
not in age of tecnolage found it easy
14 May 2025
Reply from Vehicle Information
Dear Mrs. Gardner,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Reply from Vehicle Information
Dear Shekh,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our ser-vice!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Did not knowingly sign up for this
I don't know how I've been signed up for this subscription, 9 payments of £7.95 taken monthly, I've never heard of them before and am annoyed at myself for not calling my bank sooner.
7 May 2025
Unprompted review
Reply from Vehicle Information
Dear Steph Roy,
I hope this response finds you well.
I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.
Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
6 payments of £7.95 taken from my bank…
6 payments of £7.95 taken from my bank account without permission. Never signed up for this. Never heard of them before. Seems dodgy.
4 May 2025
Unprompted review
Reply from Vehicle Information
Dear Dave Carey,
I hope this response finds you well.
I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.
Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
hi i am wondering while this company…
hi i am wondering while this company is taking £ 7.95 every month from my bank account without my authorization . .? am request it reimbursed the amount of £31.80 i shall be in touch with my Bank about this matter to cancel these payments and fraud squad in relation to these out going payments
28 April 2025
Unprompted review
Reply from Vehicle Information
Hi Marie Gregory,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Watch out Hidden Subscription Service
They do not make it clear that it is a subscription service, they charge you £0.50 then immediatly the day after charge you £7.95. I found out 7 months later that I was paying them £7.95 per month for nothing. Absolute con with no mention of this or at least not very clear on thier website.
21 September 2024
Unprompted review
Reply from Vehicle Information
Dear David Downie,
I hope you are well and I am sorry to hear that your experience with us has been difficult, we do try to make the pricing and service details as clear as possible. We have contacted you via email with further assistance.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Easy for an old one!
I found it easy to complete application guided by easy prompts.... thankyou
20 April 2025
Reply from Vehicle Information
Dear Sally Maureen Jones,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you found it easy using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Reply from Vehicle Information
Dear Sir/Madam,
I hope you are well and thank you for taking the time to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://amvsonline.com/contact.
Warm regards,
Ana
little bit difficult
17 April 2025
Reply from Vehicle Information
Dear Sir/Madam,
We are sorry to hear that your experience with us was unsatisfactory, and we thank you for your time. We would be glad to look into this further for you. I have contacted you via email to assist you further regarding your concerns.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Easy to use it
15 April 2025
Reply from Vehicle Information
Dear Fridd,
I hope you are well and thank you for taking the time to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://amvsonline.com/contact.
Warm regards,
Kristen
This is a scam
This is a scam - they are not part of the DVLA and take £7.95 from your account each month
14 April 2025
Unprompted review
Reply from Vehicle Information
Hi Andrew Stone,
We are sorry to hear that your experience with us was unsatisfactory, and we thank you for your time. We contacted you via email to assist you further regarding your concerns.
Feel free to respond to the email we have sent you or you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
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