horrible company that does not like to pay. Claims take forever, that is for an inspector to come and look at vehicle after dealership recommendation on repairs. will deny claims stating inspector cou... See more
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I have waited over three months for the gap payment to be made and forced to make double car payments to avoid negative marks on my credit because there is no follow up from this company as it relates... See more
Great coverage, the only issues I had was the deductible was $100.00 more than I was told when I was sold the policy @ Subaru of Plano. I also didn’t find out about a rental car possibility until I sp... See more
Company replied
I had to deal with many representatives! All we’re understanding and friendly except one. My advice is you get a rude one hang up and call back - there are very good ones also if you have a warranty... See more
Company replied
Company details
Written by the company
You know Allstate as a leading national provider of auto insurance and more. Insurance is just one of the ways we serve our customers. For over 30 years, we've also partnered with dealerships nationwide to offer customers vehicle protection products that take the stress out of vehicle ownership. With over 3.1 million customers actively protected and over $1.4 billion in claims paid, we are the trusted name in the vehicle protection industry. Allstate Vehicle Protection was created to offer you affordable protection plans, reliable and hassle free claims, backed by Allstate. Our family of protection products are built to be the total solution — handling everything from rescuing you on the side of the road, ensuring you have a way to get around while your car is in the shop, and of course covering the bill. We are here to make your car problems, our problem.
Contact info
1776 American Heritage Life Dr, 32250, Jacksonville, United States
- 877-204-2242
- ADScontactus@allstate.com
- vehicleprotection.allstate.com
2.8
Average
321 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Extremely grateful for warranty and…
Extremely grateful for warranty and Infiniti of the Palm Beach’s especially Danny thank you for such expedient service
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review Teresa. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Tommy from BMW made it easy
Tommy from BMW made it easy, he did all the process, file the claim, and make sure my car is repaired. Very happy I choose the Allstate Vehicle Protection recommend by George BMW GM. Thank you all.
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
POLITE!!!!!
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review Deborah. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
No questions
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review Ellsworth. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Reply from Allstate Vehicle Protection
Thank you for your review Jodi. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Reply from Allstate Vehicle Protection
Thank you for your review Stephanie. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Reply from Allstate Vehicle Protection
Thank you for your review. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
Reply from Allstate Vehicle Protection
Thank you for your review Jerry. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Allstate was great
Allstate was great! The problem I had was with the service center at AutoLenders. In three attempts, they weren’t able to fix the problem; the car still shimmies! I hope if I take it to another place to get it fixed, Allstate can get their money back from AutoLenders!
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for leaving a review Kim. We apologize for your experience with your service center. We'll make sure to share your experience with them.
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
Dealer contacted Allstate and…
Dealer contacted Allstate and everything was approved in a timely fashion.
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
Reply from Allstate Vehicle Protection
Thank you for your review William. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Reply from Allstate Vehicle Protection
Thank you for your review. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Reply from Allstate Vehicle Protection
Thank you for your review Edith. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Reply from Allstate Vehicle Protection
Thank you for your review MK. We're glad to be able to get you back one the road!
Car had to have the DCM module replaced
I needed a dcm module replaced on my 2016 Outback . The dealers called Allstate and Allstate replied promptly and said it was covered . $631invoice only cost me the $100 deductible.
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review. We’re glad to be able to cover your claim in a timely manner. Allstate strives to give our customers the best level of coverage. We will gladly pass your feedback on to our teams.
Great coverage
Great coverage, the only issues I had was the deductible was $100.00 more than I was told when I was sold the policy @ Subaru of Plano. I also didn’t find out about a rental car possibility until I spent 3 day’s borrowing a vehicle and staying stuck at home canceling doctors visits.
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review David. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
Quick and easy.
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review Christopher. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
The claim was approved and handled very…
The claim was approved and handled very well.
19 September 2023
Reply from Allstate Vehicle Protection
Thank you for your review Jeane. We strive to give our customer’s the best experience when they become a part of the Allstate family. We will gladly pass the feedback on to our teams.
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