VeinCentre - Chester Reviews 60

TrustScore 5 out of 5

4.8

Dodleston House, Bell Meadow Business Park, CH4 9EP Chester, GB


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Rated 5 out of 5 stars

Vein Centre Chester has a very professional yet also friendly way of working. Treatment advised is explained very well and dates of my choice were readily available. I found the procedure itself not p... See more

Company replied

Rated 5 out of 5 stars

The staff were professional and friendly. My Consultant explained the scan and further treatment options clearly. Premises were very clean and there was plenty of car parking.

Company replied

Rated 4 out of 5 stars

I attended the Chester VC on 25/09/24 to have my Thread Veins on my chin removed. On arrival I was greeted by a very nice receptionist who put me at ease. I was then seen by two very nice nuses, one o... See more

Company replied

Rated 5 out of 5 stars

My whole experience from start to finish with Veincentre has been amazing. The guys in my local centre in Chester were lovely - they were friendly, reassuring and even played my favourite music during... See more

Company replied


Company details

  1. #8 of 23 best companies in Medical centre

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Dodleston House, Bell Meadow Business Park, CH4 9EP, Chester, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

Quality staff and service

The staff are very friendly and put you at ease with the whole process.

17 March 2026
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Reply from VeinCentre - Chester

Hi Janet,

Thank you for your lovely review. We’re pleased to hear the team helped put you at ease throughout the process.

Best wishes,
Dilly

Rated 5 out of 5 stars

A positive experience which met my expectations

The staff were professional and friendly. My Consultant explained the scan and further treatment options clearly.
Premises were very clean and there was plenty of car parking.

31 March 2026
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Reply from VeinCentre - Chester

Dear Pat - Thank you for taking the time to share your experience!
We’re really pleased to hear that you felt well looked after by the team in Chester, and that your Consultant took the time to clearly talk you through your scan and the next steps. That clarity is so important when making decisions about treatment. It’s also great to know the clinic environment and parking made your visit that much easier. We look forward to seeing you again soon, Jackie.

Rated 5 out of 5 stars

Old age legs rejuvenated.

Vein Centre Chester has a very professional yet also friendly way of working. Treatment advised is explained very well and dates of my choice were readily available. I found the procedure itself not painful, but recovery was slow and the bruising & pain then was quite bad. I’m 90% pleased with the results. I have a few small issues that may clear on their own, if not I’d be happy to use this company for further treatment. I’m now happy to wear shorts and swimsuits on holiday. Yeah !

15 December 2025
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Reply from VeinCentre - Chester

Dear Norma. Thank you for sharing your experience and we are very glad to hear that you found our Chester team professional and friendly, and that your treatment was clearly explained and scheduled conveniently. We're sorry to hear about recovery but delighted to hear that you’re already happy with your results and feeling happy to wear shorts and swimsuits - hooray! We are always here to support you with any further reassurance or support as needed so please do reach out when it's right for you. In the meantime, have a wonderful holiday! Jackie

Rated 5 out of 5 stars

Flawless Service

The entire experience was truly faultless. Mr Krishnan was thorough, informative and empathetic during both my procedure and follow up appointments at vein centre. I was made to feel extremely comfortable and reassured
throughout by all of the staff.
My results have been fantastic after laser and sclerotherapy. I would 100% recommend using vein centre for anyone considering treatment of their varicose veins.

17 November 2025
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Reply from VeinCentre - Chester

Hi there,

Thank you for such a fantastic review. We’re thrilled to hear your experience was truly faultless and that you felt comfortable and reassured throughout. We’ll be sure to share your kind words with Dr Krishnan and the team.

It’s great to know you’re so pleased with your results following laser and sclerotherapy and we really appreciate your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very comfortable and easy to understand procedure

I was made to feel comfortable. It was easy to understand the procedure I will be having and certainly friendly

9 February 2026
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Reply from VeinCentre - Chester

Hi Efrys,

Thank you for your feedback. We’re really pleased you felt comfortable and that the procedure was explained in a clear and easy-to-understand way. Creating a friendly and reassuring environment is so important to us.

Best wishes,
Dilly

Rated 5 out of 5 stars

A great welcoming team in Chester

My whole experience from start to finish with Veincentre has been amazing. The guys in my local centre in Chester were lovely - they were friendly, reassuring and even played my favourite music during my first procedure. I cannot recommend them highly enough. Wholehearted thanks to Dr Krishnan, Diana and Michelle - what a lovely team. I wouldn't hesitate to return - but hopefully I won't need to!

29 November 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi there,

Thank you for your lovely feedback. We’re delighted your experience at our Chester clinic was so positive from start to finish, and it’s great to hear the team helped you feel relaxed. We’ll be sure to pass on your kind words to Dr Krishnan, Diana and Michelle.

Best wishes,
Dilly

Rated 5 out of 5 stars

All the staff were very helpful

All the staff were very helpful

24 January 2026
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Reply from VeinCentre - Chester

Hi Richard,

Thank you for taking the time to leave a review. We’re glad you found all the staff helpful during your visit.

Best wishes,
Dilly

Rated 5 out of 5 stars

A great consultation

All the staff were very helpful and friendly. The doctor explained everything and put me at ease.

24 January 2026
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Reply from VeinCentre - Chester

Hi Mark,

Thank you for sharing your experience. We’re glad the team made you feel welcome and that the consultation helped put you at ease with clear explanations.

Best wishes,
Dilly

Rated 5 out of 5 stars

Dr Krishna and Diana were friendly and…

Dr Krishna and Diana were friendly and efficient and they did a marvellous job

26 January 2026
Unprompted review
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Reply from VeinCentre - Chester

Hi Helen,

Thank you for sharing your experience! We’re so glad Dr Krishnan and Diana made you feel welcome and that you were pleased with the outcome.

Best wishes,
Dilly

Rated 5 out of 5 stars

Faultless!

From the moment I walked into The Vein Centre in Chester, I was made to feel welcome and was put at ease.
My procedure was so swift and professional and everything was exactly as I had been lead to believe; no pain, just a little discomfort.
Dr.Krishnan is clearly a superb surgeon and with his excellent nurse Diana by his side…and mine,….what a team!
I cannot thank the three, (including lovely Michelle in reception), of you enough. You made the whole experience a complete doddle and now my legs are completely pain free and look fantastic…well, almost 🤣

1 December 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Susan,

Thank you for such a warm and cheerful review! We’re delighted you felt welcome and at ease from the moment you arrived, and that the procedure was just as you’d been expecting. It’s fantastic to hear your legs are now pain free and looking great, we’ll happily pass on your kind words to Dr Krishnan, Diana and Michelle.

Best wishes,
Dilly

Rated 5 out of 5 stars

Mrs Hill

From start to finish it was a positive experience. I am very pleased with the results and valued the warm, approachable and friendly manner of Dr Krishnan, Jo and Michelle. I felt in very safe, capable hands and professional hands.

15 November 2025
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Reply from VeinCentre - Chester

Thank you so much for your kind words and Happy New Year! It is particularly lovely to hear your experience with our team. We will be sure to pass it on. Best wishes, Jackie

Rated 5 out of 5 stars

Fabulous professional highly skilled…

Fabulous professional highly skilled team. Pain free treatment and excellent outcomes. Many thanks

15 December 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi there,

Thank you for your kind words. We’re delighted you experienced such a professional service and achieved excellent outcomes.

Best wishes,
Dilly

Rated 5 out of 5 stars

Highly recommend 👌 Dr Krishnan

Highly recommend 👌 Dr Krishnan, Diana and Michelle were all amazing. Everything was explained to me in great detail and they made me feel at ease. Such a lovely group of people with great customer service and skills.

13 December 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Rachael,

Thank you for the lovely recommendation. We’re delighted Dr Krishnan, Diana and Michelle helped you feel at ease and fully informed, your kind words will mean a lot to them.

Best wishes,
Dilly

Rated 2 out of 5 stars

I dont feel satisfied with my treatment…

I dont feel satisfied with my treatment I did not get a scan on the follow up appointment to see if my vein had healed plus I still have thread veins on my left leg which I am surprised have not disappeared yet

16 July 2025
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Reply from VeinCentre - Chester

Hi Carmel,

Thank you for sharing your feedback. We’re sorry to hear you’re not fully satisfied with your results and appreciate you bringing this to our attention. Scans should always be carried out as part of our follow up process, so we’d really like the opportunity to review your treatment in more detail and ensure everything has been completed as expected. A member of our team will be in touch with you directly to discuss this further.

Kind regards,
Dilly

Rated 5 out of 5 stars

I had such a great experience at the…

I had such a great experience at the Chester clinic all the staff were absolutely amazing, Dr Krishnam & Diana & Michelle Thank You for looking after me and making the experience painless and I am so happy with the results. Thanks Again Derek.

9 September 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Derek, thank you for taking the time to share your experience. It’s fantastic to hear how happy you are with your results and that your treatment at our Chester clinic was so comfortable and positive. Dr Krishnam, Diana, and Michelle will be thrilled to know their care and kindness made such an impression and helped make the experience painless for you.

Warm regards,
Dilly

Rated 5 out of 5 stars

Dr Krishnan

Dr Krishnan, Jo, Michelle and the whole team could not have made the whole experience smoother or more reassuring. The whole environment and the friendly atmosphere puts you at ease from the start. Dr Krishnan provides a clear, honest and accurate guide as to what to expect during and after treatment. You are put at ease throughout. The results have been excellent and I would highly recommend the team to anyone considering treatment. 5 stars 😃

20 September 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi there, thank you so much for your lovely feedback. It’s wonderful to hear how reassuring and smooth your experience was, and that Dr Krishnan, Jo, Michelle, and the rest of the team helped you feel at ease throughout.

We’re delighted that the results have been excellent and truly appreciate your 5-star recommendation.

Warm regards,
Dilly

Rated 5 out of 5 stars

Really friendly

Really friendly, professional and patient

20 September 2025
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Reply from VeinCentre - Chester

Hi there, thank you for your review. We’re so glad you found our team friendly, professional, and patient, it’s lovely to hear that this made your experience such a good one.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very impressed. Great results and such lovely staff

Very pleased with the results so far. Absolutely delightful people. Dr Krishnan really put me at ease and removed my thread Veins beautifully while Jo and Michelle really looked after, distracted and entertained me. Such a lovely practice and a highly professional outfit from the lovely receptionist at greeting and throughout the entire experience. Thank you.

20 September 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Jan, thank you for your glowing review. It’s wonderful to hear how at ease Dr Krishnan made you feel and that Jo and Michelle were able to keep you comfortable and reassured throughout your treatment.

We’re delighted you’re so pleased with your results.

Warm regards,
Dilly

Rated 5 out of 5 stars

A Great Experience

From my first consultation to my last treatment visiting the veincentre as been a brilliant experience and one i wished i'd done sooner. From the friendly receptionists to the wonderful Dr Krishnam and Diana who make you feel at ease from the start and make it feel like your visiting friends rather than having treatment. As i say i put off having my legs done for years and hid them away but i'm really pleased with the results and looking forward to wearing my shorts more outside and not just in the house.

9 August 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi David,

Thank you for your wonderful review! We’re so glad to hear that your experience from start to finish has been a great one, and that Dr. Krishnam and Diana helped you feel at ease throughout. We're thrilled to hear you're excited to wear your shorts again and that you're pleased with the results.

Best wishes,
Dilly

Rated 5 out of 5 stars

Consultation

Everyone very polite and very helpful top class service.

19 August 2025
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Reply from VeinCentre - Chester

Hi there,

Thanks for taking the time to leave your feedback! We’re so happy to hear you found our team both polite and professional. That’s exactly what we aim for, and we’re glad it made your experience a positive one.

Best wishes,
Dilly

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