VeinCentre - Colchester Reviews 

46
TrustScore 4.5 out of 5

4.5

7 Godbolts Business Park, CO6 1HS Colchester, GB


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Rated 5 out of 5 stars

I had an amazing experience at the Vein Centre in Colchester. From my first appointment through to my treatment, every member of the team was professional, friendly, and genuinely caring. They made... See more

Company replied

Rated 5 out of 5 stars

I had been to my GP several times about unilateral leg swelling but I wasn't getting very far with a vein scan and so I booked privately with the Vein Centre, who were amazing. It was great to know th... See more

Company replied

Rated 5 out of 5 stars

All of the staff were extremely welcoming and professional. I felt like I was in safe, competent hands.

Rated 5 out of 5 stars

After my initial consultation and leaving feeling happy with what I was told and i didn't feel nervous ,anxious, or worried about returning for my procedure. This is day 5 after my procedure and feeli... See more

Company replied


Company details

  1. #8 of 24 best companies in Medical centre

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • 7 Godbolts Business Park, CO6 1HS, Colchester, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.5

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(46)

999 reviews in the last 12 months

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Rated 3 out of 5 stars

Treatment experience

First treatment ok had no problems but did have a bleed around ankle area which was sutured but when took stockings off was very bruised but some went after a week or so. Follow up I was not happy with. Scan showed area around ankle needed foam treatment which was painful & my foot & lower leg cramped up. Forward on 6 weeks my left leg looks worse than before & i have a huge lump & bruising going up my leg where treatment was carried out. Therefore Im not that happy at the final outcome. Reception & service I received was very good however the specialist was very matter of fact.
Would I recommend the treatment, not personally.

12 June 2026
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Reply from VeinCentre - Colchester

Hi Deborah,

Thank you for taking the time to share your feedback. We’re pleased to hear that you found our reception team and service very good, though we’re truly sorry to hear that your treatment outcome has left you feeling disappointed.

The response to treatment can vary between individuals, and it’s not uncommon for bruising, lumps and healing to take time to settle. However, we’re sorry to hear that you’ve been left feeling unhappy with your progress and that your follow-up experience did not meet your expectations.

We’d really like the opportunity to review your treatment journey and ensure your concerns are fully addressed. A member of our team will be in touch shortly to discuss this further and provide the support and guidance you need.

Kind regards,
Dilly

Rated 5 out of 5 stars

I had an amazing experience at the Vein…

I had an amazing experience at the Vein Centre in Colchester. From my first appointment through to my treatment, every member of the team was professional, friendly, and genuinely caring. They made me feel comfortable and well looked after throughout the entire process.

I couldn’t recommend the Vein Centre more highly. Thank you to everyone for your outstanding care and excellent service!

1 August 2026
Unprompted review
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Reply from VeinCentre - Colchester

Hi there,

Thank you for your fantastic feedback. We’re delighted that you felt well looked after from your first appointment through to your treatment, and that the team in Colchester made you feel comfortable throughout.

Your kind words about everyone’s professionalism, friendliness and care mean a lot to us. Thank you for your recommendation and for taking the time to share your experience.

Best wishes,
Sarah

Rated 5 out of 5 stars

Excellent Service and Very Knowledgeable

Excellent service from the minute I walked in. Made me fell very comfortable and they obviously are experts in their field.

14 July 2026
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Reply from VeinCentre - Colchester

Hi Trevor,

Thank you for your kind feedback. We’re so pleased to hear you received excellent service from the moment you arrived and that the team helped you feel comfortable throughout your visit.

Best wishes,
Sarah

Rated 5 out of 5 stars

I had been to my GP several times about…

I had been to my GP several times about unilateral leg swelling but I wasn't getting very far with a vein scan and so I booked privately with the Vein Centre, who were amazing. It was great to know that my symptoms are not DVT related. The consultant and nurse who examined me were not only clearly the very best at what they do, they offered total reassurance. If I could more than 5 stars, I would. Thank you

7 July 2026
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Reply from VeinCentre - Colchester

Hi Emma,

Thank you for your wonderful feedback. We’re delighted to hear the team were able to provide the reassurance you were looking for and that you had such a positive experience with your consultation.

It’s fantastic to know you felt so well looked after, and we truly appreciate your kind words and recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Professional

Professional, friendly team in an easily accessible location.
I would highly recommend.

13 January 2026
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Reply from VeinCentre - Colchester

Hi Samantha,

Thank you for your kind feedback. We’re delighted to hear you found the team professional and friendly, and the clinic easy to access. Your recommendation means a lot.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very friendly receptionist

Very friendly receptionist. Everything explained very well.

13 March 2026
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Reply from VeinCentre - Colchester

Hi Gill,

Thank you for your review. We’re glad to hear you received a friendly welcome and that everything was explained clearly during your visit.

Best wishes,
Dilly

Rated 5 out of 5 stars

Great experience

Great experience, from arrival to departure. The whole team were excellent, cannot fault anything at all. Highly recommended.

7 March 2026
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Reply from VeinCentre - Colchester

Hi there,

Thank you for your lovely feedback. We’re delighted to hear you had such a positive experience from arrival to departure and that the team looked after you so well.

Best wishes,
Dilly

Rated 5 out of 5 stars

I was nervous about my initial…

I was nervous about my initial consultation. Right from reception to the end of my consultation, I was welcomed in a warm, professional manner, which helped me relax. All my future treatments were explained and my questions answered with kindness and compassion. I left feeling confident in my next steps for treatment.

7 February 2026
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Reply from VeinCentre - Colchester

Hi there,

Thank you for your feedback. We’re pleased to hear everything was explained clearly and professionally. We look forward to supporting you through the next steps.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very friendly welcome

Very friendly welcome. I felt entirely at ease. The result is, the pain I had in my left leg has completely gone . Still have some swelling, gradually getting better. Very happy with the whole experience.

12 October 2025
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Reply from VeinCentre - Colchester

Hi there,

Thank you for your review. We’re really pleased you felt at ease and that the pain in your left leg has completely gone. It’s great to hear the swelling is improving and that you’re happy with the overall experience. Please do let us know if you have any questions in the meantime.

Best wishes,
Dilly

Rated 5 out of 5 stars

Attentive support from all staff

Every step of the way The Vein Centre in Mark's Tey, COLCHESTER and the Central response team have been exemplary. The first session was very comfortable and staff were very good at putting me at my ease and carrying out the work efficiently, and effectively. It was a great experience and now, some 3mths later, everything from that session is looking good and better than I could have hoped for. No more cramps behind my left knee thanks to the injections that side!
My second session to tidy up 'remains' on my right leg went well too and a slight wobble I had with confidence in progress was quickly put to rest by the Central reception. After a photo sent over by email, home treatment was advised by the surgeon and I was back on course...all within the hour.
I could not be happier with the outcome and look forward to my next treatment on the left leg.
Highly recommended.

1 October 2025
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Reply from VeinCentre - Colchester

Hi there,

Thank you for your wonderful review. We’re thrilled that the team supported you so well through both sessions and that your results exceeded your expectations. It’s fantastic to hear you feel confident and happy with your outcome.

Best wishes,
Dilly

Rated 5 out of 5 stars

A good experience

At each point the information given was clear and easy to understand.
Staff were lovely, treatment was simple.
I wish I’d looked into this years ago.

29 October 2025
Unprompted review
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Reply from VeinCentre - Colchester

Hi Lesley,

Thanks so much for your review! We're pleased to hear that the team were lovely and you had a good experience.

Merry Christmas! 🎄
Thanks, Hannah

Rated 5 out of 5 stars

Fantastic, fuss free service.

From booking, consultation and through to treatment at the Colchester Centre, the service was fantastic, fuss free and I totally felt at ease with Mike and his team.

25 October 2025
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Reply from VeinCentre - Colchester

Hi there,

Thank you for your review. We’re glad your experience at the Colchester Centre felt smooth, fuss free and reassuring throughout.

Best wishes,
Dilly

Rated 2 out of 5 stars

You don't always get the results your told unless you keep paying over and over again to line their pockets

I found this company were definitely only in it for the money , from my first visit the reception were very off with me until I put the £500 deposit down then their attitude soon changed , and on the day of treatment they were overly nice , then one of the receptionist actually stated to bad mouth about a patient that had just gone upstairs- seriously how unprofessional ! I had the most expensive treatment - as obviously I knew they would say that's what I needed - I only had 2 small veins that I needed treatment on . Then on the second visit - more money I had the have sclerotherapy and was told that would be all I needed , but 4 months later the vein is still there , so I contacted them again to see how long before the vein would go , and was told I can see the consultant again - for a price and to have more treatment - even more money - so how many treatments for a small vein ? The price could be endless - maybe if it was done properly your clients wouldn't be out of pocket.
I'd never use them again and feel I totally wasted over £4000 as I never got the result I was told I'd get .

11 November 2025
Unprompted review
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Reply from VeinCentre - Colchester

Hi Kerry,

Thank you for sharing your feedback and we’re really sorry to hear that your experience didn’t meet expectations. We’d like to reassure you that all our Vascular Consultants are highly qualified specialists with many years of dedicated medical training and experience. Any treatment recommendations are always based on a thorough clinical assessment, including your detailed ultrasound scan, and never for financial reasons.

We’re also very sorry to hear about your experience with our reception team. This isn’t the level of warmth and professionalism we usually provide and are known for, and your comments will therefore be shared with the team so we can address this directly.

Our Regional Clinic Manager will be in touch with you soon to discuss your experience in more detail as we’d really value the chance to listen, learn, and see how we can better support you going forward.

With kind regards,
Dilly

Rated 5 out of 5 stars

Excellent service

I was very apprehensive about my treatment but they were very reassuring and it was done quickly and painlessly

1 July 2025
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Reply from VeinCentre - Colchester

Hi Deborah, thank you for your lovely review. We’re delighted to hear that our team was able to reassure you and make the treatment feel both quick and painless. We know it’s natural to feel a little apprehensive beforehand, so it’s great to know you left feeling so positive about your experience.

Warm regards,
Dilly

Rated 5 out of 5 stars

Very quick appointment

Very quick appointment. Everything explained clearly

20 September 2025
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Reply from VeinCentre - Colchester

Hi there, thank you for your review. We’re so glad you found your appointment efficient and that everything was explained clearly to you. Providing clarity and reassurance is always a priority for us.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very good & informative

Very good & informative, the whole experience was excellent

19 August 2025
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Reply from VeinCentre - Colchester

Hi Raymond,

Thanks so much for your feedback! We’re so pleased to know that the experience was both informative and enjoyable for you. We believe in transparency at every step, and it’s great to hear it made a difference. We hope your journey continues to go smoothly!

Best wishes,
Dilly

Rated 5 out of 5 stars

Varicose Veins

I have felt self conscious of the varicose veins on the back of both legs for many years, never leaving the house in shorts or skirts that would show my lower legs. Only ever wearing shorts abroad where no one knew me. The VeinCentre in Colchester have literally changed my life. I had a consultation at the beginning of year, but didn't have the procedure until 5th July, as I had several long haul flights booked before this. The staff at the centre are all amazing, special mention to Karen on reception, her tea, biscuits and welcoming manner are all just perfect. On the day of the procedure Mike Delbridge was very informative and talked me through each procedure and was very calming as I was a little nervous. Mike and the nurse ( apologies I have forgotten her name) chatted to me the whole time to take my mind off what was happening. I had EVLA & Foam Sclerotherapy. I was called by the clinic a few days later to check up on how I was feeling. After I removed the stockings 7 days later I could already see a vast improvement in both legs, and once the bruising had died down, I was amazed by the difference in my legs and I have been out in shorts all the time!! I attended on 19th Aug for my follow up and had a little extra foam sclerotherapy. I am extremely please with the outcome of my visits to the centre and wish I had my varicose veins sorted earlier. The clinic is well worth attending - I cant thank the staff enough for helping me get my confidence back in wearing summer clothes again.

5 July 2025
Unprompted review
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Reply from VeinCentre - Colchester

Hi Leanne,

Thank you so much for taking the time to share your journey in such thoughtful detail, we’re absolutely thrilled to hear how transformative your experience has been.

It’s wonderful to know that you felt calm and cared for throughout, especially with Mike and the team chatting you through the procedure. We’ll be sure to pass on your kind words to the nurse and Karen as well.

Seeing your confidence return and knowing you’re back in shorts and summer clothes is exactly the kind of result we love to hear. Thank you again for trusting us and for your lovely feedback, we’re so pleased we could help you feel like yourself again.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very happy and thankful

Very happy.. I was soo nervous but lovely ladies and very nice doctor Mike took care of me… I was in so much pain and now it’s all gone. Any time I had a question they were so helpful.. thank you so much . Highly recommend

19 August 2025
Unprompted review
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Reply from VeinCentre - Colchester

Hi Alexandra,

Thank you for your lovely feedback! We’re so happy to hear that the team was able to ease your nerves and most importantly that the pain you had is now all gone.

Best wishes,
Dilly

Rated 5 out of 5 stars

Brilliant service

Such friendly, well informed, helpful people especially the lady who greeted me before seeing the doctor.

2 August 2025
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Reply from VeinCentre - Colchester

Hi Elaine,

Thank you for your kind words! We're really glad you felt welcomed and well looked after, especially by our receptionist. We'll be sure to pass on your lovely feedback.

Best wishes,
Dilly

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