VeinCentre - Glasgow Reviews 

106
•
TrustScore 4.5 out of 5

4.7

234 West George Street, G2 4QY Glasgow, GB

•

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Rated 5 out of 5 stars

Warm welcome from reception. Doctor and assistant made the appointment comfortable. Very knowledgeable. Every step of consultation was explained in an easy to understand manner. Treatment and co... See more

Rated 5 out of 5 stars

Hi had varicous vein removal treatment at Glasgow West george street. Service was brilliant felt comfortable throughout full treatment. Doctor and nurse Anne was great highly recommended. Only been 8... See more

Company replied

Rated 5 out of 5 stars

Had my consultation on February, first ELVA and foam treatment in March (it wasn’t excruciating but pretty sore then sore legs for a week or so after). Follow up appointment May and only foam needed a... See more

Company replied

Rated 5 out of 5 stars

I have had both legs treated for Varicose Veins at Glasgow Vein Centre. Navine who did procedure on both my leg, did a great job reassuring me when he was doing procedure (chatting and informing... See more

Company replied


Company details

  1. #7 of 23 best companies in Medical centre

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • 234 West George Street, G2 4QY, Glasgow, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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1-star

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Replied to 97% of negative reviews

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4.7

All reviews

(106)

1,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Warm welcome from reception

Warm welcome from reception. Doctor and assistant made the appointment comfortable. Very knowledgeable. Every step of consultation was explained in an easy to understand manner. Treatment and costs issued along with a hand book with answers to any questions I may have. Aftercare also discussed. At no point I felt embarrassed or uncomfortable. Booked Treatment before leaving. I would definitely recommend Glasgow office and wish I had contacted years ago.

10 September 2026
Rated 5 out of 5 stars

The team were efficient knowledgeable…

The team were efficient knowledgeable and experienced

6 August 2026
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Reply from VeinCentre - Glasgow

Hi Eileen,

Thank you for your feedback. We’re glad you found the team knowledgeable and experienced, while also being efficient throughout your visit.

Best wishes,
Dilly

Rated 5 out of 5 stars

Great consultant and explained…

Great consultant and explained everything

2 September 2026
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Reply from VeinCentre - Glasgow

Hi Lynda,

Thank you for your kind review. We’re pleased to hear that you had a positive experience with your consultant and that everything was explained clearly.

Best wishes,
Dilly

Rated 5 out of 5 stars

Star and service

Star and service

2 September 2026
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Reply from VeinCentre - Glasgow

Hi Alan,

Thank you for your review. We really appreciate your kind words about the service and are pleased you had such a positive experience with us.

Best wishes,
Dilly

Rated 5 out of 5 stars

Staff were polite ,helpfull

Staff were polite ,helpfull, explained procedure well,prompt on time .

26 August 2026
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Reply from VeinCentre - Glasgow

Hi Irene,

Thank you for your review. We’re pleased to hear that you found the team polite and helpful, and that everything was explained clearly. It’s also great to know your appointment ran promptly and on time.

Best wishes,
Dilly

Rated 5 out of 5 stars

A positive experience

The friendly helpful and professional service from reception, nurse and consultant ensured it was a positive experience.
Dr Navin Mathias was extremely thorough and explained the process fully. All options were covered with an appropriate treatment plan suggested.

27 August 2026
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Reply from VeinCentre - Glasgow

Hi William,

Thank you for sharing your experience. We’re pleased to hear that the friendly and professional approach from the whole team made your visit a positive one. It’s also great to hear that Dr Navin Mathias took the time to explain the process thoroughly and talk you through the treatment options available.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent consultation

Excellent consultation. Full evidence based advice, full leg scan and information on issues. Plan for future and full exploration of procedure and aftercare given.
Excellent patient information book with all questions answered in it.

20 August 2026
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Reply from VeinCentre - Glasgow

Hi there,

Thank you for your lovely feedback. It’s great to hear you found the consultation thorough and the advice clear and informative. We’re also pleased the patient information provided was useful in helping you understand the treatment and aftercare.

Best wishes,
Dilly

Rated 1 out of 5 stars

Avoid

Avoid! Do not waste your time and money here!

The entire appointment feels like a standardized commercial assembly line designed to sell treatment packages rather than provide a genuine medical diagnosis.

I paid £250 for a consultation and a duplex colour ultrasound (Eco-Doppler), but here is exactly what happens during the appointment:

1. I arrived and filled out paperwork to complete the file I already submitted and paid for online.
2. I met with a practitioner and a nurse who simply read out the automated tick-boxes from my online form, then sent me to a small room to change into a medical gown.
3. They take photos of my legs.
4. The nurse asked me to lie down to measure my legs for compression stockings (stockings they won't even prescribe unless you pay for a full treatment package with them).
5. The practitioner used an ultrasound machine that functions strictly as a basic, grey-scale structural monitor (more like a standard pregnancy scan than a vascular assessment).
The machine displayed no colour-flow Doppler imaging and emitted no sound, making it physically impossible to measure blood flow velocity or actual circulation issues.
My scan lasted less than 2 minutes; the practitioner rushed so severely they had to constantly reapply gel because the machine kept drying up. They only scanned one side of my legs, completely omitting the other side or the back of the knee (the exact area completely covered in spider veins).
6. After this brief 2-minute partial scan, I changed back into my clothes, and the rest of the appointment was a sales pitch. My physical functional symptoms were completely dismissed as "merely cosmetic" (despite them not actually checking the circulation with the machine).

They spent the remaining time selling me a micro-sclerotherapy treatment, and giving me dismissive, highly deficient answers to clinical questions like "If there is not a circulation issue, why the spider veins keep appearing?" and "why if there are no vascular issues my skin changed when my spider veins appeared?".

They care far more about converting patients into paying customers for expensive treatment packages than investigating what is actually wrong with your vascular health.

Absolute lack of clinical integrity.

6 August 2026
Unprompted review
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Reply from VeinCentre - Glasgow

Hi there,

Thank you for taking the time to share your detailed feedback. We’re very sorry to read your comments, as this is not the experience we aim to provide for our patients and is not typical of the feedback we receive about our consultations.

Each consultation is carried out by an experienced Vascular Consultant, whose role is to assess your veins, diagnose any underlying venous insufficiency where present, and provide clinical advice based on their findings. Their recommendations are always guided by what is clinically appropriate for each individual patient. However, we're sorry to hear that you felt your concerns weren't fully addressed and we'd very much like the opportunity to discuss the points you've raised and look into this properly.

We’d really like the opportunity to review your experience fully and ensure your concerns are fully addressed. A member of our team will be in touch shortly to discuss this further and provide the support and guidance you need.

Kind regards,
Dilly

Rated 5 out of 5 stars

All my questions were answered in…

All my questions were answered in detail.
The details of the procedure reassured me to go forward.

27 July 2026
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Reply from VeinCentre - Glasgow

Hi Christine,

Thank you for taking the time to share your experience. We’re pleased to hear your questions were answered thoroughly and that the information provided gave you the reassurance you needed to move forward.

Wishing you all the best with your treatment.

Best wishes,
Dilly

Rated 5 out of 5 stars

From start to finish my whole…

From start to finish my whole experience was excellent all of the staff were warm caring and very professional which made me feel relaxed and at ease. I was welcomed by Cathy and Navin for my scan. The initial procedure was pain free and also relaxing as i almost fell asleep. I would highly recommend this procedure as from start to finish the efficiency and all the medical procedures were exceptional.

23 April 2026
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Reply from VeinCentre - Glasgow

Hi Carol,

Thank you for your wonderful feedback. We’re so glad you felt relaxed and at ease throughout your experience, and that the care you received made such a positive impression.

We really appreciate your recommendation and your kind words about the team. We’ll be sure to pass on your feedback.

Best wishes,
Sarah

Rated 5 out of 5 stars

Good efficient service

Good efficient service. Very professional.

1 July 2026
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Reply from VeinCentre - Glasgow

Hi there,

Thank you for your review. We’re delighted to hear you found the service efficient and professional throughout your visit.

Best wishes,
Dilly

Rated 5 out of 5 stars

Dr was very informative and answered…

Dr was very informative and answered all my questions fully. Told me to ho away and think about it first so no sales pressure.
All staff were very nice too and very friendly.

25 June 2026
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Reply from VeinCentre - Glasgow

Hi Helen,

Thank you for your lovely review. We’re delighted to hear your consultant answered all of your questions and that you felt informed and under no pressure to make a decision.

We’re also pleased to hear the team made you feel welcome throughout your visit.

Best wishes,
Dilly

Rated 5 out of 5 stars

Fantastic clinic great staff

I had a procedure done on my right leg. I was very nervous when I arrived although everything gad been explained at my initial appointment I was still very nervous. Sussie and Cathy chatted to me and made me feel really relaxed and the procedure went well and I was so pleased and a little embarrassed at how nervous I was when I arrived it was painless. I would happily recommend the Veincentre.

26 June 2026
Unprompted review
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Reply from VeinCentre - Glasgow

Hi Carol,

Thank you for your wonderful feedback. We’re delighted to hear the team helped put you at ease when you were feeling nervous and that your procedure went so smoothly.

It’s fantastic to know you’re so pleased with your experience, and we really appreciate your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

I was really nervous at my first…

I was really nervous at my first appointment with Vein Centre. Staff were very friendly and welcoming. At appointment Dr Navin explained the process well and gave me information home to read, before next appointment. At both appointments, Cathy and Dr Navin made me feel so comfortable and relaxed. EVLA went well, have couple of issues but still due my yearly review. Great service. Many thanks. Pauline.

14 August 2025
Unprompted review
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Reply from VeinCentre - Glasgow

Hi Pauline,

Thank you for taking the time to share your feedback. We’re delighted to hear that our team helped put you at ease and that Dr Navin and Cathy made you feel comfortable and well supported throughout your treatment journey.

It’s wonderful to hear that your EVLA treatment went well and that you felt fully informed throughout the process. While we’re sorry to hear that you’ve experienced a couple of issues since treatment, we’re pleased that overall you’ve had a positive experience with us.

We’d really like the opportunity to understand more about your experience and discuss this with you further. Please could you contact our team directly on 01782 753960 or email patientcare@veincentre.com and we’ll be happy to help.

Kind Regards,
Dilly

Rated 5 out of 5 stars

Evla treatment

Hi had varicous vein removal treatment at Glasgow West george street. Service was brilliant felt comfortable throughout full treatment. Doctor and nurse Anne was great highly recommended. Only been 8 weeks and results are unreal wish I done years ago. Had tightness for mayby around 10 days but nothing unbearable very minor. Recovery was very quick and very minor bruising also. Thanks vein centre

15 April 2026
Unprompted review
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Reply from VeinCentre - Glasgow

Hi there,

Thank you for your fantastic feedback. We’re delighted to hear you felt comfortable throughout your treatment at our Glasgow clinic and that the care provided by the doctor and Anne helped make the experience such a positive one.

It’s wonderful to know you’re already so pleased with your results after just 8 weeks and that your recovery was quick with only minimal discomfort. Thank you for your recommendation and for taking the time to share your experience.

Best wishes,
Dilly

Rated 1 out of 5 stars

Rip off , poor results and lazy surgeon.

RIP off ! Slap dash !! Charge a fortune and don’t do all the veins !! Was charged for £250 two times for 5 minute consultation! Surgeon was lazy and missed lots of problematic veins ! Results were very poor annd could have been much better if the surgeon had bothered to spend more than 30 minutes on the procedure!! After contracting , complaining and requesting another appointment was told I’d have to pay again!! Rude receptionist also ! Terrible experience. Go elsewhere do not use this company . It was West George street in Glasgow.

2 March 2026
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Reply from VeinCentre - Glasgow

Hi there,

Thank you for taking the time to share your feedback. We’re so sorry to hear your thoughts on your experience.

We’d really like the opportunity to review what has happened. A member of our team will be in touch to discuss this further and provide support.

Kind regards,
Dilly

Rated 5 out of 5 stars

All staff were professional

All staff were professional, friendly and put me at ease throughout each appointment.
Clear explanations given on what the procedures involved as well as cost.
I did find that I experienced quite a bit of pain following EVLA but it was well worth it as the results are great.
I would highly recommend this company to anyone thinking of having this done.
Thank you to Navin, Cathy and Anne at the Glasgow Vein Centre.

27 May 2026
Unprompted review
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Reply from VeinCentre - Glasgow

Hi there,

Thank you for your thoughtful review. We’re pleased to hear you felt supported and well informed throughout your treatment, and that you’re happy with the results. Your kind words about Navin, Cathy and Anne will mean a lot to the Glasgow team.

Best wishes,
Dilly

Rated 5 out of 5 stars

Wonderful service

Great experience everything ran very smoothly couldn’t be happier. Thank you to all the staff who made everything run so smoothly

19 April 2026
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Reply from VeinCentre - Glasgow

Hi there,

Thank you for your lovely feedback. We’re so pleased everything ran smoothly and that the team helped make your experience such a positive one.

Best wishes,
Dilly

Rated 5 out of 5 stars

What a brilliant experience

What a brilliant experience. I received Unilateral EVLA ± Sclerotherapy treatment and could not be happier.

From the beginning everyone was really helpful. The receptionists, assistants and Navin really made me feel at ease throughout and the treatment went perfectly.

Thanks again to Navin and his team. I will be recommending this clinic to all.

22 May 2026
Unprompted review
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Reply from VeinCentre - Glasgow

Hi William,

Thank you for your fantastic feedback. We’re delighted to hear everything went smoothly and that the team helped you feel at ease throughout your treatment.

It’s great to know you’re so happy with the results and we really appreciate your recommendation.

Best wishes,
Dilly

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