VeinCentre - Leicester Reviews 23

TrustScore 4.5 out of 5

4.6

Suite 3, New Humberstone House, LE5 0TE Leicester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very thorough consultation where everything was explained in detail. I felt totally at ease and will be booking to have my recommended treatment .

Company replied

Rated 5 out of 5 stars

Had my varicose vein treatment at the Leicester branch the staff are very friendly and helpful , Devaraj was very efficient along with John both very friendly and answered all my questions and made me... See more

Company replied

Rated 4 out of 5 stars

Everyone very friendly. Consultation was informative and I was shown in detail the problem with my legs. Unfortunately my legs were priced the second most expensive and it was a LOT of money. I was ex... See more

Company replied

Rated 5 out of 5 stars

Great communication at all times from enquiry through to treatment. Spotlessly clean clinic with friendly and professional staff. Had my thread veins injected today with the sclerotherapy, practi... See more

Company replied


Company details

  1. #8 of 23 best companies in Medical centre

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Suite 3, New Humberstone House, LE5 0TE, Leicester, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fantastic experience

Had my varicose vein treatment at the Leicester branch the staff are very friendly and helpful , Devaraj was very efficient along with John both very friendly and answered all my questions and made me feel at ease fantastic from start to finish would 100% recommend thank you .

6 May 2026
Unprompted review
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Reply from VeinCentre - Leicester

Hi Dean,

Thank you for your wonderful review. We’re so pleased your Consultant and the team helped make you feel comfortable and supported throughout your treatment at Leicester. It’s great to hear you had such a positive experience from start to finish.

Best wishes,
Dilly

Rated 5 out of 5 stars

Professional, friendly and thorough consultation

Very thorough consultation where everything was explained in detail. I felt totally at ease and will be booking to have my recommended treatment .

15 April 2026
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Reply from VeinCentre - Leicester

Hi Tracy,

Thank you for your kind feedback. We’re so pleased you felt at ease during your consultation and that everything was explained clearly. We look forward to supporting you with your treatment.

Best wishes,
Dilly

Rated 5 out of 5 stars

Great consultation.

Easy to find and park. Pleasant reception area.
quick investigation by surgeon giving detailed explanation of problem and treatments that will be undertaken.

22 April 2026
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Reply from VeinCentre - Leicester

Hi Michael,

Thank you for your feedback. We’re glad to hear you found the clinic easy to access and that your consultation was clear and informative.

Best wishes,
Dilly

Rated 5 out of 5 stars

Considering my anxiety levels prior to…

Considering my anxiety levels prior to my treatment, I really couldn't have asked for better service from these guys, big thankyou to Bhavini on Reception helping to make me feel so welcome, Devara (Surgeon) and John (Nurse) were absolutely brilliant, would highly recommend, after all its not just the treatment that counts the communication is key too, thanks again

11 March 2026
Unprompted review
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Reply from VeinCentre - Leicester

Hi there,

Thank you for your kind review. We’re so pleased the team were able to help ease your anxiety and make you feel welcome. Bhavini, Devara and John will be delighted to hear your lovely comments.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent

Very helpful &informative

14 January 2026
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Reply from VeinCentre - Leicester

Hi Tracey,

Thank you for your feedback. We’re glad you found the team helpful and informative, that reassurance is so important.

Best wishes,
Dilly

Rated 5 out of 5 stars

Follow Up

A follow up appointment that solved a few issues I had with initial treatment. As per my first visit the treatment was carried out efficiently, professionally and in a relaxed, friendly manner.

6 December 2025
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Reply from VeinCentre - Leicester

Hi Linda,

Thank you for sharing your experience. We’re pleased your follow-up appointment addressed the issues you had and that, once again, the team delivered care in a professional, efficient, and friendly way.

Best wishes,
Dilly

Rated 4 out of 5 stars

Everyone very friendly

Everyone very friendly. Consultation was informative and I was shown in detail the problem with my legs. Unfortunately my legs were priced the second most expensive and it was a LOT of money. I was extremely upset so I looked at the clinic payment plan. Even on the longest term on the re payment plan the monthly payments were extortionate and totally unaffordable, also the interest is a total rip off. This treatment is only affordable to those on a high income. It totally broke my heart with disappointment. As an apology they did return my consultation payment.

7 January 2026
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Reply from VeinCentre - Leicester

Hi Julie,

Thank you for sharing your experience. We’re glad to hear you found the team friendly and the consultation informative. We’re sorry to hear how disappointed you felt when discussing the cost and payment options.

We can see that a member of our team has been in touch to discuss this with you and offer further support, and we hope this has been helpful.

Kind regards,
Dilly

Rated 5 out of 5 stars

Excellent Service

From the moment I arrived, I was warmly welcomed by the receptionist, who kindly offered me a drink while I waited for my appointment. Shortly after, a lovely male nurse (apologies, I’ve forgotten his name) introduced himself and took me into the consultation room, where I met my consultant, Mr. Devaraj Srinivasamurthy. He explained everything clearly, answered all my questions, and really put me at ease throughout the consultation.

The whole experience, from start to finish, was excellent. Everyone I met was friendly and attentive—especially the nurse—and I never once felt pressured into any further treatment. Instead, I was given clear information about all my options and costs, which I really appreciated.

Outstanding service—I will definitely be returning for further treatment

18 August 2025
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Reply from VeinCentre - Leicester

Hi Sharon,

Thank you so much for your detailed and thoughtful review! We’re really glad to hear you felt completely supported by the team and that all your questions were answered with clarity. We’re excited to see you again for your treatment!

Best wishes,
Dilly

Rated 5 out of 5 stars

He was very professional and put me at…

He was very professional and put me at ease

20 August 2025
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Reply from VeinCentre - Leicester

Hi Anne,

Thank you for your kind words! We’re so pleased to hear you felt at ease with your consultant. Creating a calming and supportive environment is so important to us, and it’s fantastic to hear we were able to do that for you.

Best wishes,
Dilly

Rated 5 out of 5 stars

The staff were professional and…

The staff were professional and explained the whole procedure clearly. Booking the follow up appointment on the day the suited me was a bonus.

13 August 2025
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Reply from VeinCentre - Leicester

Hi Fred,

Thanks so much for sharing your feedback! We’re really pleased to hear that you had a clear understanding of the procedure, and it’s great to know that you found the follow-up appointment booking process convenient. We always aim to make the whole experience as smooth as possible for our patients, so it’s wonderful to hear that we succeeded in doing that for you.

Best wishes,
Dilly

Rated 5 out of 5 stars

My experience with Vein Centre has been…

My experience with Vein Centre has been very positive. Everyone I met was professional and friendly and I knew exactly what to expect regarding the procedure and the cost. The outcome also exceeded my expectations.

13 August 2025
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Reply from VeinCentre - Leicester

Hi Elizabeth,

Thank you so much for your kind words! We're delighted to hear that you felt supported, well-informed, and that the results went beyond what you were hoping for. That really means a lot to us.

Best wishes,
Dilly

Rated 5 out of 5 stars

Vein

Professional and relax

12 March 2025
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Reply from VeinCentre - Leicester

Hi Estrella,

Thanks so much for your review, we’re pleased that you had a great experience. Wishing you all the best!

Thanks,
Hannah

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service
Staff are very professional

9 June 2025
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Reply from VeinCentre - Leicester

Hi Maria,

Thanks so much for your feedback, we’re really glad to hear you had a positive experience with the team.

It means a lot to know you felt well looked after, and we’re grateful you took the time to share your thoughts.

Wishing you the best,
Katie

Rated 5 out of 5 stars

So happy with this service

So happy with this service, was greeted with a handshake which I like and everything was explained in a way that I understood.

31 May 2025
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Reply from VeinCentre - Leicester

Hi Kerry,

Thank you for your kind words! We’re really glad you felt welcomed from the moment you arrived. We're here to make the whole process as comfortable and reassuring as possible, so it’s lovely to know that came across.

Wishing you the best,
Katie

Rated 5 out of 5 stars

I found the consultation fully…

I found the consultation fully informative

30 April 2025
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Reply from VeinCentre - Leicester

Hi Ian,

Thank you for your feedback – we’re really pleased to hear that you found the consultation fully informative! We're here to provide clear and helpful information throughout the process. Thank you for choosing Veincentre.

Wishing you the best,
Katie

Rated 5 out of 5 stars

i have suffered for years with ugly…

i have suffered for years with ugly painfull veins that stuck out and hurt so i finally pluckedup the courage and went for a for a consultation at the Leicester veinclinique where i had an ultra sound and was told by a very helpfull surgeon called Devaraja and his Nurse John who totally put me at ease and told me what would happen i had the full works laser and Foam injections all i can say was that it was the best thing i could of done as i now have no pain and my legs look fab,i will be wearing a skirt for the first time in years so if your unsure go and have a consultaion i wished id done it years ago!!

6 January 2025
Unprompted review
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Reply from VeinCentre - Leicester

Hi Charlotte,

Thank you so much for sharing your experience at our Leicester clinic. It’s wonderful to know that you're now pain-free and feeling confident in your legs again. We’re thrilled that you’ll be able to enjoy wearing a skirt again! Your story will surely inspire others who might be unsure to take the step towards feeling their best.

If you know someone who could benefit from our treatments, why not take advantage of our Refer a Friend programme? You and the person you refer will both receive rewards as a thank you! Learn more here: https://www.veincentre.com/refer-a-friend/ .

Best wishes,
Katie

Rated 5 out of 5 stars

Great care during the procedure, and afterwards.

I was nervous on the actual procedure day, but all of the staff made me feel comfortable and did little things to alleviate my worry. I was asked if I would like to listen to music and if so what radio station. The nurse chatted to me throughout to put me at ease. The pain was a little more than I had expected but I managed better by the staff distracting me. Everything was explained thoroughly and I felt looked after. It was really good to have a follow up call two days later too, and know that a helpline was there if I needed it.

30 November 2024
Unprompted review
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Reply from VeinCentre - Leicester

Hello,

Thank you for sharing your experience! We're glad our team could help ease your nerves and make the treatment more comfortable for you. It's great to hear we could support you throughout your journey.

Best wishes,
Katie

Rated 5 out of 5 stars

Professional and friendly care

Great communication at all times from enquiry through to treatment. Spotlessly clean clinic with friendly and professional staff.
Had my thread veins injected today with the sclerotherapy, practically painless. Great compression stockings.
Hopefully it will be effective if not I know the pathway and they can treat again.
Will refer a friend as I’m so happy with the treatment I have received.
A big thank you to everyone at the Thurmaston, Leicester branch.

16 November 2024
Unprompted review
VeinCentre - Leicester logo

Reply from VeinCentre - Leicester

Hi Jennifer,

Thank you so much for your review, especially about our friendly team. We are so pleased we could give you such a warm welcome and that you have had such a positive journey with us so far. It is so rewarding to hear your feedback!

Best wishes,
Katie

Rated 5 out of 5 stars

I had EVLA treatment and thread vein…

I had EVLA treatment and thread vein procedure on leg
The whole experience from start to finish was very professional ,I’m very pleased with the outcome of my treatment and would highly recommend Veincentre .

8 November 2024
Unprompted review
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Reply from VeinCentre - Leicester

Hello,

We are thrilled to hear you had such a positive experience with us from the start. You are our main priority, so we are so glad to hear you are happy with your transformation!

Wishing you the best,
Katie

Rated 5 out of 5 stars

From start to finish

From start to finish, I have had brilliant service from the vain centre. I would certainly recommend them

23 October 2024
Unprompted review
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Reply from VeinCentre - Leicester

Hi Jo,

Thank you for your lovely review. It is a pleasure to hear that you had such a positive experience with us from the start. We loved seeing you!

Best wishes,
Katie

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